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Reviewed 13 March 2018

When paying for our accommodation we were accidentally double charged. I have sent over 10 emails to the resort with no reply. Poor customer service for the complaints department of this resort -very disappointing.

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Kathy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2018

The hotel is roughly 25 mins away from the Nadi airport. Hotel provides airport pick up & drop but after calling them twice from the airport they told us to book a taxi & they will pay. But when we reached hotel, they did bit drama. Anyways we got a room in front of the pool, so noisy all the time.Washroom is really old & broken.They didnot even give us towel.After 3 days almost when checking out came to know that they provide towel on request.No wifi at room, only in common area.Zerobhousekeeping.There is a playground for kids with plenty of options. Stuffs were good. Lunch & dinner really tasty & they make it fresh. Breakfast is free but has no variation with lil choice. The only good thing happened during our stay was, some local girls came to perform Fijian dance with fire at the pool side. It happens on Friday & Saturday but not on regular basis.

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank payelchakravorti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2018 via mobile

Stayed 3 nights. On check in they didnt know my dates. Room was comfortable, bed and shower good. Throughout the 3 nights there was no room services and no fresh towels. When one was requested, the front desk staff looked offended and requested to know how many guest were staying and when asked for 2, she asked me why I neeed 2 (hands and shower). Overall the staff let the place down. As stated, the hotel is directly opposite the runway. Which can make a fair amount of noise. But I was aware of this.

Date of stay: February 2018
Trip type: Travelled solo
Thank JacobM2490
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2018

We pool was the best part hotel also great you can take the bula bus to other resorts and that is great totally recommend, the food was also great, buffet free with deal so wahee great resort I give this resort 4/5

Room tip: best room 103
Date of stay: January 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank BaxtheBax_Reviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2018 via mobile

Well we stayed here for two nights room was clean and staff was friendly but our room was not serviced for two nights didn't change our towel reuse and stayed here in 2016 same thing no room service parking is available at the door room we stayed in

Date of stay: December 2017
Trip type: Travelled with family
1  Thank amresh d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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