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All reviews great location business center chain of hotels colca canyon street facing room great breakfast buffet street noise central location the main square good size overnight trip comfortable hotel no window breakfast staff two blocks juice excellent stay
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Reviewed 20 October 2018

We stayed 2 nights on two separate occasions. Hotel staff friendly and attentive. Excellent breakfast buffet. Perfect City location. Our room was spacious, and clean. Pretty bathroom with many amenities. Terra Viva certainly knows how to treat guests.
I will visit again.

Room tip: Ask for a suite instead of a regular room.
Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Jeannette R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TierraViva02, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this reviewResponded 4 weeks ago

Dear Jeannette R,

We are smiling after reading your nice comment!

At Tierra Viva we love to work and to take care of our guests and that is why we are genuinely happy and we provide service since our happiness.

Hope to see you again!

Kind regards,

Carolina Saenz
Guest Relations
Tierra Viva Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2018 via mobile

We stayed in a number of Tierra Viva hotels while in Peru’s and they were all great. The Arequipa location was terrific! I don’t know where else you could stay for the money. Plus the staff at this location were all exceptional. The breakfast was great. We had to leave our luggage for a 2 day trek and there was no issue . And they picked us up at the airport for no charge. I don’t know what else we could have asked for at the price. And did I mention free wifi. This chain of hotels proved to be exceptional to me. Everything was very clean, the staff were always helpful, the breakfast was great... I would highly recommend this chain.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank 447stephenief
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TierraViva02, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this reviewResponded 4 weeks ago

Dear Stephenie F,

What a glowing review! Thank you so much for your wonderful comment and for praising our chain of hotels Tierra Viva.

We hope to welcome as our guest again soon!

All the best,

Carolina Saenz
Guest Relations
Tierra Viva Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2018 via mobile

Handily placed for seeing the city centre. Excellent breakfast and a roof terrace with great views of the mountains. Attentive and courteous staff. Corridors have interesting photos of Arequipa in the past.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank georgeupstairs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TierraViva02, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this reviewResponded 4 weeks ago

Dear georgeupstairs,

We would like to thank you for taking time to share your experience at Tierra Viva Arequipa Plaza with other travelers.

Hope to welcome as our guest again soon.

Best regards,

Carolina Saenz
Guest Relations
Tierra Viva Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2018

Great hotel. We were there on our honeymoon and when we arrived they upgrade to a bigger room. We also stayed a second time after our visit to the Colca Valley, and they kept us in the same big room for our second stay. We had to leave early in the morning after our first night so they packed us breakfast of some fruit, a juice box, and a sandwich and allowed us to eat breakfast for free the first morning we arrived. All around great hotel, located close to the main square and walking distance from al the main areas to go and visit.

Date of stay: September 2018
Thank mandalstephanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TierraViva02, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this reviewResponded 4 weeks ago

Dear mandalstephanie,

Thank you so much for your excellent review about Tierra Viva Arequipa Plaza and for considering us a "great hotel".

Once again, thank you, and we hope to have the opportunity of serving you again in the near future.

Kind regards,

Carolina Saenz
Guest Relations
Tierra Viva Hotels

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Reviewed 21 September 2018

I would definitely stay here again! Just a 5 minute walk to the Plaza de Armas. Very clean and a great value. Flor who works at the front desk is awesome and Luis was also very helpful. Thank you!! They arranged a two different cab rides to the airport for me as well. Really nice breakfast as well and I got a great dinner with their room service as well. I made the mistake of way overpaying for another hotel that was right on the Plaza. Bad mistake. Stay here for sure. This was about the cleanest hotel I have ever stayed in. Very safe and everyone was really great. I do not speak much Spanish so I really appreciate how good their English is!

Date of stay: September 2018
  • Trip type: Travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Experience815908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TierraViva02, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this reviewResponded 27 September 2018

Dear Experience815908,

Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Arequipa Plaza. Comments like yours are very motivating and encourage us to continue our mission to help our guests to enjoy the destination they visit.

We hope to have you again at Tierra Viva very soon!

Kind regards,

Carolina Saenz
Guest Relations
Tierra Viva Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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