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“Comfortable stay”
Review of El Puma Hotel

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El Puma Hotel
Ranked #85 of 172 Hotels in Cusco
Reviewed 7 October 2017

Decor is a little outdated but hey, decor isn't really something I fuss over about. Rooms were clean, location was great and never had a problem with the hot water. I stayed here twice. However, WiFi drops out the higher up your room - I was on level 2 during the first stay and never had a problem, however I was up on level 5 the second stay and I couldn't get the WiFi to connect. Otherwise, a good hotel to come back to.

  • Stayed: August 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank stellkatalina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 169 reviews

Reviewed 5 September 2017

Although there is no denying that this hotel looks old-fashioned, it is in a good location, the rooms are clean and tidy, they are a good size, and the showers in the rooms are nice and hot too.

The breakfast is very nice and there was a good variety of food and drinks.

Only downside was the fact that the rooms were quite cold and fairly noisy due to the hotel being on a main road.

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Mala K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2017

An aging hotel that has seen better days. Rooms are tired, but clean. Hot water is unpredictable. Street noise is very evident, so take ear plugs and an eyeshade. Breakfast buffet is included, but very limited. First time I've ever been offered chicken wings & French fries as the only main course offering for breakfast. Dinner service is slow & basic. Location is in the heart of the historic district, so you can walk to almost everything.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Service
Thank ccarney52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2017 via mobile

Have to run the shower for a few minutes to get the water warm and ask for a room at the back and off the main road as the traffic/stray barking dogs/blinking lights will drive you mad and lead to a severe lack of sleep. Beds and rooms are okay, staff are lovely and there's a pharmacy seconds away should you become unwell.

There probably aren't many better options in Cusco as 5 star hotels aren't really common here.

Stayed: May 2017, travelled with friends
Thank Raiden912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2017 via mobile

My wife and I stayed here before and after a tour along with a friend, so we got to see both a couples room and a single room. This hotel has several rooms that are entirely interior with no outside windows or ventilation, which is kind of strange. In one room the shower had a vent into the closet, of all things. One of our rooms had no hot water for the shower, which is apparently a common problem.
The breakfast is very basic, eggs are provided but not kept warm for example. The coffee is extraordinarily black, resisting any coloration by the addition of milk to a degree that it was entertaining to watch.
Service was reasonably friendly and prompt, and the location was convenient for walking to go sightseeing.

Stayed: April 2017, travelled as a couple
Thank Rex F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about El Puma Hotel

Address: Av Garcilaso 806, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #85 of 172 Hotels in Cusco
Price Range: €43 - €65 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Puma Hotel 3*
Number of rooms: 46
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