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“One of the best hostels ever”
Review of Hostel Mostel

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Hostel Mostel
Ranked #1 of 142 Speciality Lodging in Sofia
Certificate of Excellence
Reviewed 10 August 2017

Sofia is not so big that you can't go everywhere walking, so the hostel is reasonably near to city centre (5-10 minute walk to most touristic places), but in a more quiet part of the town. In fact, the hostel itself enforces a "please, silence" rule after 10 pm, so you will not suffer the typical common room ruckus that sometimes you can find in other hostels. That doesn't mean there's no party; you just have to take it somewhere else, and there's plenty of pubs, clubs, streets and parks nearby to enjoy.

The rooms are standard hostel fare, with their bunk beds, private lockers and shared bathrooms (everything kept in optimal condition and cleanliness), although there are also private rooms available. What is amazing is that this is possibly the only hostel I've ever seen where you get not only free breakfast, but also free dinner!!! I mean, it's not a fancy dinner or anything, but it's free, including main dish, salad, and glass of beer if you want it, so all in all, a nice deal. Breakfast is amazing, though: fruits, cold cuts, cheese (including the local "syrene"), waffles, toast, scrambled eggs, jams, coffee, tea... and it's available from 7 to 10, more than time enough to even recover from a rakia-induced hangover and get some food, hehe.

Prices are average according to my experience in the Balkan area, but of course that means they feel cheap to me as a Spaniard, and probably feels even cheaper to people from richer countries, what can I say. The hostel organizes quasi-daily trips to Rila monastery, which is a must-see in Bulgaria, and although they don't organize city tours themselves, they'll kindly take everyone interested in doing it to the meeting point for the FreeSofiaTour, which is another thing you absolutely must do in Sofia. They also have a pubcrawl going on every night (except wednesdays and thursdays, for some reason) to join for free (drinks are on you, of course). All in all, a very nice hostel in a very nice place.

I must add, they went above and beyond for us, though: we were a group of 10 people for a bachelor party meeting up in Sofia from several parts of Europe. Well, the hostel people made it so that we could all be together in our requested private rooms for the days we actually were all there in Sofia at the same time, and then for those who arrived earlier or left later, to get beds in the shared rooms, but still keeping us together. I mean, this is a logistic nightmare, and I have already gone through this kind of event a couple times, and never did it work out so smoothly as here, for sure. My compliments and thanks on that.

Room Tip: Land a spot on the main building, you'll have everything downstairs; although rooms in other bui...
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  • Stayed: July 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank alodnamra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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33 - 37 of 701 reviews

Reviewed 9 August 2017

Me and 5 friends stayed in a room in the so-called "annex" building, which was "across the road". It would appear that many of the bad reviews for this hostel come from guests who have stayed in the annex, as opposed to the main building. Our main complaint was that the air conditioning in the room was not working upon arrival. As it was around midnight, nothing could be done so we waited until the next day with nothing but a broken fan to combat the ~35 degree heat. When we approached the staff the next day, they told us a filter needed to be replaced and so it was unlikely that the air conditioning would work during our stay. When asked for another fan, they provided us with a desk fan, which may as well have been a flower pot for all the good it did.
It was on the first night that the lack of security of the annex building was revealed. The glass on the front door was broken outside, leaving only our room door between us and them. Additionally, the bunk beds in our room were incredibly unstable, with the bed making a great amount of noise should a person simply turn over in bed.
It is a great shame that our stay at Hostel Mostel was spoiled by these things, as the main building itself had a good atmosphere, but we got only glimpses of this area during our stay. I would not recommend staying there, for fear of staying in the annex building, which is largely ignored until the staff are reminded of it when you come for breakfast tokens.

Room Tip: Don't stay in the annex, if at all.
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  • Stayed: August 2017, travelled with friends
    • Value
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1  Thank Jack_A_Whit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2017

I had high expectations as I visited the hostel in 2015 and the conditions provided were much better back then. We paid for a room with an air conditioner but unfortunately, the one in the room was not functional. We received 3 different explanations from the staff varying from 'the filters are being replaced' to ' it is not under my control'. Other people in a nearby room experienced the same issue. So it was hard to sleep in a room without an air conditioner when the temperature outside was 36 degrees. Furthermore, some of the staff showed quite a rude attitude, for example, they refused to accept the receipt we had from the online booking, claiming that we were trying to lie to them (despite seeing the receipt very well). We ended up paying more than we should have. This surprised me a lot as the overall vibe of the hostel seemed quite friendly. I regret going to Hostel Mostel Sofia and recommending it to so many people visiting the city.

  • Stayed: August 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank Desislava N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile

We heard good things about this hostel, and although it was clean and had a friendly atmosphere, we were very disappointed. We were put in an annex some distance from the main building, which was significantly less secure and none of these rooms had working air con (despite it being advertised).

On the first night the glass on the door was smashed by someone following other guests asking for money as there was no gate to the annex, but the glass was cleaned up quickly.
The bunk beds were wobbly and very insecure, the room was also incredibly cramped with 6 people.
We complained about the "broken" air con multiple times but we were told it wasn't going to be fixed during our stay, and we were only provided with one broken fan.
Furthermore, I had emailed prior to our arrival increasing our party from 5 to 6. I was told this would be no problem and the cost will remain the same price, as we had booked a 6 bed room. When we came to pay the staff asked for evidence of this email, and denied that it meant the price would stay the same and asked us to pay for the extra person. I had also paid a £19 deposit which they insisted was €19 despite me having the email as evidence. We ended up paying significantly more than we expected to; the customer service was very poor.

Would not return to Hostel Mostel in Sofia and would definitely not recommend booking through an external site with a prepaid deposit as you will lose your money and be told that the money goes to the site when it does not.

Stayed: August 2017, travelled with friends
1  Thank Chloe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2017

Its a great hostel, you can have a beer and chill in the evening and meet lots of other back packers. the communal area is big with everything you'd want. Rooms were good, normal hostel rooms - nothing too fancy but does the job. Highly Recommend

  • Stayed: January 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank Dom R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hostel Mostel

Address: pl.Makedonia 2a, Sofia 1000, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #1 of 142 Speciality Lodging in Sofia
Price Range: €10 - €29 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Hostel Mostel 1*
Number of rooms: 10
Reservation Options:
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Also Known As:
Hostel Mostel Hotel Sofia

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