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Eunice

5 star service

Review of Hotel Boss
5.0 of 5 bubblesReviewed 24 Jun 2020
Have a very pleasant stay at this hotel, staff are very friendly and helpful, expecially Chen Dan, she always make me feels very warm during my stay. Definitely will come again, well done and see u again!
Date of stay: June 2020
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lew William, Guest Services / Front Office at Hotel Boss, responded to this review
Responded 5 Jul 2020
Dear Eunicelee1127,

Thank you for your appreciation of our Team and our warm personalized service. We had great pleasure in hosting you and we truly value your presence with us.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (4,878)
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All reviews lavender mrt little india food court rooms are small arab street swimming pool triple room city view convenience store busy hotel haji lane indian food walking distance bus stop early check mrt station hotel lobby
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Reviewed 22 June 2020 via mobile

Mrs Thuy she is housekeeping very good and friendly nice to talk and nice to clean any time she need to help us room very neetness hotel performance very good security and many time help me 🤴👌🙏😍🤩

Date of stay: June 2020
Trip type: Travelled solo
2  Thank Maruthu3764
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lew William, Guest Services / Front Office at Hotel Boss, responded to this reviewResponded 5 July 2020

Dear Marythu3764,

Thank you for your praises of our hotel! All of us here look forward to extending out warm hospitality to you!

Together we battle against Covid'19 crisis.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2020

What is it with hotels in Singapore having extremely cramped rooms?
My room was a standard twin bed. There was no space to move after placing two large bags of my friend and mine. The room had a window which was as good as nothing. Anyways- my review will not be based on the room’s size as it’s a common trend in most of the hotels in Singapore. These kind of hotels are good to come back to only sleep, after having spent most of the day exploring the city.

Room- apart from the description above the room had paper thin walls. You would be comfortable to use the bathroom only if you know your room-mate well! The bathroom was surprisingly spacious enough to do your morning duties and have a shower too. I chose this hotel over others as the shower area was separated by a glass wall.
The room was basic but very clean. The staff did a good job of maintaining the rooms and hotel spaces- pleasantly surprised considering the massive number of rooms in every floor.

The hotel was packed in the season we travelled in. But the check-in process was fairly quick. Staff was helpful. I would expect such a place to be chaotic with the number of guests checking in and out at the same time but it wasn’t the case.
They have two restaurants serving breakfast- you need to select one at the time of booking based on your diet preferences. I managed to try both- the menu is limited but fresh. I would suggest to eat there solely to get you going in the morning.
The swimming pool was spacious and clean, and so was the terrace area. The hotel is located 5mins away from the nearest metro station and is a quick 30 min ride from the airport.

Room tip: If you are claustrophobic pay a little extra and go for rooms with a view
Date of stay: July 2019
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Kushal2687
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lew William, Guest Services / Front Office at Hotel Boss, responded to this reviewResponded 5 July 2020

Dear Kushal2687,

Thank you for your appreciation of our Team and our warm personalized service. We had great pleasure in hosting you and we truly value your presence with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2020

I would like to say thank you to chen dan the lady cleaner who cleaned my room everyday for this 2 months, she is very helpful and never forgot to change linen and top up toiletries. Also Fiona liu is good and friendly

Date of stay: April 2020
Trip type: Travelled on business
2  Thank yangyifang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lew William, Guest Services / Front Office at Hotel Boss, responded to this reviewResponded 5 July 2020

Dear Yangyifang,

Thank you for your appreciation of our Team and our warm personalized service. We had great pleasure in hosting you and we truly value your presence with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2020

San geak,lina and arif so good and very clean my room and frindly with me and so understand custemer and can wait me until me free to clean my room and hotel boss take care customers and can handle good with covid 19 i give 5 star to hotel boss, and fiona liu good bec want need any help she can help me

Date of stay: March 2020
    • Location
    • Rooms
    • Service
2  Thank Indhi27043
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lew William, Guest Services / Front Office at Hotel Boss, responded to this reviewResponded 14 June 2020

Dear Indhi27043,

Thank you for your praises of our hotel! All of us here look forward to extending out warm hospitality to you!

Together we battle against Covid'19 crisis.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2020 via mobile

Hi I've been staying at this hotel boss for the past one week.The hotel is easy to find and it's location is near lavender MRT with easy access of public transport and full of historic landmark .
I'm pleased with the pleasant and helpful not to mention friendly service by Staff Kenny. He is a role model for the rest of housekeeping staff. A professional and positive attitude displayed by him.
Keep it up Kenny.

Date of stay: June 2020
Trip type: Travelled on business
2  Thank 735jefs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lew William, Guest Services / Front Office at Hotel Boss, responded to this reviewResponded 10 June 2020

Dear 735jefs,

Thank you for your appreciation of our Team and our warm personalized service. We had great pleasure in hosting you and we truly value your presence with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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