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All reviewsexcellent locationinca wallno liftchain of hotelsthe main squarefree wifivery pleasant stayno windowmachu picchusmall hotelplaza de armastop flooreggscoca tearecommend this hotelyogurttwo nights
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11 - 16 of 255 reviews
Reviewed 11 July 2018

Very attentive staff, including Marco! Great location for walking to most sites. The breakfast had jams from local fruits. We were able to use the dining room for an evening meeting with colleagues. There was a computer and printer for small needs. Everything was thought out and appropriate.

  • Stayed: May 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank medoraebersole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerSatisfa... C, Owner at Casa Andina Standard Cusco Catedral, responded to this reviewResponded 16 July 2018

Dear guest,

Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided.
We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.

Kind regards,
Evelin Chalco
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018 via mobile

A really convenient simple hotel to enable you to explore Cusco. Just around the corner from the main square. But the room sizes differ a lot. We stayed there on two occasions: first room was tiny with a window overlooking the internal stairwell, second time we had a huge room with Juliet balcony and nice view onto the street below.

Stayed: July 2018, travelled with friends
Thank marian b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerSatisfa... C, Owner at Casa Andina Standard Cusco Catedral, responded to this reviewResponded 16 July 2018

Dear guest,

Thank you for the time you took to share your experience.

We apologize for not getting to meet your expectations on our hotel as well as for any inconvenience you may have presented during your stay.

We are really taking into account your feedback as it will definitely help us to note those matters that may need more attention from our side.

We appreciate the opportunity you give us to improve and we sincerely hope you shall give us the chance to serve you once again at any of our hotels.

Kind regards,

Evelin Chalco
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2018

Eveliyn as the hotel manager was very helpful to walk ins on the busiest time of the year Inti Raymi. Manuel and Alexander were expert taxi fare haggler!!
Eveliyn small hiccup was the day room you booked Casa independica in Puno did not have our booking.. it led to a lot of confusion for the 3 hours we were there.Adiriana at Puno once she sorted us out was very helpful too.

Room Tip: It fitted what we wanted from it for a day.
Stayed: June 2018, travelled with friends
Review collected in partnership with this hotel
Thank swati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerSatisfa... C, Owner at Casa Andina Standard Cusco Catedral, responded to this reviewResponded 16 July 2018

Dear guest,

Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided.
We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.

Kind regards,
Evelin Chalco
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2018

Hotel is clean, and in a central location to the main plaza. I'm a sucker for natural light, and you will not get this here. The rooms all face an atrium (as far as I know) and sound travels very far. I could hear slamming of doors non-stop. If you are a light sleeper, you may want to search elsewhere. Staff was friendly and breakfast is mediocre.

Stayed: June 2018, travelled with friends
Review collected in partnership with this hotel
Thank dreed237
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerSatisfa... C, Owner at Casa Andina Standard Cusco Catedral, responded to this reviewResponded 28 June 2018

Dear guest,

Thank you for the time you took to share your experience.

We apologize for not getting to meet your expectations on our hotel as well as for any inconvenience you may have presented during your stay.

We are really taking into account your feedback as it will definitely help us to note those matters that may need more attention from our side.

We appreciate the opportunity you give us to improve and we sincerely hope you shall give us the chance to serve you once again at any of our hotels.

Kind regards,

Evelin Chalco
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2018

I honestly had the best time at this hotel! Let me start off with the staff that literally goes above and beyond to help you in anyway they can. From greeting us with smiles and tea to help with the altitude difference. To carrying our bags to the room. To keeping our room stocked and clean throughout our stay. They honestly treated us like family. We had the 3 bed room which was perfect with two showers and restrooms. The rooms are modern and updated with hot showers all day. The location of this hotel is amazing literally around the corner from Plaza De Armas. I wouldn’t want to stay anywhere else in Cusco. From beginning to stay casa andina made me feel su casa es mi casa.

Room Tip: Enjoy the rain shower heads!
Stayed: June 2018, travelled with friends
Review collected in partnership with this hotel
1  Thank alexxbee310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerSatisfa... C, Owner at Casa Andina Standard Cusco Catedral, responded to this reviewResponded 28 June 2018

Dear guest,

Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided.
We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.

Kind regards,

Evelin Chalco
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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