Totally agree with a previous review ' Bad design, no sleep'. The design is not that bad. It is basic, and luckily no kitsch. And yes, we partly booked because it looked so nice.
The last room available was the one with the shared bathroom. No problem with that. But what they did not tell you, is that the room is 'exposed' to basically all the noises of the hotel. The doorbell , the reception, the cracking wooden staircase, two sides of the room 'connect' with the corridor. Inside the room, a double bed, no way to hang your clothes, no desk, no chair.. What else could be missing here?
I also asked for a gluten free breakfast. the question went completely ignored.
Yes, we were allowed to check in early upon our arrival by night bus from Quito. But this fact confused them to the extent they got the dates wrong. And had I not objected to the basic and non existing GF breakfast, I would have been charged 2 extra breakfasts too.
There is plenty of staff, but only one at the time and communication between them seems to be poor. The lady of the house showed her face only 1. She might benefit from being more present.
On a positive note, I like the location, and ys, they seem to get a lot of business from the nearby university. So their future is secure.More
- Free Wifi
- Breakfast included