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“averange hotel”

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Peninsula Excelsior Hotel
Ranked #113 of 312 Hotels in Singapore
Singapore
Level Contributor
89 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“averange hotel”
Reviewed 6 March 2012

I find the hotel quite old and it has a weird smell in the room. Yes, it is an "old" hotel, a lot need to be done to improve the hotel environment. Personally, a "no-no " rate, i will rather stay in the hotel just opposite, across the street.

  • Stayed November 2011, travelled with family
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Helpful?
1 Thank Chong V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Hong Kong, China
Level Contributor
81 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 March 2012

I stay for three night at the hotel on 02/2012, location is great, 10 min to MRT station & big shopping mall. Room is clean and comfortable, staff are friendly and helpful, However, charge for wifi at hotel lobby and cable connection for internet service at room, this is not acceptable for modern hotel facility, last time I stay at Ibis hotel, there are free wifi service both at room and lobby, even two computer station free for use provided for hotel guests at lobby .

  • Stayed February 2012, travelled with family
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Helpful?
Thank Marco H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lagos, Portugal
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 March 2012

Ended up at the Peninsula after error in booking at other place. Was very pleasantly surpriced! Newly renovated, nice rooms, with Club room you get free acccess (incl evening coctails) at the Skylounge, with fantastic views of the bay. Good spot for F1 etc. Pools, free internet and a very very good service! Highly recommend the Club class rooms, it's excellent value for money!

  • Stayed February 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nils S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai (Madras), India
Level Contributor
1,397 reviews
185 hotel reviews
common_n_hotel_reviews_1bd8 609 helpful votes
Reviewed 3 March 2012

There are two wings – Peninsula Tower and Peninsula Excelsior. I visited rooms in both the wings and the ones in the Tower are old and run down and basic (to put it mildly). So basic that the hotel will not even send you a weighing scale to weigh your luggage. The room is bare and cold and there is no sign of any warmth or color in the form of a painting or any kind or something. The staff are matching – they are stone cold too. What is it with this hotel I wonder. Also I have never before seen house keeping of such horrible standards.
The hotel messed up my booking. I went in a large group and after I checked in I went out for dinner and when I returned I found that my key card did not work. Suddenly a stranger opened my room from the inside. The issue was sorted out after 45 minutes.
There is nothing here that might take me back to this horrible hotel. Stay away.

  • Stayed February 2012, travelled on business
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    • Cleanliness
    • Service
Helpful?
Thank SagarVS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Singapore hotels

Seattle, Washington
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 March 2012

I stayed for four nights on a recent trip to Manila for Business. The Peninsula was conveniently located near our offices. The staff were super, the service in all of the restaurants was awesome. The wireless Internet was a also super fast which made it great for my Skype conference calls. I will definitely stay there again.

  • Stayed January 2012, travelled on business
    • Value
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Helpful?
Thank cajseattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Peninsula Excelsior Hotel

Property: Peninsula Excelsior Hotel
Address: 5 Coleman Street, Singapore 179805, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#93 Luxury Hotel in Singapore
Price Range (Based on Average Rates): €€
Hotel Class:4 star — Peninsula Excelsior Hotel 4*
Number of rooms: 591
Official Description (provided by the hotel):
The hotel is located in the heart of the city within easy reach to exciting landmarks in Singapore including the Singapore Night Race circuit which is just 2 minutes walk away as it is one of the trackside hotels.Just 5 minutes walk to City Hall MRT Interchange where the North-South, East-West MRT lines meet and also to the popular night spot at Clarke Quay. Only 5 minutes drive to the Esplanade, Marina Bay Sands Casino and Convention Centre, Chinatown and Orchard Road tourist shopping belt. 10 minutes drive to Resorts World Sentosa Casino and Universal Studios theme park. 20 minutes drive to Changi International Airport.The two towers of Peninsula.Excelsior Hotel offer 600 guests rooms and suites with simple luxury as well as function rooms for seminars and wedding banquets. The hotel also offers a business center and a tour desk to assist with travel arrangements.Peninsula.Excelsior Hotel Singapore is an excellent choice for business and holiday travelers. ... more   less 
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Also Known As:
Peninsula Excelsior Hotel Singapore
Peninsula Excelsior Singapore
Peninsula Singapore
Peninsula Hotel Singapore
Singapore Peninsula

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