Everything was perfect from the time of arrival until the time we checked out 4 days later. We had breakfast every morning from 7 to 9, but one morning we didn't get up out of bed until 10 and they still offered to prepare breakfast for us. They were extremely helpful in suggesting places to see in Quito. They were good in calling cabs and giving us advice about the city. The beds were comfortable and the maid service was great! I would definitely stay at Los Alpes again.