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All reviews great location independence square huge shower studio apartment underground mall heated floors quiet street the main square walking distance great place to stay washing machine excellent stay restaurants and bars recommend this hotel nice breakfast central kiev rooms are large
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Reviewed 4 November 2018

This is a great location for Independence Square and central attractions and Metro. It is on a relatively quiet street just off the square, so there is some traffic noise but there is double glazing which helps. My room was on 2nd floor but it goes up to 6th floor which would be quieter. They arranged my transfer service from the airport and back with no problems, with good service from the drivers. Reception staff all friendly and efficient and tolerant of my attempts to speak some Ukrainian.

This is a hotel more like apartments (no kitchen) rather than hotel rooms, so I liked this. In my apartment there was a living area with sofa desk and TV, bedroom area with large king size bed and a separate bathroom that had a separate huge shower/wetroom and underfloor heating. Lovely bathroom and toilet! Very secure room lock and safe in the room. Kettle and free bottles of water/coffee provided although there are small supermarkets and shops nearby for everyday essentials and a mall down the street. I think there is a washing machine/laundry facility onsite, and you can use the dry cleaning (and shoe polish) service if you wish.

There is a very pleasant smell in the corridors and it reminded my of Calvin Klein Obsession. Anyway, whatever they use for cleaning, it smells very nice indeed.

I did not book breakfast as I don't think it starts until 0730 and I was going to be out of the hotel before then but you can have it downstairs or in the room if you wish. They can arrange a fitness centre for you 5 mins walk away if you wish but not on site.

I found my stay very comfortable and will definitely stay here again.
PS I found the Metro system uses contactless credit cards/apple/google pay if you choose so no need to buy tokens or special cards. UK£0.22 per trip any distance.

Room tip: Probably lower floors have more road noise.
Date of stay: November 2018
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank hardpack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iryna_Rachkinda, Manager at Senator Maidan, responded to this reviewResponded 6 days ago

Dear hardpack,

Thank you very much for taking the time to share your warm impressions following recent stay with us here on TripAdvisor.com.

We are very happy to know that you had a fantastic stay enjoying the great service provided by our friendly and welcoming staff as we always strive to do all our best to create comfortable and memorable atmosphere for all our guests. As well, it is delighting to read that you were able to take all the benefits of our convenient central location since Kyiv has so much to offer in terms of historical and cultural sights, shopping and restaurants.

Thank you very much for trusting and choosing us, and we are already looking forward to welcoming you back at Senator Maidan for many more unforgettable memories.

Kind regards,
Iryna Rachkinda
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2018

The communications and service both before and during our stay was outstanding. The staff are amazing - very professional and helpful. Unlike many hotels, they did not treat us differently because we had booked through a hotel website. They arranged private car transportation to and from the airport. We were three people and had both a studio apartment and a superior room for 5 nights. Both rooms had huge 8ft windows that opened and both rooms were very large and bright. The studio also had a small balcony. When I booked the studio it was called a one bedroom but there is no partition anywhere in the room at all except for the bathroom. The studio had a washing machine - the hotel also supplied detergent which was appreciated. The kitchen was functional. There was no dishwasher but also no dish rack so that was a bit awkward. Also no microwave which we definitely could have used. There was a queen bed and a pullout sofa..Both were comfortable. The bathroom was large with a walk-in shower. All very modern. The hotel location is excellent - we were able to walk many places. The square was only a couple of minutes away and we realised what a good choice it was because any closer would have been extremely noisy in the evenings. We were just back enough that we could hear a low din but not enough to affect us. The HOHO stop is at the square and beneath the square is a good grocery store and other shops. I would highly recommend. I would suggest to the hotel that they ensure that studio rooms and 1-bedroom are differentiated for bookings.

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
Thank Cayman J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iryna_Rachkinda, Manager at Senator Maidan, responded to this reviewResponded 8 November 2018

Dear Cayman J,

On behalf of our whole team, we would like to thank you for sharing these beautiful memories regarding your recent experience with us at Senator Maidan.

