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12 - 17 of 145 reviews
Reviewed 4 January 2015

This is a 1940's elegant mansion which is now a family owned guest house located in the Mariscal and only a short walk from the restaurants at Plaza Foch, the native market, the elegant shops on Juan Leon Mera, El Ejido Park and Mueso Banco Central. Each room is unique and all of the furnishings and decorations are old Quito. There is a second floor sun porch/ sitting area with a view of Pichincha and multiple sitting room areas including one with a working fireplace. Breakfast is included with eggs, fresh tropical fruits and fruit juices and toast with tropical marmalade- a typical Quito breakfast. Claudio, the second generation of his family to own Los Alpes, has excellent English and is a font of practical and tourist information. He has arranged transportation for us,suggested restaurants and day trips, etc. All of the staff are friendly and eager to please. The front desk is staffed 24 hours which is very nice. There is a well run and inexpensive laundry down the street. This is a neighborhood where it is always easy to find a taxi and it is centrally located so taxi fares are inexpensive to most locations. At $65 for a double this hotel is a great bargain. On our recent family vacation our children and grandchildren (9, 11, and 13 years) felt as if they were at home - free to go in and out. We have been coming to Quito for 25 years and this our favorite place to stay.

Stayed: January 2015, travelled with family
1  Thank RJBKY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2014 via mobile

2 males,  mid-twenties,  for 3 nights leading up to new years. Experience was good, but not great. The owners and staff appear to be honest and decent people. But the bottom line is that they work in a service industry, and the proper assessment of their service is therefore economic.

The question you need to ask before staying at any hotel is, 'how much is the service for which I'm paying worth?' I'll clarify from the outset that I think USD $65 is too much for this hostal.

What you get: a private room with a lock, a bathroom, and an antiquated television; breakfast consisting of 4 pieces toast, a plate of eggs, juice, and coffee; helpful staff if you approach them; and room service.

What I liked about this hostal is that I felt comfortable leaving my valuables in our room while we traveled. It was a comfortable home, and the staff was friendly.

However, the location, while in Mariscal, is not ideal. You need to walk about 20 minutes to get to the area with restaurants/bars. You will need to direct taxi drivers to the hostal. Also, for $65, you get very little in the way of amenities. The room itself is comfortable but a tad shabby, the shower was very weak and had little hot water, and you can very clearly hear other guests through the walls. The internet is also very poor upstairs.

I would stay here again, but only if the price were cut in half. It seems to me that the hostal itself has very little overhead. I could entertain paying more for a hotel, like the Hilton, where you can more clearly see what your money goes toward. Not to mention the security that comes with an established chain. You pay more with the expectation that if you are injured, Hilton can cover your losses. At this hostal, there is no such expectation. So I see very little reason why the price is so high compared to other similarly situated hostals.

My advice is to look elsewhere first.

Stayed: December 2014, travelled with friends
2  Thank Oliver N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2014

A great base close to the tram line, places to eat, and an artisan market. Rooms are very spacious. The rooms in the back courtyard are the best and quietest. We really appreciated how accommodating they were in keeping our luggage for free. It was so convenient not to have to leave our bags for the Galapagos when we went to Peru, also our tapestries from Otavalo. We never doubted that our bags would be there and in good condition when we returned. Great hot chocolate and cafe con leche for breakfast! Also, good and free internet connection.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank seekingmoments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

We had a terrific experience at Los Alpes. The rooms were very comfortable, and we were given a choice of rooms when we arrived. We were able to have 2 rooms next to each other, which worked out great as we were traveling with our 20 year old son. There was always hot water, but you sometimes have to ask for it depending on the time of the day(let it run for a little while and it does get hot). There was always bottled water available in the rooms for drinking. The wifi worked very well, which was particularly important for our son. We didn't need them when we were there but they provide lots of blankets. The location was good, near the Parque del Ejido, the artisan market, and transportation (trole). If you want to be right in the middle of things in La Mariscal, this may not be the place for you, but we liked being in a more quiet area that was still convenient.

Both Claudio Sr and Claudio Jr are extremely helpful and friendly. They went above and beyond to make us feel welcome. They helped us figure out transportation to get places, whether by helping us get a taxi or by telling us exactly where to get the bus to get to Mitad del Mundo. They also were able to help us with all kinds of random things we needed, such as where to get our laundry done and where our son could get a haircut. They also saved some money that our son had accidentally left in his room while we were gone for a few days visiting other parts of Ecuador, and had it saved for us upon our arrival back.

We were able to leave our luggage while we did some traveling to other places. On our last day, our flight home didn't leave until midnight, and they let us stay into the evening so we could just leave from the hotel. We would definitely recommend Los Alpes to anyone traveling to Quito. There are certainly other places that would be a little cheaper, but this met our needs perfectly.

  • Stayed: June 2014, travelled with family
    • Location
    • Rooms
    • Service
4  Thank AndiKminneapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2014

The staff was very helpful, they arranged our transportation, stored our luggage while we went to the Galapagos, suggesting restaurants and sites to see. The hotel is very charming, and the breakfast is very good. This was our first trip to Quito and I wont hesitate to stay there again when we return.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Scott W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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