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1 - 6 of 280 reviews
Reviewed 1 July 2018 via mobile

We stayed at this hotel for one night. We arrived ver late and we met by staff. The chrck in wasn't that fast as paper work had to be filled in which took about 20 minutes. The hotel room was ok nothing fancy had all the usual amenities. Breakfast was adequate again nothing out of the ordinary. We stayed here because of the proximity to the airport.

Stayed: June 2018, travelled as a couple
Thank bertoncello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018

Excellent location, excellent service by staff, pretty good breakfast. Room decor, however is tired. For North Americans, it's similar to a 2.5 to 3-star Quality Inn. Not all plugs worked, room size a bit cramped. Wifi was awful and hardwired PCs in business centre (lobby) wasn't any better. No printer in business centre. OK for a 1-2-night stay. Note for business travellers: no iron or ironing board; you have to pay housekeeping for service.

Room Tip: Higher floor, inside view would be better for street noise, but no view.
  • Stayed: March 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2018

This hotel is in a good location to visit the areas around, close within walking distance.
It's an older hotel with new foyer. The rooms are ok and lighting is poor. The breakfast was included and was filling but not a big assortment to choose from.
Pool area was nice but pool is small . Staff was nice. Street noise was a bit annoying.

  • Stayed: January 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Julia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2018

The hotel has a convenient location if you are going for sightseeing in Santiago, only 2 minutes from the presidents residence. The rooms are fine, and the hotel is not too expensive. The staff in the recepcion area was really nice and helpful and the recepcion area itself is really nice.
The pool area is dull and dark, situated in an atrium, so not really very welcoming. The breakfastroom is fine enough, but the super breakfast that was promised us is really nothing more than what to expect (we stayed for 3 nights). The cleaning in the dining room used for breakfast was not good, and the staff worked slow when we asked for food or other things that were missing from the buffet. The breakfastroom could have been upgraded with very little effort or cost.

There is no security gard at the front door at night (except the receptionist that are siuated some distance from the main door to the street).

Room Tip: Probably most quitet to pick a room with window to the atrium
  • Stayed: January 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank GunnfromNorway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2018

My previous review for this hotel was deleted and Trip Advisor didn't gave me a reason for it, so here is a new one.

My girlfriend's purse was stolen at the restaurant of the
Hotel Diego de Almagro Santiago Centro at center of Santiago on Chile and the staff did not gave any useful support.

On the purse was her passport, mobile phone, wallet and other stuff.
They got camera footage of the theft but they doesn't allowed us to see it, even when a police officer was there.

About the hotel, the windows of the rooms are dirty, the bathtubs drains are clogged and the air conditioner works poorly [and was very noisy]. These problems occurred at the room of my girlfriends mother as well.

THERE'S NO SECURITY AT ALL

They even suggest to do the police report as missed documents, probably to not increase the theft statics.

Stay away of this trap.

Stayed: January 2018
Thank Ricardo J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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