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All reviews business park expo mrt station close to the airport singapore expo washing machine big supermarket shopping mall bedroom suite business district business trip small pool an overnight stay short stay decent hotel front office walking distance nice room
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Reviewed 20 September 2018 via mobile

No better location if one has to be in Changi.

To:
* Ms. Lamei and the entire housekeeping staff
* Kumar Kumar (concierge and all round awesomeness)
* Muthali P (concierge)
* Ms Siti Natasha (Front Office)
* Ms. Nurul Huda(FO)
* Timothy Yam(FO)

Thank you from the bottom of my heart for going above and beyond to make me feel at home. I'm sure I missed a few names here.. the 2 months I stayed at PA Changi, truly home away from home.

Your professionalism and high standards of service will not be forgotten. Keep up the great work. Cheers!

Stayed: July 2018, travelled solo
1  Thank Sybarite82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NafisahYusuf, Front Office Manager at Park Avenue Changi Hotel, responded to this reviewResponded 3 weeks ago

Dear Sybarite82,

It is a great pleasure to learn that our team members highlighted your recent 2 months stay at Park Avenue Changi. Thank you for your compliments and for letting us know how much you enjoyed your experience with us.

Lamei, Kumar, Muthalip, Siti, Nurul and Timothy are heartened to receive your special mention and together with the rest of the team, looks forward to welcoming you back in the near future.

Kind Regards,
Nafisah Yusuf
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018 via mobile

Located in a office park next to Changi Point mall and the Expo MRT station this is a business hotel which also caters to overnight stays due to its proximity to Changi airport - only one MRT stop away. Very handy to all the outlet stores in the mall, but don’t expect any frills. We stayed here for two nights in an Executive suite as an alternative to staying downtown which was busy and our regular hotels had ramped up prices for the Grand Prix weekend. There was a positive story in the Singapore Airlines magazine which pointed us to them.

Good Points -
Close to the MRT from where you can get all over Singapore and to the airport.
In room washer dryer.
Lots of cafes, restaurants and outlet stores in the mall next door.
A two person lap pool and a gym on the top floor.

Not so good points -
No hot water in the kitchen sink necessitating boiling water in the electric jug to wash dishes.
A poorly designed/installed bathroom which allows the over the tub shower to run water over the floor.
Cleanliness is not a very high standard.
Chairs in lounge pretty worn out.

There is a lot of mention of the fact that this hotel won some world award for a luxury hotel in 2014. The entry standard must have been pretty low unless there has been a big drop off over the years.

Probably not on our return list.

Stayed: September 2018, travelled as a couple
Thank PatchNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NafisahYusuf, Front Office Manager at Park Avenue Changi Hotel, responded to this reviewResponded 3 weeks ago

Dear PatchNZ,

Thank you for taking the time to share your feedback which is essential in our efforts to further improve our service standards and guest experiences. We are terribly sorry to hear about your stay experience and have since highlighted your comments to our relevant teams and management. Please be assured that your comments have been shared with our team who continually strive to create seamless and positive experiences for our guests. We hope that we will have chance to welcome you back again and recover your impression of the hotel.

Kind Regards,
Nafisah Yusuf
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2018

The room is spacious and very, very clean, and well stocked with amenities. If you book the suite, it comes with a kitchen that's well equipped too — a induction stove, pots & pans, a knife, cutting board, cutleries, a toaster, a kettle and a coffee maker. There's also a washing machine that's easy to use.

Location is easily one of the best — close to the airport, the supermarket is just right outside the hotel & the nearest mall is just 3 minutes walk away.

Service is top-notch. Professional, friendly, efficient & helpful. When we had a problem with the induction stove, the help came almost immediately & he was very patient answering our queries.

Would definitely come back to stay again!

  • Stayed: September 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Rai W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NafisahYusuf, Front Office Manager at Park Avenue Changi Hotel, responded to this reviewResponded 3 weeks ago

Dear Rai W,

Thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent stay with us and appreciate your compliments about our hospitality and rooms. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon.

Kind Regards,
Nafisah Yusuf
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2018

The room is clean and they make sure that they will clean it up everyday. There was once that I left the hotel and don't have the intention to let them clean my room. They called me up and wrote a letter that they weren't able to clean it up because of the hotel sign "Maybe Later" that I left on the door knob.

The staff are friendly and accommodating. They also provide umbrella to their hotel guests when it rains. Its internet is FREE.

The hotel is near Singapore Expo Hall. It is a convenient for food since it's near Changi City Point Mall. It's also near Mass Rapid Transit station.

Room Tip: Book early to get a good rate. Watch for their promos.
  • Stayed: August 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank timmybenedictl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NafisahYusuf, Front Office Manager at Park Avenue Changi Hotel, responded to this reviewResponded 3 weeks ago

Dear timmybenedictl,

My team and I are heartened by your generous compliments of Park Avenue Changi. It is always our pleasure to welcome you back to your home away from home and we are glad that you are consistently comfortable and enjoy our service.

Thank you for making us your preferred hotel in Singapore and we are looking forward to your next stay with us.

Kind Regards,
Nafisah Yusuf
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2018 via mobile

It was a good stay. I was there for business meetings and its location is perfect for me to take the mrt or the bus easily. Best part is that the airport is just 1 stop away using mrt. I fly in and out a lot while i stay in Singapore hence this worked for me. I did not eat here as there is so much to eat outside. Breakfast is for sgd25 plus taxes. I was not ready for that kind of over spend. Just walk out and you will see so much to choose from.

Stayed: September 2018, travelled on business
Thank adibangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NafisahYusuf, Front Office Manager at Park Avenue Changi Hotel, responded to this reviewResponded 3 weeks ago

Dear adibangalore,

Thank you for sharing your insights from your experience at Park Avenue Changi, we very much appreciate your feedback. We are delighted that you felt well-taken care of during your stay and look forward to having you with us again in the near future.

Kind Regards,
Nafisah Yusuf
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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