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All reviews swim up bar lagoon room rumba bar great cocktails rooms are average star resort tropical breakfast kia orana enjoyed my stay close to town seafood chowder cleaned every day stayed nights poolside room staff were friendly and helpful happy hour continental breakfast
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Reviewed 6 September 2017

Great place to stay. Our whole family loved staying here. Great restaurant and bar. Thank you to the all the staff who ensured that all our needs were met. Management staff were very professional and efficient - booking needs were confirmed without any hassles. Loved the 4 bed house which was the hub for all family members (who stayed in other rooms) to meet at each day and night lol. Thank you CLUB RARO. p.s. sorry for the very late review (nearly a year later!) but I thought that I had already posted one last year :(

Stayed: October 2016
1  Thank Rona R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMRES, Director of Sales at Club Raro, responded to this reviewResponded 6 September 2017

Kia orana from the team at Club Raro.

Big Meitaki to you for posting your review even a year later it doesn't matter to us we really appreciate that you took the time to do this.

We would love to see you all again so please do contact us on holiday@clubraro.co.ck and we will happily put a fantastic deal together for you.

Kia Manuia
From the Management team at Club Raro.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2017 via mobile

We had booked the room through booking.com and realized we had made a mistake with out check in/out day. We called them up and they sorted it out for us quickly and kindly!
When we arrived they were friendly and welcoming.
During our stay my boyfriend asked me to marry him and the ladies in reception were so incredibly helpful and excited for us!
They gave us a voucher for 6 free drinks to help us celebrate, Which we quickly made use of! The beach out front is a bit rocky and rough but nothing a quick bus ride down the road can't fix!
On the last night we stayed in and decided to get some food at the resort, my partner ordered the seafood bar snacks, I know it wasn't on purpose but something wasn't cooked properly or wasn't stored properly and he ended up with a rough round of gastro. Not a fun way to spend the last day/night. None the less it was an amazing trip and I would definitely go back!

Stayed: July 2017, travelled as a couple
Thank SaPa14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMRES, Director of Sales at Club Raro, responded to this reviewResponded 6 September 2017

Kia Orana from all of us here at Club Raro,
Oh so sorry to hear about the gastro incident we will look into that.
Congratulations again for your engagement so happy for you and we would love to see you again, so don not hesitate to contact us on holiday@clubraro.co.ck and we will happily provide you with a great deal
Kia manuia
The Management team at Club Raro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2017

Cons - Construction starting every morning but Sunday the week we were here, right outside our room :(
No coconuts at the bar, asked four days in a row
Room was noisy, basic and the springs were just about through the mattress
The most expensive and unreliable wi-di on the island, if you are staying here get a Bluesky prepay pack

Pros - the staff were friendly, the front desk ladies were all amazing, and honestly pulled the rating of this property from a 2 to a 4 - its a2.5/3 star resort with great reception staff.
We would come again, its a bit like school camp, but if you get a scooter and explore all day you'll love it

Room Tip: Lagoon room only choice lol unfortunately we didn't
  • Stayed: August 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank julznz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMRES, Director of Sales at Club Raro, responded to this reviewResponded 28 August 2017

Kia orana from the team at Club Raro

Thanks for posting your review - you have pointed out some areas we will be looking into. Yes you are correct our staff are awesome and we would love to see you again so please do not hesitate to contact us on holiday@clubraro.co.ck and we will happily put a great deal together for you.

Kia Manuia e meitaki maata
The Management team at Club Raro.

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Reviewed 22 August 2017 via mobile

Stayed in a garden standard room adjoining room to another friend. Garden is a generous description. Would only stay here again with a beachside room. Poolside would be unpleasant, too. Pool is TINY and we booked in here for two reasons: swim up bar and reef right on the edge of the resort. The tiny pool is a turnoff but having snorkelling on the doorstep is great. They have quality snorkelling equipment, too. Room was clean, staff were the best part of our stay. I truly enjoyed talking with them and they embodied the Cook Islands hospitality I thought was a tourist mask, but no, lovely ladies every one of them.

Stayed: August 2017, travelled with friends
Thank TiffanyC2691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMRES, Public Relations Manager at Club Raro, responded to this reviewResponded 22 August 2017

Kia orana from Club Raro,

Thanks so much for taking the time to review our resort and so pleased you enjoyed snorkeling our the front. We would love to see you back with us some time so please contact us on holiday@clubraro.co.ck and we will happily put a deal together for you.
Kia manuia
The team at Club Raro.

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Reviewed 21 August 2017

The facilities a bit tired, the staff are A 1 very lovely and helpful.
Disappointed after checking in midnight and the morning was woken with construction site outside the bedroom. Every day except Saturday work began at 7 am, so not sleep ins noisy all day so could not just have a siesta when you felt like it.
Disapponted that no-one told us they were building outside our room.

Room Tip: quiet after the construction had finished for the day. Check our what work they have on before you commit.
  • Stayed: August 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank lshastings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMRES, Public Relations Manager at Club Raro, responded to this reviewResponded 21 August 2017

Kia orana from the team at Club Raro.

Firstly please accept our apologies for the construction noise our Operations Manager is making sure that this is controlled to certain hours. Please if you are still with us notify Front desk and we will happily organise an alternative room for you.
Kia manuia
Management team at Club Raro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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