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Reviewed 29 November 2014 via mobile

The stay at this lodge includes breakfast. Its good, they always have warm tea de coca handy. They have wireless internet. Connection is not that great in all the rooms. The location of the hotel is very central and they provide safe lockers for luggage.

  • Stayed: November 2014
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Thank Dianaazp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2014

The staff were accommodating & friendly and most tolerant of our lack of the Spanish language. We found the rooms to be large, clean with hot water, flushing toilets and fresh towels every day. Yes the rooms were a little dark and cold but so are most rooms at this price and type of accommodation. We were snug in bed with plenty of blankets. Our room rate included breakfast which consisted of fresh coffee and juice, yoghurt and puffed rice cereal, bread, butter, jam and a fried or scrambled egg. We were also served olives, long life milk for tea and coffee and an abundant of smiles. We had 5 in our group and could hang out together either in the sunny courtyard or on the lounge chairs in the closed balcony. The premises were a bit faded and in need of TLC of which it appeared restorative work was in progress. Perfectly located near the Plaza de Armas (Central Plaza) we had all facilities very close - banks, money changers, restaurants, tour operators, mini marts, laundries, souvenir shops, everything was an easy walk and no steep roads or steps to negotiate! We paid Aus$17 per night for a triple share room, very good value!!

  • Stayed: July 2014, travelled with family
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1  Thank Shelley L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2013

Been at this hotel with my family on a trip to Peru... Staff was very friendly and willing ro help at all times. We only had some issues trying to take a shower and the rooms were a bit cold but nothing else to worry about...

  • Stayed: October 2012
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Thank Danielotta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2013


We arrived to Cusco from Lima 2 days before our adventure to Machu Picchu. Right when we landed and gathered our belongings, we walked out towards the exit. We were awfully tired due to lack of sleep so we opted to check out the travel agencies that were trying to fill up their hostels. After talking to several different agents, we realized that majority of the hostels ranged from $20-$35 per night depending on the distance from the main plaza (Plaza de Armas) and amenities. My best friend was suffering from a cold so we chose Casa Grande since it's right around the corner from Plaza de Armas. Plus, we were told that they have heaters available for an extra 10 soles a day. This was enticing since we weren't expecting the cold weather in Cusco.

A taxi driver took us to Casa Grande. The location was indeed very convenient to the main plaza. There were also many restaurants and markets around us as well. We were escorted to our room and immediately realized that the pictures we saw in the brochure did not look like anything we were promised. Instead of nice luxurious beds and a beautiful bathroom, we got a dark, cold, no ventilation, no window, and no lock room. Imagine renting out a jail cell and that was pretty much our room. We were also promised hot water for showering but we only got luke warm water for a few seconds and then it went to glacier cold water. My friend felt so ill that she ended up not taking a shower because she didn't want to get more sick.

On a brighter note, the hospitality here is above average. During the day time, there was always a person at the front desk that spoke English. During the night shifts, there were usually people scheduled that can't speak a single word of English. For the most part, we weren't disappointed with the hospitality here until we got back from our 4 day hike to Machu Picchu. We came back to this hostel at 10:30 pm hoping to take a nice hot shower since we haven't showered during this hike to MP. We got blistering cold water to shower with instead. The water was so cold that it gave me a brain freeze and a headache after showering. My sick friend ended up calling the front desk to see if they can fix the water. Again, the person doesn't speak any English so it was difficult for us to complain in a manner that he can understand. He ended up not being able to fix it so he let my friend take a shower in another room. She mentioned that the water started off warm but got extremely cold after a few minutes. Because of this situation, we were hoping that they would give us a late check out the next day since we spent so much time trying to solve the cold water problem which resulted in less sleep! All we wanted was a warm shower and a nice bed after this gnarly hike to MP and we didn't get any. The next day we called the front desk for a late check out. Their check out time is 9:30 am. If you check out later, they'll charge you for an additional night. We told the front desk person our situation from the night prior and he only gave us an extra half an hour! We were so livid! The front desk person said the manager of the hostel set strict check out times so he tried the best he could. Whether he was lying or not, we got out just in time.

So in summary, don't trust the pictures on their brochures or even their website. They have prices listed on the wall behind the front desk that were beyond inflated. We were able to get a rate equal to $30 per night for 2 people. This was the same rate promised at the airport so try to get a discount if you can. Overall, I would give this place 0.5 stars but since I can't give half stars, I'll give a full one just because the hospitality there made up for the room.

Oh btw, we walked around the area to check prices for hostels as well. They were either about the same price as Casa Grande or more so we stuck with Casa Grande instead. Hope you guys have a more pleasant stay than we did. If we didn't have a brochure and set expectations of this place, it would have been just another average hostel. Nothing more and nothing less.

  • Stayed: June 2013
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Thank annatnguyen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2013 via mobile

Freezing shower! Holy cow I have never been so cold. Waking up to a blaring tv for breakfast was annoying. Our room was right by the. Breakfast area which was the worst. They were nice and accommodating but I was cold my entire stay. Three nights with three loud mornings. Not very restful. Semi-cheap

  • Stayed: July 2013
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Thank Smellen8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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