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All reviews factory steak nicest hotel nice hotel pool area room service food court business or pleasure fitness center across the street business center central america metrocentro mall bed was very comfortable business trip i highly recommend this hotel breakfast buffet grocery store
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Reviewed 25 August 2018

Excellent hotel and wonderful service. The hotel is clean, well-maintained and safe. The internet is fast and the restaurants offer varied menu and delicious food. The best thing is the staff service. Every interaction with them was friendly and positive. They are very helpful and address your needs promptly and effectively. The staff at the Intercontinental Club are absolutely wonderful!

Room Tip: The Intercontinental Club floor is the best. The lounge area is comfy and serves drinks and snacks during the day and they have happy hour!
Stayed: August 2018, travelled on business
Review collected in partnership with this hotel
Thank Ricardo L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intermanagua, Gerente at Real InterContinental Managua at Metrocentro Mall, responded to this reviewResponded 27 August 2018

Dear Ricardo L

We are very pleased to hear that you had the best stay in our hotel and we are always glad to receive your comments. Our Intercontinental Club floor counts with exclusive suites, and a customized service, the amenities are also carefully designed to comfort our travelers. We also appreciate the fact that you felt very comfortable with our staff as they are very professional and attentive to your needs
Hotel Intercontinental Metrocentro Managua always welcomes you to come back!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2018

Intercontinental Metrocentro has undergone a complete makeover and the staff is friendlier than ever. The ambiance in the patio and pool area is one of the bests I have experienced. The food selection is magnificent. Overall, a great stay (despite a little hiccup with AC system). The staff’s attentiveness and beautiful setting erased all the minor nuisances. Highly recommend!

Room Tip: It pays to be loyal member. Ambassador floor is great.
Stayed: August 2018, travelled on business
Review collected in partnership with this hotel
Thank Bernie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intermanagua, Gerente at Real InterContinental Managua at Metrocentro Mall, responded to this reviewResponded 14 August 2018

Dear Bernie L

Thank you for sharing your kind words about Real Intercontinental Metrocentro, a just completely remodeled hotel in the center of Managua.
We are happy you have enjoyed our friendly staff and their excellent service.
We are looking forward to welcome you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2018

Clean comfortable classy safe spacious enough for two people. I will highly recommend it to friends & family. Nice pool great staff. Near Metrocentro mall. So many good restaurants. Nice and quiet place at night.

Stayed: July 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Inspire230036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intermanagua, Gerente at Real InterContinental Managua at Metrocentro Mall, responded to this reviewResponded 14 August 2018

Dear Guest

Thank you for your comments, we are so glad to know you liked our property and to know that you enjoyed the benefits of the stupendous location we have.
We are looking forward to serve you in your next stay in Managua.

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2018

Regardless of the social unrest in Nicaragua I was always feeling safe around the hotel. Very nice location and the staff will do everything possible to make the hotel guests like home. Very professional and friendly people.

Stayed: July 2018, travelled with family
Review collected in partnership with this hotel
Thank edgaraQ2003KL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intermanagua, Gerente at Real InterContinental Managua at Metrocentro Mall, responded to this reviewResponded 14 August 2018

Dear edgaraQ2003KL

Thank you for your comment regarding our property, we are very pleased to know that you feel safe in our hotel. All of our staff is appropriately trained in order to provide the quality service that our clients deserve and the security team is always there to guarantee the safety of our guests. We are looking forward to serve you in your next stay in Managua.
Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2018

Read the fine print on their hotel room policy. "Extra adults in the room are $20 and this fee starts at the SECOND ADULT." So couples, the room rate is for ONE adult! Your partner's is an EXTRA 20 bucks. They couldn't get away with this nonsense in the States. A complete rip off of their customers. One person per room?? Shame on you InterContinental. The manager at check out would not refund our $20 fee. I wrote the company from the States and was then given a refund. The poorest hotel policy I've ever experienced. I'm still amazed they pull this off with a straight face.

Room Tip: Please choose another hotel. There are lovely rooms all over Managua. Their customer service is atrocious.
  • Stayed: June 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank kcquarterhorses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intermanagua, Gerente at Real InterContinental Managua at Metrocentro Mall, responded to this reviewResponded 14 August 2018

Dear kcquarterhorses

We welcome your comments during your stay in our property. We apologize for any discomfort caused.
Please provide us with an email to get in contact with you.


Regards,

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