Perhaps I have reached an age where I like to be delighted by the hotels I stay in. And perhaps I have had some great experiences in my travelling life, but the hotel Puma was really quite grim. The decor tired, and brown, the taps in the bathroom had a mind of their own and the water pressure would get stronger and weaker as you stood under the shower. The rooms were big, which was good, the windows were flimsy and the noise from the road really loud. Our second room, post Inca trail, was not noisy, but our window opened out into a central area which looked into other people's rooms. In our first room there was a window above our door that opened out into the corridor, and this let light pour into our room at night. I did ask the hotel to assist us and to cover this window. They did oblige, which was appreciated. Breakfast, was grubby, with bread rolls really rock hard, fruit that was out without cover for at least an hour. The final insult was that part of our group had money and valuables stolen from their safe, which although they accidentally left in their room after departing for the Inca trail, really should not have gone missing, given that the only people who should have been able to access the safe would have been the hotel staff.
Also - there was no heating in the rooms whatsoever. At least there were thick blankets in the room!
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