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39 - 44 of 161 reviews
Reviewed 5 January 2016

price was nice and we got good deal... over 4night get reasnable price. I've stayed twin room but bed was too soft and uncanfatable. averall 7/10 staff friendly and when I request they will respond all the time. Thanks

  • Stayed: January 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Sonoe I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2015

The Best Western Grand west´s Villas is a nice, quiet place to stay. The breakfast is good and the restaurant offers some good options - fijian menu. I spent one night - flight connection. The staff was always ready to give information.

  • Stayed: May 2015, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank JosePauloCosta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2015 via mobile

I always choose to stay here as I find the staff friendly esp Romika who goes out of way to be accommodating, pleasantly quite environment, secured stay esp when I normally stay alone, adequate parking and a pool with water slide for those stays when kids also come over. Would recommend for both family and business stay.

Stayed: December 2015, travelled on business
1  Thank saras K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vini S, Manager at Grand West's Villas, responded to this reviewResponded 29 December 2015

Bula vinaka Saras
Thank you for the feed back and for your continuous patronage at the BEST WESTERN Grand West Villa,It always a pleasure to receive positive feed back from our regular guest like you. I have shared your complimentary comment with Romika and the staff as this will encourage them all as we strive to continuously improve our quality of service.

Thank you again for sharing your experience, and we will always look forward to welcome you back at the Grand West Villas .

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2015

Villas are clean and cooking facilities provided. Shopping complex just 2km down the road. Only issue - would be nice if TV could be upgraded to LED. Nice pool and clean environment. Picnic Beach is 500m from the hotel. Overall good family getaway.

Room Tip: AC is in only one room. Others have fans.
  • Stayed: December 2015, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Sanjay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vini S, Manager at Grand West's Villas, responded to this reviewResponded 22 December 2015

Bula vinaka Sanjay Thank you for sharing your experience with us at BEST WESTERN Grand West Villas. We are glad to hear that you enjoyed your overall stay with us, great location and the hotel facilities.We thank you for highlighting your request for upgrade of TV to LED and truly speaking we've already installed LED flat screen TV in some of our rooms and we do apologize that the room you had been allocated did not have the new LED flat screen TV. We are gradually continuing doing the upgrade including the installing of LED TV in the rooms.
It will be honor for us to welcome you back as guest to see the changes taking place. Vinaka & warm regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2015

Bitter disappointment at the state of the rooms upon check-in, nowhere near the quality depicted in the photos. The furniture was worn and tired, aircon noisy, the restaurant/bar had limited selection of meals and drinks. Small Fiji water was $4.00! It is also so close to the airport, unless you really enjoy repetitive, noisy interruptions this hotel is not one to stay at. The pool was a saving grace, but after a quick dip the decision was made to check out and look for alternative accommodation. Not willing to stay one night in this run down place! I agree with one of the previous reviews - you get what you pay for, make your decision on the price of the accommodation, not the photos advertising the hotel!!!

  • Stayed: November 2015, travelled with family
    • Rooms
    • Service
2  Thank Lynda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vini S, Manager at Grand West's Villas, responded to this reviewResponded 16 November 2015

Dear Lynda

Thank you for your comments , Iam sorry to hear that your stay was below expectation.
For the noise from the airport, this is something that is beyond our control as we are right next to the runway.
Your feed back on the state of rooms and furniture has been highlighted and taken on board.
We are reviewing and working to ensure that improvement is constantly moving forward.
We do hope that you will consider us on your next trip to Fiji and see the difference in your experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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