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Ernie Wong

i was a long term guest, almost 2 months but the check in would not apply special room rateas weekenf surcharges appies

Review of Hotel 81 Orchid
3.0 of 5 bubblesReviewed 13 Jan 2021
being a long term guest, no special weekly rates were applicable and similar budget hotels in this area were more expensive particularly weekend rates being 20% higher plus. my room stank of a smoker prior and no t much use to me room needs to be sanitised oftenclose walking distance to food outlets but area is not much chop as variety is lackingfor future, will ensure i save up more $$$ and dtay at a nicer place.
Date of stay: December 2020
Room Tip: tooms facing oter window and ensure non smoking room as my room stank of smok
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer Care, Other at Hotel 81 Orchid, responded to this review
Responded 27 Jun 2024
Dear Ernie, we thank you for sharing about your stay at Hotel 81 Orchid and we apologise that we did not meet your expectations on this stay. We will surely look into our process to ensure that our guest's needs are met and how we can improve on ourselves.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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31 - 36 of 581 reviews
Reviewed 28 July 2020

Clean and tidy room. Reasonable price and good for long term stay. Staff are friendly and extremely helpful. I stayed here for almost three months during the circuit breaker period. Overall this place is Safe and comfortable.

Date of stay: May 2020
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank SKLoke6969
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer Care, Other at Hotel 81 Orchid, responded to this reviewResponded 27 June 2024

Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2020 via mobile

My sincere thanks to the hotel management for your excellent service. I love everything about this hotel. The rooms are clean and comfortable. Most importantly, the staff of this hotel is amazing. Specifically Mr.Albert Mukkan (Manager) for his outstanding hospitality throughout my stay here. Such a passionate staff he is. Overall , it’s a remarkable experience for me. Loved my stay and would definitely recommend to my fellow family & friends.

Date of stay: April 2020
Trip type: Travelled on business
2  Thank suban34
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer Care, Other at Hotel 81 Orchid, responded to this reviewResponded 27 June 2024

Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2020 via mobile

The hotel is extremely clean, close to the bus stop and MRT. Rooms are relatively small, but providing you with all the necessary stuff : toiletries, coffee tray, bottled water, hair dryer. The beds are comfortable. Reception staff is great and friendly.

Date of stay: February 2020
Trip type: Travelled with friends
2  Thank RETuk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kenneth seah, Other at Hotel 81 Orchid, responded to this reviewResponded 20 March 2020

We are so appreciative of your kind comments! We look forward to having you with us soon again!

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Reviewed 29 February 2020

The hotel is close to various modes of transportation.
Close to Kallang & Mountbatten MRT station.
The hotel is comfortable, the staff are friendly (especially Fabian) & the facilities are ok.
But the manager must pay attention to cleaning details from housekeeping.
Because even though I pressed the "make up room" button, the housekeeping team didn't tidy up my room.
And maybe they forgot to change the sheets so there was lots of hair & clean every corner of the room properly (the hanger & kettle were dusty).
Above all, I enjoyed staying at this hotel and plan to return when I visit Singapore.

Date of stay: February 2020
Trip type: Travelled with family
2  Thank PETERIVAN8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kenneth seah, Other at Hotel 81 Orchid, responded to this reviewResponded 31 March 2020

We are sorry to hear about the issues mentioned. However, we do note the positive comments especially where the staff are friendly!
Thank you for your compliments about Fabian! We are proud to have him in the team at Hotel 81 Orchid too!

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Reviewed 25 February 2020

We come at 10am which is is still not the check-in time. Check-in time is 14pm. The staff ( Mr Leon ) give us the permission to check-in early. He very friendly and good attitude. Thank you so much. The room also clean and enough for 3 person because we book room for 3 person.

Date of stay: February 2020
Trip type: Travelled with friends
2  Thank Ayugustisantoso
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kenneth seah, Other at Hotel 81 Orchid, responded to this reviewResponded 31 March 2020

We do appreciate the kind comments! We will be passing on our thanks to Assistant Manager Leon on making sure your stay was a positive one!

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