The staff are exceptional and will do anything to assist. The rooms are comfortable and the breakfast is a nice touch. The common area is very friendly...... but Travel organised by the hostel is VERY overpriced.More
- Free Wifi
- Breakfast included
The staff are exceptional and will do anything to assist. The rooms are comfortable and the breakfast is a nice touch. The common area is very friendly...... but Travel organised by the hostel is VERY overpriced.MoreShow less
Honestly we always try to organize as it's has to be but sometime you know at the same time we work with other staff too that some time are a bit dificult even when we takl about that part. Marlon's House Accept your contribution but for sure now we have a better service ..We just learned from all this mistakes.
Thank you so much for your visit to Perú and tahnk you for choose Marlon's House Cusco. at the same time we also appreciatte your contribution about our property.
God Bless you!!
Marlon's House Cusco
The patio is nice, the room have hot shower (Yay ! ), even if you can easily heard the persons speaking in the corridors which between the late-go-to-sleep and the people waking up early can be difficult, the accomodation and breakfast are okay.
However, My friend and I do not advise you to take excusions from him. Everything went wrong : late departures, twice much people in the group as agreed, not a minibus but a huge car... We paid extra money to have a really good guide, which was clearly not the case (we could hardly understand him...) and the informations given were clearly not a deep knowledge. So we had to listen other guides during our excursions. As alsways, they make you visit "traditional made by hand scarf manufacturer" that you can find all around the world. We booked a private taxi because we were short on time and finished in a collectivo, which almost made us miss our train to the MP. And we booked with him a guide for the macchu pichu which came 45 minutes late and, didn't speak a word of english.
So yes for the room, the location, no for anything else.
Thank you so much for your visit to Marlon's House Cusco. Sure we are very sad for that bad part of the travel Service ..But of Course we have to improve all this bad organization and anyway we accept your right comment but for sure NOW WE HAVE BETTER SERVICE.
Thank you so much for visit Perú and we hope you had also some nice experience.All the best for you.
Marlon's House Cusco.
Stayed with my 10yo daughter.
Good location, within 10 minutes of Cusco centre.
The hostel had a good mix of rooms, we stayed in a 4 and a 6 bed dorm, and had the 4 to ourself with private bathroom - luxury!
Breakfast was the best we had during our 3 month SA trip.
Staff were exceptionally helpful.
Courtyard area could have done with being a bit bigger, but was still a good place to chat with other travellers. Warm showers, not hot, but better than being cold!
Overall, no complaints.
Thank you so much for your visit to Perú,to Cusco city and specially to Marlon's House Cusco.
Marlon's House Cusco really appreciatte your contribution about our place. We hope you took too some good memories about our Country.
God Bless U !!!
Marlon's House Cusco
We stayed in the dorm with 4 friends.
Nice clean beds. Although dorm for 6 people can be small with 6 backpacks.
Nice staff, good breakfast but be on time for the breakfast they don't really refill it. So if you want to enjoy it get up early.
Only one toilet and one shower, toilet is near the sitting area which can be sometimes annoying.
Location good 5minutes from the center by foot.
I would recommend it.
Marlon's House Cusco is very grateful for your visit to Peru and especially thank you for choosing our hostel.
We hope you have some good memories of Peru and especially in Cusco. We are grateful for your comment about our hostel.
Marlon's House Cusco
We booked Marlon's on recommendation of friends.
We arrived at 2am and were glad to be let in the building but arrived to no record of our booking, even though I had confirmation from Hostel Bookers. The notebook style booking record clearly doesn't work as the guy had no idea if there was room or not so ended up turning all the lights on and knocking on everyone's doors to see if rooms were occupied.
Eventually, after wandering around and waking people up several times, he worked out there was only space in the dorm, so we took the double in there and he assured us the following night there was a double room with private bathroom (as we'd originally wanted).
The bed in the dorm was beyond uncomfortable with springs stuck in your back and as soon as people start getting up for breakfast, you wake up too. There is also not actually enough room for the bags which would accompany the six guests which would be squashed in the room were in full.
There is only one shower/toilet which is a pain and it's right by breakfast. The room is also cold so you do need to wrap up.
Pre breakfast we were informed that despite what we were told on arrival, there was no space that coming night. They kindly moved us to another hostel Sumayaq, which was a few doors down and as the other hostel didn't offer breakfast (they do now), they gave us breakfast at Marlon's each day.
In fairness, we had only booked the room the afternoon before we were due to arrive and I know sometimes it's not enough time for hostels to process the booking. But unfortunately while at breakfast we met three other people who had booked rooms in person before heading out on treks, only to return and the room they booked not be available, and have been put in the dorm.
The breakfast is very good, and the staff are really lovely which are definite pluses. It is also a very well located hostel and is probably great when quiet. They just don't seem to be able to manage bookings if they are busy.
Overall impression ok. I'm a bit disappointed that I couldn't give it a better review. First off, if you went to the website and saw the stay longer for 2 days you get a reduced rate deal....they don't honor it. Why I don't know since it's on the website. They said they couldn't do it since the owner wasn't there. Isn't that what telephones are for? The discounted price was one of the reasons why I stayed here. Very disappointed. The people are nice that work here, but at night the young guy working played the music very loud and talked very loud...past 10. People were sleeping. And smoking inside? Not cool. The shower is nice, although there is only one for the dorm rooms. And one toilet with no handsoap at the sink to wash your hands. Gross. Not too bad, but I'm sure when it's busy it sucks. The building is cold in the mornings, so wear layers. The beds are a bit outdated with a few broken springs, but I got used to it and have had good nights sleep. Besides the snoring people....if you know your a snorer, get your own room. The breakfast tho makes up for everything. Bread, butter, jam, eggs cooked how you like, fruit and vegetables. granola with yogurt, coffee, tea. Very yummy. Oh...a recycling bin here would be awesome! Empty plastic bottles all over. Basically if they kept their word (per the website) about a discounted price, and made a few changes I would have given a better review. I felt a bit screwed tho. Oh well. I would recommend it tho just for the breakfast and location!