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Reviewed 14 February 2017 via mobile

We had a great and wonderful weekend here at the Hexagon Hotel in Nadi. comfortable beds, rooms were clean, friendly staff . The 2 pools here was a good spot to soak and relax. We enjoyed our time here and would recommend this spot to travellers transiting or overnighting in Nadi.

Stayed: December 2016, travelled with family
1  Thank Simon V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa W, Administration Manager at Hexagon International Hotel, Villas & Spa, responded to this reviewResponded 2 March 2017

Dear Simon,

Thank you for taking the time to write about your recent stay at the Best Western Hexagon International Hotel Villas & Spa.

It is a pleasure to read that you both found the room clean and you enjoyed soaking in two of our three pools. Thank you for recommending us to those transiting through Nadi.

Thank you for choosing to stay with us and we hope that this will not be your last visit.

Thank You
Luisa Wakaya
ADMINSTRATION MANAGER

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Reviewed 2 February 2017

Maybe we chose the wrong room- we stayed for 3 nights in a deluxe room. The location was not the best facing the road so sleep quality was poor. The bed was hard and the sheets were like paper. The bathroom was so tiny.... Breakfast was quite nice and reasonably priced. We didnt have lunch or dinner there so cant comment. I was looking forward to a swim in the pool- it looked dirty and hardly any lounges to lie on. The location of the hotel is handy next door to Jetpoint supermarket, restaurants and nightclubs. But i wouldnt stay here again.

  • Stayed: January 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Blaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa W, Administration Manager at Hexagon International Hotel, Villas & Spa, responded to this reviewResponded 2 March 2017

Bula Blaze,

Thank you for taking the time to write to us about your recent stay at the Best Western Hexagon International Hotel Villas & Spa.

We are sorry that you did not enjoy your stay. We hope you will consider returning to try our other room categories, which may be more suitable for you.

We thank you for staying with us on this visit and we are grateful for the constructive comments.

Many thanks,
Luisa Wakaya
ADMINISTRATION MANAGER

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Reviewed 28 January 2017

We book this hotel for 3 nights due to the location.

It was a fast check-in and was sent to the room. I would suggest they should have a bit of briefing about the place like bar and restaurant opening hours etc. I completely understand that there is the compendium in the room which consist of the hotel information but some time you don't feel like reading. This is just a suggestion.

Room was clean well maintained, Main door requires key all the time to open. So when ever you going out take the key. I don't now if it is done for security reason or the outside door nob was jammed.

We are sorry as all the time we made the room look dirty and messy but i must say housekeeping did the good job.

A special thanks to Ana (Bar/Restaurant) staff for handling us properly and keep supplying of drinks and chaser. You were so friendly and always smiling and did your job with pride. We also work in the resort in Yasawa but i must say we were impressed by your service. Ana hopefully you remember us the two cheeky boys.

We love this hotel due to the location as it is close to the supermarket and the night club. The swimming pool well maintained and clean, room was small but clean. TV need to be changed as it seems too old and bulky.

i can recommend this hotel to anyone

  • Stayed: January 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank Kitz20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa W, Administration Manager at Hexagon International Hotel, Villas & Spa, responded to this reviewResponded 2 March 2017

Bula Kitz20,

Thank you for taking the time to write about your recent stay at the Best Western Hexagon International Hotel Villas & Spa.

We are grateful for the kind comments regarding the services provided. We have taken note of your suggestion regarding Front Desk staff briefing guests of where the bar, restaurant and pools are located in the hotel.

We are grateful for the kind comments regarding the staff and the facilities. Thank you for your kind comments regarding the service provided by Ana, our Restaurant Staff. We have passed on your comments to her. We have noted your comments regarding the bulky TV. We are gradually changing all our TVs to flat screens.

We hope on your next break from the Yasawas you will be able to visit us again.

Thank you for choosing to stay with us on this visit.

Many thanks,
Luisa Wakaya
ADMINISTRATION MANAGER

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Reviewed 22 January 2017

The hotel is in a very good location. Right next door to a cinema, supermarket, restaurants and shopping complex.

The apartment rooms are spacious, two rooms which one is a master bedroom. There's an in room washing machine and dryer which is very convenient.

However the walls were a bit moldy, and the cutlery and crockery available were a bit old and were not 'even'- meaning that there might be 4 forks but only 3 knives and 2 plates. I guess its a housekeeping issue but the front desk is very helpful. This could be troublesome when checking out as guests might be blamed for missing plates and spoons when there wasn't any to begin with. The tv in our room was CRT and did not have a good signal. The remote wasnt working either.

  • Stayed: December 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Ice25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa W, Administration Manager at Hexagon International Hotel, Villas & Spa, responded to this reviewResponded 10 March 2017

Dear Ice25,

Thank you for taking the time to write about your recent stay at the Best Western Hexagon International Hotel Villas & Spa.

We are glad to read that you enjoyed the location of the Hotel being near a supermarket, the only cinema in Nadi and other restaurants.

We have noted your concerns about the cleanliness of your apartment walls and the cutleries provided. Measures have been taken with the relevant department to have this addressed. Cutleries is something we have to constantly replace and we understand your concerns regarding missing cutleries.

We are sorry about your TV remote. We have now introduced universal remotes to address the issue of remotes not working. Our TV are slowly being changed to Flat screen TVs as part of our upgrade project.

Thank you for the kind comments regarding the Front Desk staff.

Thank you for choosing to stay with us. We hope this will not be your last visit to our Hotel.

Many thanks
Luisa Wakaya
ADMINISTRATION MANAGER
Best Western Hexagon International Hotel Villas & Spa

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Reviewed 20 January 2017

We stayed hear for 10 days. and we had a nice relaxing holiday and took day trips out.there is no entertainment at this hotel at all.
The food is very good not to bad price but dinner is expensive. There are places to eat out side the hotel and shops so works out well.

Room Tip: Rooms are so so,tidy up would be good
  • Stayed: January 2017, travelled solo
    • Value
    • Location
    • Service
1  Thank H S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa W, Administration Manager at Hexagon International Hotel, Villas & Spa, responded to this reviewResponded 10 March 2017

Bula Hazel S,

Thank you for your kind comments regarding your recent stay at the Best Western Hexagon International Hotel Villas & Spa.

We are glad to hear that you and your children enjoyed your 10 days stay with us. We have noted your comments regarding the prices of the meals at our restaurant and the availability of entertainment. As you are aware we have three swimming pools and there is the pool table in the restaurant that guests use for entertainment.

We hope you will consider staying with us again on your next visit.

Many thanks
Luisa Wakaya
ADMINISTRATION MANAGER
Best Western Hexagon International Hotel Villas & Spa.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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