We are very happy to know that you had a fantastic stay enjoying the great service provided by our friendly and welcoming staff as we always strive to do all our best to create comfortable and memorable atmosphere for all our guests. As well, it is delighting to read that you were able to take all the benefits of our convenient central location since Kyiv has so much to offer in terms of historical and cultural sights, shopping and restaurants.

We truly appreciate your kind words and recommendation, and our entire team is looking forward to have a new chance of welcoming you again at Senator Maidan.

Kind regards,
Iryna Rachkinda
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2018

We initially planned to stay at the Hilton for a short weekend break but then chose Senator as it was more central and closer to the sights. Apart from location, we were really pleased with the service, friendliness and attentiveness of the staff. On arrival, we had difficulty using our safe. One phone call and this was swiftly resolved.

We spent much of our time outside the premises but found that we had all we needed for the weekend here - comfy beds, nice breakfast, great staff and right next to independent square...what more could you ask for?

Room tip: If you plan to do a walking tour, this hotel is a few hundred metres from the starting point of most tours - by independent square.
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank highimpactuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iryna_Rachkinda, Manager at Senator Maidan, responded to this reviewResponded 8 November 2018

Dear highimpactuk,

Thank you for choosing us for your stay in Kyiv and for taking the time to share your recent experience with other travelers around the world.

Here, at Senator Maidan, we are committed to deliver a unique hospitality experience and treat our guests with an exceptional care, and we feel very happy and grateful reading your positive feedback. It was our absolute pleasure to take a good care of you throughout your stay with us.

The whole team is looking forward to welcome you back at Senator Maidan and deliver you many more pleasant emotions.

Kind regards,
Iryna Rachkinda
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2018

From our arrival when we were warmly welcomed to the hotel to the end of our 2-night stay at the Senator Maidan everything was marvellous.
The Reception staff are super friendly and helpful with very good English - thank you!
The room was fab - room number 71 - which was perfect in every way. We slept well and enjoyed the comfort and space of our room.
Breakfast was great, with a good choice of items, both Ukrainian and European, served by a super helpful young man who also speaks very good English.
Couldn't fault this hotel and will be back on our next visit to Kiev!

Room tip: Room 71 was perfect, loads of space with great facilities.
Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank faint19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iryna_Rachkinda, Manager at Senator Maidan, responded to this reviewResponded 8 November 2018

Dear faint19,

Thank you for letting us know how much you loved your recent stay Senator Maidan here on TripAdvisor.com.

It is delighting to hear that your stay with us was wonderful and you fully enjoyed your room – which was perfect in every way. As well, we are happy to know how you appreciated the service provided by our friendly attentive team since we always do our best to ensure that our every guest has unique and truly memorable experience while staying with us.

Once again, thank you for your recommendation and we sincerely hope to welcome you back at Senator Maidan during your future trips to Kyiv.

Kind regards,
Iryna Rachkinda
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2018

Staff was great. Breakfast superb. Bed awful. Very hard and uncomfortable. Carpet filthy. Shower floor slick, no grab bars. Felt unsafe in shower. No washcloths provided for applying soap to body when showering.

Date of stay: October 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank dltvyt56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iryna_Rachkinda, Manager at Senator Maidan, responded to this reviewResponded 1 week ago

Dear dltvyt56,

First of all, we would like to thank you for choosing Senator Maidan during your recent visit to Kyiv and taking the time to share your honest feedback here on TripAdvisor since this is the only way for us to maintain and improve, where necessary, the high standards of service our guests expect to receive.

We truly appreciate your kind words highlighting our superb breakfast and our friendly staff who always do their best to provide you with all kind of support and assistance in order to make your stay more interesting and memorable.

At the same time, we are very concerned with some moments that left a negative impact on your overall impression. Here at Senator Maidan we thrive to achieve the highest standards of service. We offer a great emphasis on quality and small details to make the bigger difference on our guest’s general impression. That is why each feedback of our every guest is very important for us and always deserves an individual way of accepting and reacting to it, so as yours. We will certainly act on your recommendations and hopefully next time while staying with us you will have a chance to witness it.

Kind regards,
Iryna Rachkinda
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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