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“Food not up to standard and staff totally not service minded”
Review of Bucanero

Bucanero
Ranked #19 of 122 Restaurants in Iquitos
Cuisines: South American
Restaurant details
Reviewed 27 December 2015

Upon entering the restaurant, today (27/12) on a Sunday afternoon, we noticed that it was very crowded. I therefore asked if they had the capacity to attend well to 2 more customers. Otherwise we could very well look for somewhere else to eat. No problem. The concept of my question was however not understood. Anyway we ordered our food and waited and waited. In the meanwhile enjoying the beautiful view over the river. No problem. But when the food finally came it was dismal with a poor presentation and obviously cooked in a haste without any kind of pride from the chef. When paying we pointed out the lack of attention and poor food thinking there would be an apology. But in vain. We were just asked to pay the full amount for dishes that were not prepared well compared with the description in the menu. But this is often the case here, where I live since 12 years, whereby businesses in the hospitally sector run by iquitenos, especially restaurants, only want to gain as much money as possible immediately without a thought about the long-term consequencies of treating the customers bad. In most other parts of the world the saying is that the customer is always right. Here it´s like the customers should be grateful to the management for the favour of eating at their establishments. We will not return until the management understands what it means to run a hospitally business - and not just think about making money in the short term perspective.

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Thank Hans_the_forester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 80 reviews

Reviewed 9 September 2015

The view is quite nice as it looks over the Nanay River. The food is quality upper scale local cuisine. The prices are a little higher (35-50 soles per plate) than I expected since it is not right downtown or on the boulevard. The food was good though. The following night I tried to go back around 7pm with the intent of having a beer and sitting at the bar. It was closed. A little disappointed.

Thank D_123_B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2015

With a choice of air con or not the views over the river are wonderful with craft of all sizes in motion like an aquatic ballet. There is no English on the menu but you will recognize many of the dishes. The local juices are excellent and the beer cold and cheap. All of the food is freshly prepared and the prices are very reasobable given the quality. It is a 3 soles ride from the centre of town. Give it a go, you will not regret it. We got there quite early and the place was full when we left. We were the only non Peruvians there!

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Thank Jacko070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2015

Good place for food in Iquitos.
You can feel the breeze of the amazon while enjoying your food.
I will not change this place.

Thank Jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2014

I have lived outside of Iquitos for around 14 - 15 years. And traveled there since 1996. For my day time eating this restaurant is #1 on my list. Excellent food, good prices, excellent service and great view of the Amazon jungle and the river Itaya. While there jump on the boat at the huecuito and go visit the village Tamshiyacu. You won't be disappointed.

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Thank Gringo58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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