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Junliang

Compliment for Faizal

Review of Hotel Boss
5.0 of 5 bubblesReviewed 26 Aug 2020
Friendly and approachable staff, eloquent in communication and for his recommendation on rooms for our short staycation in Singapore.
He was speedy in processing our application and it was a seamless experience, thanks Faizal!
Date of stay: August 2020
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lew William, Guest Services / Front Office at Hotel Boss, responded to this review
Responded 28 Aug 2020
Dear Junliang91,

Thank you for your praises of our hotel! We are happy that you had a refreshing stay with us and found our location highly convenient! All of us here look forward to extending out warm hospitality to you again!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (4,878)
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Reviewed 25 August 2020 via mobile

Dear Boss Hotel management and staff.

I would like to thank Mr Kenny for very good service and housekeeping during my hospitality and also special thanks for for his excellent services & housekeeping, you were very professional in your field and I am really surprisingly regarding to your work dedication.

Thanks a lot again for your service. It was very nice to book in this hotel. We will checking out soon.

Guest name: KS RONY PAVDAI
Room number : 1866

Date of stay: August 2020
Trip type: Travelled on business
2  Thank 407ksr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lew William, Guest Services / Front Office at Hotel Boss, responded to this reviewResponded 28 August 2020

Dear 407ksr,

Thank you for your praises of our hotel! We are happy that you had a refreshing stay with us and found our location highly convenient! All of us here look forward to extending out warm hospitality to you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2020 via mobile

My partner & I came earlier without confirming the check in time but Bella & Faizal from front desk was very nice & accommodating. As we were rushing for time, they managed to find one room available, allowing us to check in earlier than we should.

Through it all, they were always all smiles & friendly. Upon entering the room, Faizal even called up to our room to check on whether we’re ok & comfortable with the room given. We mentioned some tv issues & in less than 30mins he was up in our room to check & help us solve the issue.

I’d give his service a beyond exceptionally 5 stars service! Would definitely come back to experience his service again.

Date of stay: August 2020
Trip type: Travelled as a couple
2  Thank RuzainahEF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lew William, Guest Services / Front Office at Hotel Boss, responded to this reviewResponded 17 August 2020

Dear RuzainahEF,

We sincerely appreciate the recognition and it's important to us, as we know that we played a part in making your stay here, a happy and positive one. Thank you once again and we look forward to your next stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2020

Recently booked a room and was greeted by counter staff, Mr Faizal. Helped us with our concerns and was super friendly. Great staff, great service, great hotel. Would recommend and definitely would come again to relax

Date of stay: August 2020
Trip type: Travelled with friends
2  Thank MikeRais
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lew William, Guest Services / Front Office at Hotel Boss, responded to this reviewResponded 17 August 2020

Dear MikeRais,

Thank you for your praises of our hotel! We are happy that you had a refreshing stay with us and found our location highly convenient! All of us here look forward to extending out warm hospitality to you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2020 via mobile

The hotel is conveniently located, and the room is okay. Worth the price.

Faizal was really helpful and accommodating. Thank you for helping us with the check-in and be understanding with our requests.

Date of stay: August 2020
Trip type: Travelled with friends
2  Thank ShenghuiP2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lew William, Guest Services / Front Office at Hotel Boss, responded to this reviewResponded 10 August 2020

Dear ShenghuiP2

We are delighted that you enjoyed your stay with us. We wish to assure you that our team will be looking into these as we are always looking for ways to improve on our service and efficiency.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2020

Yu Huan the housekeeping cleaner very hardworking and always assist my request as I has stayed in Hotel Boss for 2 months which arranged by my company , I like the service here because they always very polite especially Fiona from front desk

Date of stay: July 2020
Trip type: Travelled on business
2  Thank Hosay1974
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lew William, Guest Services / Front Office at Hotel Boss, responded to this reviewResponded 15 July 2020

Dear Hosay1974

We can't thank you enough of your confident towards our housekeeping team members during this difficult period for all. Sarifah will be very happy to receive your compliments.

Together we battle against Covid'19.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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