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All reviews british embassy nice courtyard intrepid tour grassy courtyard old town galapagos trip rooms vary in size plaza foch national museum quiet street hotel is clean within walking distance hotel is excellent ten minute walk hot water decent breakfast small hotel
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Reviewed 18 February 2018

Nice cozy hotel. Staff are beyond courteous and efficient. The breakfast is good and homemade. Actually you are served as you choose what you feel like eating. It is set on a building that used to be am Embassy, Really enjoyed my stay there.

Stayed: September 2017
Thank Carla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miriam25, Manager at Hotel La Cartuja, responded to this reviewResponded 24 February 2018

Dear guess,
We are happy to hear that you had a great stay with us, I hope to see you in the near future, you know where we are

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2018

a nice little hotel with very good breakfast near the foch plaza where you find many places to relax with friendly people in the reception area help you in everything one thing I do not like when my roommate asked the cleaning person I helped her with the laundry service she answered very rudely that if she would help later we spoke a little Spanish,

Stayed: December 2017
Thank kate72402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miriam25, Manager at Hotel La Cartuja, responded to this reviewResponded 9 February 2018

Dear guest,
Thank you for your comments, we really appreciate this, we are always looking to improve our services and we use this feedback to do it.
We have investigated our 2 waitresses and looks like there was a miscommunication, unfortunately, they do not speak English and we will be more carfully about this

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Reviewed 5 February 2018

a colonial hotel with a good breakfast the people in reception friendly and attentive, I travel with Intrepid when arriving at the hotel was treated a very nice indigine person who works and very friendly, but I found with problems in the room dirty sheets we did not have towels the person who cleans the rooms is tired or always alienated

Stayed: January 2018
Thank megaduff22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miriam25, Manager at Hotel La Cartuja, responded to this reviewResponded 9 February 2018

Dear guest
I'm sorry to hear about your experience in our hotel, we are taking actions to avoid similar situations with other clients, this is the first time we have this situation.

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Reviewed 4 February 2018

I stayed here for 4 nights in October. Staff were very kind, efficient, and helpful. I needed to schedule some crazy early wake up calls and they were very accommodating and delivered the call on time. My room was quiet, the bed was comfortable, the shower had great water pressure and hot water. I found the entire property to be very clean and it's in a great little area, close to the university, tourist markets, and La Mariscal.

  • Stayed: October 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank themusicalwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miriam25, Manager at Hotel La Cartuja, responded to this reviewResponded 9 February 2018

We are so proud to have this comments, we love to serve our clients, we make all our offers to make sure they feel like at home, hope to see you agin in the future

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Reviewed 25 January 2018 via mobile

This is a charming hotel a short cab ride from the old town and walking distance to a lively bar/cafe/restaurant district. It is a middle aged hotel in a quiet street and has around a dozen rooms. Breakfast is very good with eggs, toast, fruit, fruit juice and coffee/teas. There is a quiet inner courtyard which is good for lounging around. It is one of the hotels used by Intrepid and so it price and standard flows from this.

The rooms vary from spacious to small. Either get a courtyard room (small] or one of the larger upstairs rooms. Rooms are neat and tidy with TV (mostly Spanish programs) and good lighting. On the downside, there is no heating but plenty of blankets and the rooms off the lobby are noisy as you hear all the traffic through to reception day and night. The staff are very helpful and do all they can to make your staff as enjoyable as possible. They speak enough english to be confident that you are understood. It is great value for money.

Stayed: January 2018, travelled with family
Thank Greg T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miriam25, Manager at Hotel La Cartuja, responded to this reviewResponded 9 February 2018

Hola Greg,
We appreciate your time to write a feedback to us, we use this to improve our services for other clients, when it is cold we bought some heatings for the biggest rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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