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All reviews reception staff were most helpful paris londres power outlets handy location chilli sized bed spoke good english central santiago the hotel is clean within walking distance hotel is located hotel staff night stay rooms are large metro station long flight location is great
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7 - 12 of 569 reviews
Reviewed 4 May 2018

We stayed here as a base for our tour of Chile. The rooms are very spacious and comfortable and the hotel is very conveniently centrally located. The service and food was superb, the restaurant stays open until 11.30pm, which is handy after day trips.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Tam N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FernandoBuonoCore, Gerente at Hotel Fundador, responded to this reviewResponded 7 May 2018

Dear Guest:
Thank you very much for your comments, we are very happy to know you enjoyed your stay in Santiago and in our Hotel. We will keep doing the best we can to offer the most enjoyable experience and the best services to our clients.

We are looking forward to have you in our hotel again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

You can hear anything and everything from rooms that are up and beside you. Cramped quarters, Ok service. No iron/board. In front of university so there are many students hanging around in the lobby which was weird

Stayed: April 2018, travelled on business
1  Thank MEXUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FernandoBuonoCore, Gerente at Hotel Fundador, responded to this reviewResponded 12 April 2018

We appreciate your preference for our hotel and your opinion. We will take note of things to improve.

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Reviewed 5 April 2018 via mobile

I recently spent three nights in this hotel and was very impressed. I am travelling with Mercury Holidays and was fortunate enough not to have to pay a single supplement. My bedroom was large with an extremely comfortable king-size bed, sofa, fridge and tea-making facilities.The hotel is very well located close to the main sights. The decor is classic and elegant with comfortable lounge and dining room. The breakfast was excellent with cereals, fresh fruit, a variety of pastries and bread, cheese, ham and eggs and sausages. The reception staff were most helpful and efficient, in particular Catherine and Alexandra who were both lovely and spoke good English. I highly recommend this hotel.

Stayed: March 2018, travelled solo
Thank Pauline G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FernandoBuonoCore, Gerente at Hotel Fundador, responded to this reviewResponded 11 April 2018

We thank you for choosing our hotel and that you enjoyed your stay, as well as your opinion, which we value and will continue making efforts to improve our service.
We are waiting for you on your next visit to Santiago.

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Reviewed 5 April 2018

Traveled with a group of 50 lawyers. The Hotel has a very good location on Santiago, food and restaurants were close and metro station about 100 meters. Breakfast was good and staff was very attentive.

On the other side, A/C on the rooms was a problem, on the building area were we stayed, they turned it off at 10:00pm every night and they could not turn it back on because it bothered the neighbors. My recommendation is to ask about those rooms prior the check in, since after we got the room they would not change us.

Also be sure to watch out for your belongings, last day one of the guests got his backpack robbed from the Hotel Bar.

  • Stayed: March 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Francisco S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FernandoBuonoCore, Gerente at Hotel Fundador, responded to this reviewResponded 12 April 2018

We appreciate your visit to our hotel and your opinion
We will take note of things to improve.
We regret the passenger robbery

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

The hotel is located in the downtown. Easy for public transportation. The room is clean. People are friendly. At my request the manager Ms. Helga Fuentes was very nice to arrange the airport pick-up and city tours with English guide for us at reasonable charges.

Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
Thank sxu101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FernandoBuonoCore, Gerente at Hotel Fundador, responded to this reviewResponded 5 April 2018

Dear Guest , thank you very much for your comments, we are very happy to know you enjoyed your stay in Santiago and also in our hotel. We are looking forward to have you on your next stay in Santiago.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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