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All reviews master suite pisco sour lesson complimentary pisco sours royal suite machu picchu modern design steam room beautiful hotel rooms are huge nice balcony every evening coca tea overlooking the courtyard colonial architecture the main square rooms face breakfast buffet
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Reviewed 6 July 2018

We stayed at Casa Cartagena for two nights on a recent trip to Cusco and Machu Picchu, the night of our arrival and the night before our departure. Our room was comfortable and quiet, and the shower was absolutely delightful and refreshing after a long day of travel. The breakfast buffet on the first day was fabulous. Our time of departure on the last day was 4 AM, but the staff got up early to send us off with a nice breakfast. The amenities at the hotel were nice, the location close to the main square was excellent, and the staff was exceptional. The attention to detail and the personal service couldn't have been better.

Room Tip: Numero Uno on the courtyard was delightful.
  • Stayed: June 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Bob G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this reviewResponded 10 July 2018

Dear Guest :

Thanks for your preference, we really aprecciated your comments about your stay in our place .

It's gratifying to know that you loved our impeccable colonial suites and noticed our professionalism and friendliness ,all Casa Cartagena members are taking care of your requirements, It's marvelous to know that you enjoyed our delicious Buffet breakfast ,
also remenber our masive suites giving you an unforgettable experience.

On behalf to all Casa Cartagena`s staff and my self ,We hope to see you one more time the future.

Warm Regards.
Julio Cesar Izquierdo Astete
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2018 via mobile

The MOST wonderful staff ever kevin, margert, Fernando and alexa. The room was stunning and bathroom was excellent. little extras were done for us as was honeymoon. The breakfast was extensive with peruvian and international options. pisco sour class was fun and nicest pisco sour we had in Peru. Pure luxury.

Stayed: June 2018, travelled as a couple
Thank Caoimhe N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this reviewResponded 5 July 2018

Dear Guest :

Thanks for your preference, we really aprecciated your comments about your stay in our place .

It's gratifying to know that you loved our impeccable colonial suites and noticed our professionalism and friendliness ,all Casa Cartagena members are taking care of your requirements, It's marvelous to know that you enjoyed your stay giving you an unforgettable experience.

On behalf to all Casa Cartagena`s staff and my self ,We hope to see you one more time the future.

Warm Regards.
Julio Cesar Izquierdo Astete
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2018 via mobile

Traveled the world but never stayed near such perfection. Check in kevin- breakfast margert- at the bar Fernando and house keeping alexa. What a team love to have them on board. Location near perfect, rooms and bathroom excellent, wifi excellent, breakfast top class and then to down the evening with great pisco sour. Going to make Casa Andina properties as my preferred hotels in Peru. Save

Stayed: July 2018, travelled with family
Thank trackeritrack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this reviewResponded 2 July 2018

Dear Guest :

Thank you very much for share you comments with Trip Advisor community.

We fell really glad to know that you spend a wonderful time in Casa Cartagena , Its great to know that you definetely enjoyed our outstanding & helpful service ,great food at restaurant ,lovely beautiful suites in our colonial building.

Also its great to know that you noticed our incredible attention for all of our guest
On behalf to all Casa Cartagena`s staff thank you very much also is great to see that you cannot say enough good things about our place , we hope to have your visit again in the future .
Kind Regards
Julio Cesar Izquierdo Astete
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2018

We spent 4 nights in total at the Casa Cartagena. 3 nights before our Inka Trail and 1 night post Inka Trail.
PROS: Amazing quiet courtyard hidden off the main square. Very comfortable firm beds. Excellent hot showers and good blow dryer for hair styling. Staff amazing. They go above and beyond your expectations. Restaurant food delicious and very reasonably priced. Free Pisco Sours each day a bit wasted on us pre Inka Trail, but we enjoyed post Inka Trail. Maid turn down service superb and extra towels always at hand.
CONs: I can't think of anything other than during the month of June there are parades/parties on in the main square almost every night. Bring a pair of ear plugs with you in case noise travels over the walls into this exclusive little hotel.

Room Tip: We were in room #1 (ground floor) and had lovely quiet evenings.
  • Stayed: June 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank ADK_Dreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this reviewResponded 27 June 2018

Dear Guest :

Thanks for your preference, we really aprecciated your comments about your stay in our place .

It's gratifying to know that you loved our impeccable colonial suites and noticed and take note of the parades that we have for those months ,all Casa Cartagena members are taking care of your requirements.

It's marvelous to know that you enjoyed our delicious Buffet breakfast ,and Pisco lessons also remenber our delightful suites giving you an unforgettable experience.

On behalf to all Casa Cartagena`s staff and my self ,We hope to see you one more time the future.

Warm Regards.
Julio Cesar Izquierdo Astete
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2018

We stayed here during our honeymoon in June 2018. We were blown away by the amazing service, including the cleaning staff, restaurant, front desk, and spa. Everyone went the extra mile to make sure we were having a good experience. The location is perfect - a short walk to all the action, but on a quiet road. It was our favorite hotel during our honeymoon (we stayed in four total). Thank you Casa Cartagena!

  • Stayed: June 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Amy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this reviewResponded 23 June 2018

Dear Guest:

Thank you so much for such a good comment, and actually our goal is to make you feel very speciall while you are staying with us.,Each of us give our best to make you enjoy your stay with us, every comment you made for us is very important, it makes us better every day and give the best service.
Once again, thank you for make us part of you experience.
We hope to see you soon.

Kind Regard
Julio Cesar Izquierdo Astete
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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