We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfortable stay”
Review of El Puma Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
El Puma Hotel
Ranked #85 of 172 Hotels in Cusco
Reviewed 7 October 2017

Decor is a little outdated but hey, decor isn't really something I fuss over about. Rooms were clean, location was great and never had a problem with the hot water. I stayed here twice. However, WiFi drops out the higher up your room - I was on level 2 during the first stay and never had a problem, however I was up on level 5 the second stay and I couldn't get the WiFi to connect. Otherwise, a good hotel to come back to.

  • Stayed: August 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank stellkatalina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (169)
Traveller rating
Traveller type
Time of year
Language
  • More languages

6 - 10 of 169 reviews

Reviewed 5 September 2017

Although there is no denying that this hotel looks old-fashioned, it is in a good location, the rooms are clean and tidy, they are a good size, and the showers in the rooms are nice and hot too.

The breakfast is very nice and there was a good variety of food and drinks.

Only downside was the fact that the rooms were quite cold and fairly noisy due to the hotel being on a main road.

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Mala K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2017

An aging hotel that has seen better days. Rooms are tired, but clean. Hot water is unpredictable. Street noise is very evident, so take ear plugs and an eyeshade. Breakfast buffet is included, but very limited. First time I've ever been offered chicken wings & French fries as the only main course offering for breakfast. Dinner service is slow & basic. Location is in the heart of the historic district, so you can walk to almost everything.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Service
Thank ccarney52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2017 via mobile

Have to run the shower for a few minutes to get the water warm and ask for a room at the back and off the main road as the traffic/stray barking dogs/blinking lights will drive you mad and lead to a severe lack of sleep. Beds and rooms are okay, staff are lovely and there's a pharmacy seconds away should you become unwell.

There probably aren't many better options in Cusco as 5 star hotels aren't really common here.

Stayed: May 2017, travelled with friends
Thank Raiden912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2017 via mobile

My wife and I stayed here before and after a tour along with a friend, so we got to see both a couples room and a single room. This hotel has several rooms that are entirely interior with no outside windows or ventilation, which is kind of strange. In one room the shower had a vent into the closet, of all things. One of our rooms had no hot water for the shower, which is apparently a common problem.
The breakfast is very basic, eggs are provided but not kept warm for example. The coffee is extraordinarily black, resisting any coloration by the addition of milk to a degree that it was entertaining to watch.
Service was reasonably friendly and prompt, and the location was convenient for walking to go sightseeing.

Stayed: April 2017, travelled as a couple
Thank Rex F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cusco hotels
10 km away
Fuente de Agua Hotel
Fuente de Agua Hotel
#95 of 172 in Cusco
69 reviews
0.5 km away
Hotel Mabey Cusco
Hotel Mabey Cusco
#84 of 172 in Cusco
239 reviews
0.2 km away
Antawasi Hotel
Antawasi Hotel
#77 of 172 in Cusco
211 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
Hotel Golden Inca
Hotel Golden Inca
#40 of 172 in Cusco
465 reviews
0.3 km away
Imperial Cusco Hotel
Imperial Cusco Hotel
#98 of 172 in Cusco
131 reviews
1.1 km away
Hotel Arqueologo Exclusive Selection
Show Prices
Show Prices
Show Prices

Been to El Puma Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about El Puma Hotel

Address: Av Garcilaso 806, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #85 of 172 Hotels in Cusco
Price Range: €43 - €65 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Puma Hotel 3*
Number of rooms: 46
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travel Republic (UK), Hotels.com, Booking.com and 5viajes2012 S.L. so you can book your El Puma Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing