We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (209)
Filter reviews
209 results
Traveller rating
104
57
27
13
8
Traveller type
Time of year
LanguageAll languages
More languages
104
57
27
13
8
Show reviews that mention
All reviews machu picchu the san pedro market comfy bed tour operator sacred valley hostel courtyard
Filter
Updating list...
37 - 42 of 209 reviews
Reviewed 12 October 2013

The staff are exceptional and will do anything to assist. The rooms are comfortable and the breakfast is a nice touch. The common area is very friendly...... but Travel organised by the hostel is VERY overpriced.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BoxcarSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlon Edwin S, Owner at Marlon's House Cusco-Peru, responded to this reviewResponded 7 March 2015

Dear Customer.

Honestly we always try to organize as it's has to be but sometime you know at the same time we work with other staff too that some time are a bit dificult even when we takl about that part. Marlon's House Accept your contribution but for sure now we have a better service ..We just learned from all this mistakes.

Thank you so much for your visit to Perú and tahnk you for choose Marlon's House Cusco. at the same time we also appreciatte your contribution about our property.

God Bless you!!

Kind Regards.

Atte.

Marlon's House Cusco

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2013

The patio is nice, the room have hot shower (Yay ! ), even if you can easily heard the persons speaking in the corridors which between the late-go-to-sleep and the people waking up early can be difficult, the accomodation and breakfast are okay.

However, My friend and I do not advise you to take excusions from him. Everything went wrong : late departures, twice much people in the group as agreed, not a minibus but a huge car... We paid extra money to have a really good guide, which was clearly not the case (we could hardly understand him...) and the informations given were clearly not a deep knowledge. So we had to listen other guides during our excursions. As alsways, they make you visit "traditional made by hand scarf manufacturer" that you can find all around the world. We booked a private taxi because we were short on time and finished in a collectivo, which almost made us miss our train to the MP. And we booked with him a guide for the macchu pichu which came 45 minutes late and, didn't speak a word of english.

So yes for the room, the location, no for anything else.

Room Tip: La chambre pour deux en haut est la meilleure. La chambre en bas de trois lits n'a pas de douche chaude.
  • Stayed: August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank laure b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlon Edwin S, Manager at Marlon's House Cusco-Peru, responded to this reviewResponded 7 March 2015

Dear Customer.

Thank you so much for your visit to Marlon's House Cusco. Sure we are very sad for that bad part of the travel Service ..But of Course we have to improve all this bad organization and anyway we accept your right comment but for sure NOW WE HAVE BETTER SERVICE.

Thank you so much for visit Perú and we hope you had also some nice experience.All the best for you.

Kind Regards.

Atte.

Marlon's House Cusco.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2013

Stayed with my 10yo daughter.
Good location, within 10 minutes of Cusco centre.
The hostel had a good mix of rooms, we stayed in a 4 and a 6 bed dorm, and had the 4 to ourself with private bathroom - luxury!
Breakfast was the best we had during our 3 month SA trip.
Staff were exceptionally helpful.
Courtyard area could have done with being a bit bigger, but was still a good place to chat with other travellers. Warm showers, not hot, but better than being cold!
Overall, no complaints.

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank planetwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlon Edwin S, Manager at Marlon's House Cusco-Peru, responded to this reviewResponded 7 March 2015

Dear Client.

Thank you so much for your visit to Perú,to Cusco city and specially to Marlon's House Cusco.

Marlon's House Cusco really appreciatte your contribution about our place. We hope you took too some good memories about our Country.

God Bless U !!!

Kind Regards.

Atte.

Marlon's House Cusco

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2013

We stayed in the dorm with 4 friends.
Nice clean beds. Although dorm for 6 people can be small with 6 backpacks.
Nice staff, good breakfast but be on time for the breakfast they don't really refill it. So if you want to enjoy it get up early.
Only one toilet and one shower, toilet is near the sitting area which can be sometimes annoying.
Location good 5minutes from the center by foot.
I would recommend it.

  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Maarten W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlon Edwin S, Manager at Marlon's House Cusco-Peru, responded to this reviewResponded 7 March 2015

Dear Customer.

Marlon's House Cusco is very grateful for your visit to Peru and especially thank you for choosing our hostel.

We hope you have some good memories of Peru and especially in Cusco. We are grateful for your comment about our hostel.

Best Regards.

Atte.

Marlon's House Cusco

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2013 via mobile

We booked Marlon's on recommendation of friends.

We arrived at 2am and were glad to be let in the building but arrived to no record of our booking, even though I had confirmation from Hostel Bookers. The notebook style booking record clearly doesn't work as the guy had no idea if there was room or not so ended up turning all the lights on and knocking on everyone's doors to see if rooms were occupied.

Eventually, after wandering around and waking people up several times, he worked out there was only space in the dorm, so we took the double in there and he assured us the following night there was a double room with private bathroom (as we'd originally wanted).

The bed in the dorm was beyond uncomfortable with springs stuck in your back and as soon as people start getting up for breakfast, you wake up too. There is also not actually enough room for the bags which would accompany the six guests which would be squashed in the room were in full.

There is only one shower/toilet which is a pain and it's right by breakfast. The room is also cold so you do need to wrap up.

Pre breakfast we were informed that despite what we were told on arrival, there was no space that coming night. They kindly moved us to another hostel Sumayaq, which was a few doors down and as the other hostel didn't offer breakfast (they do now), they gave us breakfast at Marlon's each day.

In fairness, we had only booked the room the afternoon before we were due to arrive and I know sometimes it's not enough time for hostels to process the booking. But unfortunately while at breakfast we met three other people who had booked rooms in person before heading out on treks, only to return and the room they booked not be available, and have been put in the dorm.

The breakfast is very good, and the staff are really lovely which are definite pluses. It is also a very well located hostel and is probably great when quiet. They just don't seem to be able to manage bookings if they are busy.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank TravellerS1703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews