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“Fabulous food, but forgot to serve dishes”
Review of Ginza Sushiichi

Ginza Sushiichi
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Ranked #1,046 of 12,435 Restaurants in Singapore
Neighbourhood: Orchard Road
Restaurant details
Neighbourhood: Orchard Road
Reviewed 15 August 2017

food was fabulous - we had the nigiri Omakase and enjoyed everything that was served, which was well handled by our sushi chef. Also a nice touch that they provided a candle and a nicely plated dessert tray as it was my husband's birthday. However, they get 4 stars instead of 5 because they missed out on serving us two dishes which were apparently standard fare across all their set menus - the uni+ikura mini don and the miso soup. The don was served after dessert, and only because we asked whether it was only served in other set menus - and the manager then realised it hadn't been served. Only after we were done with the don did we then realise that miso soup was also not served. By then we had lost our appetite for the offered serving of miso soup. Unfortunately, this incident has left an additional lingering memory of the restaurant being "what else could they have missed out on?". We still paid full price and will likely return for the food, but service recovery could potentially have been better for a Michelin starred restaurant.

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Review collected in partnership with www.chope.co
Thank jiakai2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 17 August 2017

Dear Ms Siew,

Thank you very much for your visit to Ginza Sushi Ichi - Singapore and for taking time to review us.

We are glad that both you and your husband had enjoyed the food that were served and the dessert platter.

Please accept our most sincere apologies for the less than excellent experience that you and your husband had. We have highlighted the issue to our Head Chef and have also briefed the Sushi Chef as well.

Thank you so much for your wonderful comments and feedbacks.

We look forward to your next visit.

Once again, we apologise for the less than excellent experience that you and your husband had on Sunday, 13 August 2017.

Thank you.

Warm regards,
Josiah
For and on behalf of Ginza Sushi ichi - Singapore

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6 - 10 of 31 reviews

Reviewed 25 July 2017

Warm welcome by staff (Josiah & Bibi) and 34-year-old executive Head Chef Masakazu Ishibashi, more affectionately known as Masa who could speak English (having been in Singapore for 4 Years).
Food is exquisite and fresh and there is variety. In fact Chef Masa boosted that he could cook any Japanese fare if given sufficient notice.
Typical Japanese zen-like environment and hospitality.

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Review collected in partnership with www.chope.co
Thank BULLET-ROCKET
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 August 2017

Dear BULLET-ROCKET,

Thank you very much for your visit to Ginza Sushi Ichi - Singapore and for taking time to review us.

We are glad that you have enjoyed both the food and service provided by both the chef and service staffs.

Thank you so much for your wonderful comments.

We look forward to your next visit.

Warm regards,
Josiah
For and on behalf of Ginza Sushi ichi - Singapore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2017

We would definitely visit Ginza Sushi-ichi again, probably on the next special day. We went to this sushi bar to celebrate the end of our world trip from US, Germany, Switzerland, Dubai before going back to Japan. This sushi bar, on the first floor of Marriott, gave us an unforgettable experience. Unlike noisy restaurants with many customers, this sushi bar had only I think 12 seats, and two sushi chefs behind the wooden counter, so we were treated like special guests. We had mackerel, tuna, prawn, sea urchin, crab, octopus, salmon roe, conger eel, and other fresh fish delivered from the fish market in Tokyo by air. Everything tasted so wonderful as it melted in the mouth. The sushi rice was firm but soft. Vinegar-tightened mackerel is not my favorite because it is usually sour and dry, but the one here was totally different from the ones I ate before elsewhere. It again melted in the mouth and it was tasty. The young chef was very skillful. He sliced every piece right in front of me. Just looking at his handling the knife was an entertainment. He didn’t forget sharing his knowledge about ingredients and how to prepare them. So we were intellectually satisfied, too. It’s not cheap, but I think the price is reasonable given all the ingredients are air transported and the chefs are top of the industry. The chef sent us off when we left. It is a memorable restaurant perfect for a special occasion.

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Thank 真理子 江
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 July 2017

Dear Ms 真理子 江,

Thank you very much for your visit to Ginza Sushi Ichi - Singapore and for taking time to review us.

We are honoured to have been part of your family world trip prior to going back to Japan.

It is always a pleasure for us to know that guests had enjoyed the service provided by both our Sushi Chef and service staffs. For our Sushi Chef, one of the greatest joy and accomplishment that they experienced would be to be able to share the knowledge with guests.

Thank you once again for taking the time to review us.

Warm regards,
Josiah
For and on behalf of Ginza Sushi ichi - Singapore

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Reviewed 1 July 2017 via mobile

Awesome, amazing, superb and damn worth coming back for another anniversary. Haha. Just because we are not so rich. Else, we will come back often and regularly.
We had the S$240 Omakase set lunch and it was Super delicious. Everything is fresh, sweet and well crafted by the Chef.
Service is TOP notch too!
Highly recommended!

Thank GraceSin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 July 2017

Dear Ms GraceSin,

Thank you very much for your visit to Ginza Sushi Ichi - Singapore and for taking time to review us.

We are honoured that you and your husband chose Ginza Sushi Ichi - Singapore to celebrate your 4th Anniversary and we are glad that you had an enjoyable time with us.

Thank you so much for your wonderful comments.

Warm regards,
Josiah
For and on behalf of Ginza Sushi ichi - Singapore

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Reviewed 16 June 2017

Firstly we did not actually have a meal in the restaurant itself but in the adjoining bar/lounge located just before the restaurant, which shares the same name, kitchen and therefore produce and chef as the restaurant.

Here we had a wonderful meal one evening which turned out to be a "private dining" experience all by ourselves with only Michael the pleasant bartender/waiter as our host. Seated on low velvet couches we tried the Gotou udon course (SGD41++) and the Otoro (tuna belly) katsu couse (SGD49++). Michael informed us the produce was flown directly from Japan, and took us through each item in the sets. The food was very fresh, delicately prepared and delicious.

We started with a sashimi of squid and white mackerel which was soft, smooth and delicate in flavour. Then a lovely aromatic chawanmushi (steamed egg custard) followed by our mains: one with udon noodles in broth and assorted tempura (nothing like the ordinary kind!) and an excellent chirashi (sashimi on rice) - but missing the miso soup component; the other of fried crumbed tuna belly slices that melted in the mouth, served with steamed Japanese rice, pickles, side dishes of tofu and daikon, and miso soup. We finished the set with two different sorbets - a yuzu citrus sorbet and a brown sugar sorbet: the yuzu was refreshing and lightly tangy while the brown sugar topped with black seaweed provided a caramel-esque contrast. A perfect ending to the meal journey.

Thus a beautifully presented, truly delicious, harmonious and memorable meal at a relatively bargain price compared with the formal restaurant! Highly recommended!

Tip: apparently the lunch sets are highly popular here; come for dinner and a more relaxed dining experience. All sets are limited to 5 each per day so best to book in advance.

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Thank g0travelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 July 2017

Dear g0travelling,

Thank you very much for your visit to Suigei Sake Salon and for taking time to review us.

We are glad that you enjoyed the food that were served to you and your guest. We are also glad to know that Michael had provided such wonderful service to both you and your guest. It is always a pleasure to know that guests appreciate the service that had been provided.

Warm regards,
Josiah
For and on behalf of Ginza Sushi ichi - Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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