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Reviews (111)
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All reviewsclose to the airportminutes from the airportdual raingeneral manageran airport hotelfree airport shuttleperfect stayfront desklate night flightexcellent hotelmodern designnice poolroom was spaciousflight homeluxury hotelnice breakfastother hotels
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Reviewed 4 weeks ago

This incredible hotel has nothing to envy to any other one : well-equipped gym, pool, bar/restaurant... The service was beyond any of our expectations, the staff being kind, welcoming, smiling : we felt at home in a foreign country! We used the hotel as our base to go to the Galapagos Islands, the rainforest and the cloudforest and each time we came back, the staff remembered not only us but also what we had previously done and asked about our experience. I must say the rooms we stayed in are very comfortable, with anything you need and even motion-activated lights under the furniture which is cool. The restaurant is great too, the locro de papa is really tasteful and the breakfasts are perfect (although some have written in their review the menu is not composed of many choices, the selection includes meals for every tastes : pastas, burgers, clubs, salads, Ecuadorian, etc.) The only thing is that there is not much to do around but again, the hotel was our base and so being 7-8 minutes away from the airport was perfect for us! The free-shuttle service even more! The problem relies more in the fact that the airport is far from downtown Quito than the hotel being in the wrong spot. You cannot have it all! Thank you so much again for our wonderful stay with you :D

Room Tip: Ask for a view of the pool instead of the parking-lot
Stayed: May 2018, travelled with family
Review collected in partnership with this hotel
Thank Marc-Antoine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard P, Gerente at EB Hotel by Eurobuilding Quito, responded to this reviewResponded 4 weeks ago

Mr. Lepage

Thank you very much for your comment, it was a pleasure to had you and your grandfather with us, we hope your grandfather is recovering, On behalf of all the staff of the Hotel we send our most warm greetings to you and your grandfather and also we are very pleased that all your trip was beyond your expectations, and you like the gym, the pool, the bar, the restaurant and the shuttle, we hope you come back really soon, remember this is your house and we are going to receive you as part of the Eb Family, remember that serving you is our commitment.

Best Regards

Richard Perdomo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2018

From the moment we walked into the Hotel Lobby until we checked out the next day, each and every Hotel employee was top notch - professional, friendly, courteous. The room was very comfortable and had many extras that are not usually available in a Hotel room. For example, floors that light up when you walk on them. No more groping your way in a dark room when you have to get up in the middle of the night. The breakfast buffet was ample and very tasty. Great Hotel. Plan on staying there again!

Room Tip: Have the air conditioning on before Guest’s check in. The AC took a long time to cool the room down.
Stayed: June 2018, travelled as a couple
Review collected in partnership with this hotel
1  Thank weldonredwards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard P, Gerente at EB Hotel by Eurobuilding Quito, responded to this reviewResponded 5 weeks ago

Mr. Edwards

Thank you very much for your valued comment, we are very pleased that you enjoy your stay with us and for you the employees were top notch - professional, friendly, courteous, and the room was very comfortable for you, we look forward to you come back really soon, remember that serving you is our commitment.

Beat Regards

Richard Perdomo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2018 via mobile

The van driver waited over 1 hour for our delayed plane and we were so glad to see him when we got through customs. The hotel is very modern and very comfortable. Service was excellent from everyone we encountered. Breakfast buffet was excellent- but not included in our rate. The hotel is near the airport- less than 10 minute drive. We would definitely stay there again.

Stayed: June 2018, travelled as a couple
Thank jwb73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard P, Gerente at EB Hotel by Eurobuilding Quito, responded to this reviewResponded 6 June 2018

Dear jwb73

Thank you very much for taking the time of letting us know how was your stay at the Hotel, we are very pleased that you enjoy everything, and we are very glad that you found the Hotel very modern and very comfortable, we hope you come back really soon.

Best Regards

Richard Perdomo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2018

I really enjoyed my stay in this hotel. The location is great with good views of the countryside.

The breakfast was very good with lots of choice and fresh juices and fruit etc.

All of the staff were friendly and helpful.

The free transfer to the hotel and back to the airport is very good too.

  • Stayed: May 2018, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Freddy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard P, General Manager at EB Hotel by Eurobuilding Quito, responded to this reviewResponded 7 June 2018

Mr. Freddy

Thank you for taking the time to share your comment about the Hotel.

We are very pleased that you enjoyed your stay at the hotel, and you were delighted by the location, the views, the breakfast, the staff and the free transfer, we hope you come back really soon, remember that serving you is our commitment,

Best Regards

Richard Perdomo
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2018

Very modern ,very up to date and clean. Easy check in and close to the airport- Great free shuttle to airport. We needed a room just for the night because we had an early plane just perfect and very accommodating.

Stayed: May 2018, travelled with family
Review collected in partnership with this hotel
Thank riegertmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard P, Gerente at EB Hotel by Eurobuilding Quito, responded to this reviewResponded 3 June 2018

Mr. Riegertmd

Thank you very much for your valued comment, we appreciate that you take the time of letting us know how was your stay at the Hotel, we are very pleased you had an easy check in and a great free shuttle to airport, we hope you come back really soon.

Best Regards

Richard Perdomo
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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