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All reviews great location the main square hot water decent hotel recommend this hotel room was large free breakfast free coca tea stayed here for nights wifi heater tile
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Reviewed 3 April 2015

This has been a very pleasant hotel to stay at from the start till the end.

On our arrival, we were offered Coca tea and then shown to our rooms. All the staff were very friendly, with the majority speaking English. They helped us to contact travel agencies and other businesses. They also provided advice on tourists attractions and pricing for each. Two tea stations available so you can help yourself anytime. Breakfast was a pleasant surprise, where you are asked if you want eggs or pancakes as you walk into the dinning area, they then proceed to make it fresh for you. They have other things available like fresh fruit, cereal and jam. A special shout out to Frederick and Diane for all their help.

Our room was quite large, there was a queen bed, a double and a single. However beds came and left during our stay, we have a feeling our room was used as bed storage! It was a newly renovated room, and there were renovations happening next to our room (which was unfortunate with the loud sounds, but it's just bad timing on our behalf). It was very clean, wifi was strong, tv was modern, bathroom was equipped with amenities. However, you have to wait approximately two minutes for the hot water to come out.

  • Stayed: March 2015, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank lilxmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2015

I have just returned from Cusco 2 days ago, FYI.You cannot beat the location of this hotel. It is right on the Plaza De Armas in Cusco. Lots of restaurants and things to see. The hotel though... Very depressing. This place has a lot of potential but just misses the mark. My room was so dank, dark, and musty that I was forced to get out every day just to be away from it. This was definitely a case of me getting what I paid for. The one window I had in my room was on the first floor facing a courtyard so the panes where frosted and hardly let in any light. I had to turn on lamps in the day time just to have proper light. The room constantly smelled moldy. After having traveled about 17 hours to get there and wanting to desperately take a shower upon arrival, I discovered no towels or soap in my room and did not receive any for about 5 hours. I was housed in an area of the hotel that was being renovated so there was the constant sound of drilling, hammering, and sawing. This started early morning and went until the early eve. The room had no place to hang any clothing or store anything. We are talking about very basic accommodations. The hotel lobby is very refreshing and makes you think the rooms would be just as charming but NOPE! When I first stepped inside my room I was literally depressed but I figured I should just make the best of it. Every morning I would find little black bugs in my bathroom sink, some still alive. The last straw was when I went to climb into bed my last night there and saw a bug (which closely resembled a bed bug) crawling across one of the pillows. I lost it! I immediately called my airline and arranged an early flight back home. Now there is the worry of whether or not my luggage was compromised. Everything had to be bagged and sealed. The location of this place is perfect but the hotel needs a lot of work. Please do note that the hotel staff here was GREAT! and very friendly and attentive.

  • Stayed: March 2015, travelled solo
    • Location
    • Rooms
    • Service
1  Thank Showgurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2015

Okay, if you're looking for luxury then keep going. But, if you are looking for adequate lodging at a very reasonable price and a FABULOUS location right on the plaza then look no further!
The customer service is good and the breakfast above average. It also feels very authentically Cusco, as it is built along a Pre-Incan wall.

  • Stayed: February 2015, travelled with family
    • Location
    • Cleanliness
    • Service
Thank SaundraM456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2015

Cute little hotel in the heart of the city. We came here to acclimate before hiking Machu Picchu. We booked a 3 person room with a private bathroom. It was perfect and incredibly affordable. Wifi was relatively strong in our room and we had no problems connecting to it in the common areas. The hotel provides plenty of coca tea to help you acclimate and the breakfast spread is top-knotch. The hotel also picked us up from the hotel FREE of charge. If I ever go back to Cusco, I will stay at this hotel.

My only complaint was that our room could get pretty cold, despite having a space heater. Bring warm pajamas!

  • Stayed: August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Laura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2015

Great Location, just at Plaza de Armas at Cusco. Starbucks at the Hotel Lobby.
Walking distance to old town cusco.
The cost/benefit is amazing.
Good shower, nice staff, and fare breakfast.
It can be a little noise sometimes at night, because it is located at the heart of old cusco, but it's not a problem.

  • Stayed: November 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank FabianEmanuel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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