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Reviewed 14 August 2018

Wonderful hotel experience in the lap of luxury in the very center of Bucharest. Our room was very large, with amazingly comfortable beds with very soft linens. All the usual deluxe amenities in terms of robes, slippers, etc. Large bathroom with very nice fixtures, strong water pressure, good bath items. Buffet breakfast was nice, though not great. Good selection of foods and nice outdoor courtyard seating; self-serve espresso machine, egg station, etc. Location is perfect - heart of the city, walking distance to historic sights and sites - churches, national museum, atheneum, revolutionary square, etc. All this and it is a historic building, though the renovations over the years have hidden some of its likely more elegant exterior and interior elements.

  • Stayed: July 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank Gdutton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Bucharest, General Manager at Athenee Palace Hilton Bucharest, responded to this reviewResponded 3 September 2018

Dear Gdutton,

Thank you for choosing Athenee Palace Hilton for your stay in Bucharest and for taking the time to share your feedback with the TripAdvisor community.

We were delighted to read your kind words regarding your recent stay at our hotel. Comments such as yours inspire our team to continue striving to offer our guests the best service and high-class facilities that you would expect to find in a Hilton property. We are content to learn that all our hotel's amenities met your expectations and that the hotel itself, with its historic and elegant building, and the central position in the city also contributed to the comfort of your stay.

We hope to have the pleasure of welcoming you in the future as well.

Kind regards,
Rainer Gieringer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2018

Located conveniently close to the museum, theater, and old town. Great decor and the rooms are fantastic as well.

The fantastic experience would have been perfect, if it was not for the average breakfast, poor selection in the catered lunch and almost no choices in the set dinner menu. The in-room service was slower than expected, once again a limited in-room dining menu for vegetarians.

  • Stayed: August 2018, travelled on business
    • Value
    • Location
    • Service
Thank Shakir B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Bucharest, General Manager at Athenee Palace Hilton Bucharest, responded to this reviewResponded 31 August 2018

Dear Shakir B,

Thank you for taking and effort the time to inform us about your latest stay at Athénée Palace Hilton Bucharest.This valuable feedback allows us to continually monitor and improve both quality of our products and standards of services provided and I will personally look into the details mentioned that were not up to your expectation.

On another note, I am happy to read that you enjoyed the central location of our Hotel and the comfort of our rooms. We know these details are essential for an enjoyable stay.

Once again, thank you for your feedback and I truly hope you will choose us again whenever you need to get away and have a perfect time in a very cozy environment.

Kind regards,
Rainer Gieringer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2018

This hotel is very classy from the lobby to the large elegant rooms. It is opposite the beautiful Athenee building and reminiscent of Paris with the gorgeous architecture in the area. One of the hotels that gives Hilton a good reputation.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Service
Thank amberlower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Bucharest, General Manager at Athenee Palace Hilton Bucharest, responded to this reviewResponded 31 August 2018

Dear amberlower,

Thank you for sharing your review regarding your recent stay at Athénée Palace Hilton Bucharest.

It was a pleasure to read of your overall satisfaction regarding your recent stay in our hotel. We are continuously striving to deliver the highest levels of service to our esteemed guests and it is truly rewarding to have achieved this once again.

Wish you safe onward journeys and we look forward to the great pleasure of welcoming you again at our hotel, on your next trip to Bucharest.

Kind regards,
Rainer Gieringer
General Manager

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Reviewed 11 August 2018

Wonderful hotel with friendly staff and excellent service. The hotel is located in a great tourist spot with a quick walk to the hop on hop off bus. You can also walk to old town in about 15 minutes for tons of great places to eat, bars and shopping.

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank DebHa60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Bucharest, General Manager at Athenee Palace Hilton Bucharest, responded to this reviewResponded 31 August 2018

Dear DebHa60,

Thank you for choosing our Athénée Palace Hilton for your stay in Bucharest and for taking a moment to share your experience with the TripAdvisor community.

I am happy to see that our central location was convenient for you and that you found the accommodation to your expectations. It is our main commitment to ensure we are constantly providing you with the best service and it is truly rewarding to have achieved this once again.

Once again, thank you for your feedback and we look forward to the pleasure of welcoming you again at our hotel, on your next trip to Bucharest.

Kind regards,
Rainer Gieringer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2018 via mobile

Stayed for two nights at this luxurious hotel. Very friendly and serviceable staff.
Very assorted breakfast and good service.
Spacious rooms (we came with our kids) with all amenities we needed.
The staff was kind to permit us also a late checkout for free.
I definitely recommend this hotel.

Stayed: June 2018, travelled with family
Thank Yossi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Bucharest, General Manager at Athenee Palace Hilton Bucharest, responded to this reviewResponded 31 August 2018

Dear Yossy S,

Thank you for choosing Athénée Palace Hilton Bucharest and for taking the time to share your review with fellow travelers.

I was happy to see that we have achieved our goal and created a memorable experience during your stay. I truly appreciate such positive feedback and we thank you for recommending our hotel.

Wish you safe onward journeys and we look forward to welcoming you in the future as well!

Kind regards,
Rainer Gieringer
General Manager

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