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“Attempts at being nice but failure in the basics ”

Restaurante Gourmet Pukawi
Ranked #304 of 821 Restaurants in Cusco
Restaurant details
Reviewed 30 December 2017 via mobile

The place is not bad overall - the kids had fun running around and exploring and we could let them because the hotel is literally in the middle of nowhere - but this am when we took a shower the water was not hot (and I can live with that) but the kicker was that sewage water started backing up through the drain in the bathroom floor and smelled horribly and got all over as you can imagine. Bad deal.
We told the front desk when we checked out and they didn’t seem surprised or overly concerned. There is another large hotel in a town not too far from here that we passed where I’d stay if I was you.

Thank Ben B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 21 reviews

Reviewed 1 November 2017

At this resort, you pretty much have to eat here as there is limited access to the town nearby. Places like this are often overpriced and with limited selections. This was not the case as we had very nice dinner. There were multiple items that looked good, presentation was nice, and prices very reasonable for this type of resort.

Unfortunately our Spanish was really bad, and we hit at a night where there was little English speaking staff so we struggled a bit. The wine cellar was very nice, but I had a hard time getting a wine recommendation (menu heavy in south american wines as expected, an I have less experience with those) because of the language barrier and, I think a little bit of an under trained staff from a wine standpoint.

Still, a very nice dinner in a peaceful setting.

PS NO ONE dressed for dinner, we were at best business casual and by far the most elegant in the dining room, most were in hiking/athletic wear. Could have packed lighter.

Thank bill p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2015

The Spanish antiques in this hotel are amazing. The service was great. The rooms spacious. Our first room was on the bottom floor with no window, but an amazing spa bathroom. Breakfast was extensive.

Thank Robyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2015

We were visiting the spa facilities and then decided to have dinner. The hotel has AMEX signs all over indicating that they are welcomed. After finishing our meals, they advised that they did not accept AMEX and we did not have enough cash to cover the bill. After a lot of discussion, they accepted VISA. Customer Service was not even close to be acceptable.

Thank Julio B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2015

Modern decor and very attentive staff. Didn't feel rushed during dinner. Food prepared exactly how we wanted it. Ordered a glass of their "house wine" and it was a very interesting Peruvian melange, which I'll look for in the US. If it's cool in the evening, bring a light jacket to dinner because the restaurant has an "open" environment and it could get chilly inside.

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Thank Creditking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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