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2 - 7 of 216 reviews
Reviewed 24 February 2018

Huge room facing the Parque Foresta. The room was so large, it was TWO KING size beds. Pillows and bed were very comfortable. Room was equipped with fridge. The whole hotel was kept immaculate. Front staff were extremely helpful. This hotel is located just steps away from some fine restaurants in the Bella Artes area. Shopping and metro nearby.

Room Tip: Huge room and great location
  • Stayed: February 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank onekp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2017

In the great location of Santiago is this hotel .You can reach all attraction by foot. Even it's in .Good brekfast and clean room. The elevator is narrow, otherwise everything is well. You can pay by credit cards

Room Tip: higher floors have much light
  • Stayed: October 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank Branko M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2016 via mobile

Went here recently for business with a group of different people and we were treated really bad. Despise we have booked and paid for our reservations,staff were extremely rude! We demanded to talk to the manager and the staff said they didn't care and denied calling him. Some people of the group were different culture people (Brazilian and Peruvian Rainforest). Treated extremely rude and very discriminated. There are several better places round the area where to book and for similar prices you could get a much better and nicer place to stay. Avoid this as first option! Staff rude!

Stayed: November 2016, travelled on business
1  Thank alberto e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2015 via mobile

The furniture needs replacement, breakfast is simple, but enough to a fast trip and the beds are comfortable.
The best thing is a location, near lastarria, cerro santa lucia, downtown and metro.
It's safer and it's possible to do a lot of things by foot.

Stayed: January 2015, travelled as a couple
1  Thank VitorMarcelino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2014

Windsor Suites did not respect my reservation, made through booking.com. Instead of apologizing for their overbooking, they first claimed not to have been notified, then even insulted me saying that my credit card had been refused. Fortunately I found another hotel nearby, but if you are not prepared to spend a night in the cold and dangerous streets of Santiago Centro, don´t EVER make a reservation at this hotel.

Stayed: July 2014, travelled on business
2  Thank Oliver S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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