Book hotel and paid in full via Hotels.com at Hexagon Hotel, Nadi (3 kms) from airport.
We arrived late 1.30 am (in the morning) and the Manager, Mary (not the receptionist, Rakesh), argued that there was no booking even when we had showed our printout.
The Hexagon missed our arrival transfer (pre-arranged) and being the first time in Fiji at such an hour in the morning didnt help.
We called the hotel (from the info given on Hotels.com and their website) but their phones didnt work. The manager at 1.45 am in the morning, instead of giving us a room immediately, as we were tired tried to find excuses as to why the phones didnt work and claim that Hotels.com sometimes books without sending info. It was taken within their allotment as we received immediate confirmation about 4 weeks prior before arriving in Fiji.
The room (apparently upgraded), was not clean and extremely old. Only 1 towel was given for 2 people using the rooms.
I would strongly NOT recommend any travellers to use this hotel.
- Official Description (provided by the hotel):
- It is a popular Nadi Hotel for staying over on your way to or from an outer island, or for the holiday maker seeking a central Nadi base from which to explore the mainland and the Islands. Close to restaurants and the entertainment area with a supermarket and shops next door. Also close to Nadi Town. 24 hours reception and security available. Has 3 conference facilities, 3 pools and a wide range of accommodation units from hotel rooms to 1, 2 and 3 bedroom apartments. Also has an inhouse spa. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Hotels.com, Booking.com, Expedia, Ebookers, Agoda, TravelUp, HotelQuickly and 5viajes2012 S.L. so you can book your Hexagon International Hotel, Villas & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hexagon International Hotel, Villas & Spa Fiji/Nadi