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rahmadimd
Jakarta, Indonesia

Out of our expectation

2.0 of 5 bubblesReviewed 14 Dec 2022via mobile
If you visit singapore for having fun to see attraction, it is not the place you want to stay. This hotel is out of our expectation. The location wise is quite far from mrt and orchard road. It takes around 20 minute walking to get orchard road and the nearest mrt. The hotel itself actually is a language center and we were initially having difficulty to find because no sign and even word "hotel" stick on the building. Staff was not attentive at all as mention with other traveller. Check in was so long to take just to write the breakfast coupun one by one. And very strict to the time for check in. Room wise, we took quadraple room with double queen bed, is spacious. The room floor was not well build as we can feel uneven. The bed was comfortable, clean and tidy. Breakfast was very standard and shuld be improved. For the price given, the hotel is considered overrated. You can just simply find the other hotel located in the good area with the same price.
Date of stay: November 2022
Room Tip: Find other hotel if you want to get the best location
Trip type: Travelled with family
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2 - 7 of 337 reviews
Reviewed 4 November 2022

The room we got was big but breakfast just has some options, food not good at all. The staff doesn’t friendly, when I ask for a scissor to unpack my luggage, they just said they don’t have a scissor and don’t try to help customers or show sympathy.
Never choose this hotel again

Date of stay: November 2022
Trip type: Travelled as a couple
Thank Chi_cattleya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 August 2022

Good value hotel very friendly staff especially one of the staff service manager Mr Willie Chew was very attentive to serve us promptly. lt was a quite nice place to stay at the hotel and is convenient to travel to orchard road shopping centre. The room was large and spacious although not too fancy it was clean and comfortable. lt was happy with our stay and we highly recommended to come back again.

Date of stay: August 2022
Trip type: Travelled with friends
Thank Shrny
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 August 2022

They have rude staff with horrible accent working here. They seem to mouth off to guests quickly but not pay attention in cleaning the rooms, even in leisure. The price you pay for rooms are acceptable.

Date of stay: August 2022
Trip type: Travelled with friends
4  Thank Marg_Ban
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 July 2022 via mobile

Very good hotel and situated at city centre.

Front office manager Willie was extremely helpful and deeply appreciate his support.

Wonderful hotel for family and hotel has good spacious rooms. Fantastic stay, would love to return soon! Highly recommended!

Date of stay: July 2022
Trip type: Travelled with family
Thank 140balajik
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 June 2022

On 3rd June, I arrived to your hotel and did check in progress. The counter required me 100 dollars for depositing. Today, I asked the counter refund the deposit but they said they didn’t receive it after 1-2 hours checking CCTV. Bad experience. I put my belief in the reputation of your Hotel but now I lost it.

Date of stay: June 2022
    • Sleep Quality
    • Rooms
    • Service
Thank thuytrucvu02
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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