Overall, I had a great experience at RELC. The staff was incredibly helpful, and the amenities were sufficient for a day-cation. The room was wonderful & clean. Great and quite place to hang out with your loved ones.
Special thanks to Mr Willie & Mr Joseph for being so accommodating & pleasant during my stay!
I came to just get my work done! And tbh, it’s not bad. I mean for the price is not bad. The only downside is that it is difficult to find the place. So it’s better to just take grab from the nearest mrt
I have to say this is one of the worst hotel stays ive ever had.
The room was so basic it did not have any bedroom slippers. No iron no wifi even.
Its 2021 and they do not offer wifi for their rooms. Apparently only some rooms has wifi services available. No swimming pool here as well.
The room had this musky smell like the sheets were not dried properly and their towels and soap were all really dirty.
There were weird stains on the bed head board.
If u ask for more bottled water u have to pay. If you want extra towels those were subjected to costs as well.
The only pros of this place is that its spacious and relatively close to orchard road(town)
Overall Staff and Room Were ok, Room size is big as per picture. We check in late at around 2100hrs plus minus and We CHECK OUT on the same day at around 2330hrs.
Somehow people will ask why did i check out early and why my title i put as the scariest hotel is because when i was i the room with my partner there's been few times someone knocking at our door, But when we went to check there's nobody there. and it never happen once or twice a total of 04 times all together till me and my partner feel weird and scared. We decided to leave the hotel and guest what we found in the room drawer before we go ?? A BIBLE was found. That make us more scared where would in any hotel in the world i go there's no bible place in the room drawer. We went down and inform the duty manager with regard to the above mentions case. He confirm to view cctv for me to see if there's anyone who came to our door for the few hours we were in the room. And unfortunately there's isn't anybody. Plus why there's a bible in the drawer in at the room ??
Me and my guest arrived at the hotel to be greeted by a rude receptionist who gestured for us to wait as we were late for check in and she mentioned she had to "update her system on checking in times". For whatever reason the receptionist had went through the no smoking rule 3 times and had circled and highlighted in yellow the fine and rule. I did feel that this was very strange but did not think anything of it, got our card and proceeded to the room.
As soon as i opened the door i was disgusted. The carpet was damp, the toilet was moldy at the corners!!There strange stain marks up the walls and a perculiar smell.My guest was feeling unwell and wanted to rest and the room telephone was not working and in my stupidity I did not flag this matter then.
Upon checking out I tired to hand over the key cards to the receptionist and they immediately asked for my credit card instead. Unsuspecting anything I passed it over and wa told that I would be charged a late check out fee of $36 and a Smoking charge of $200. I was shocked and surprised. The receptionist informed me that there were sprinklers in the room that went off because we had been smoking. Which I thought was complete nonsense and demanded to see the room because if the sprinklers had gone off the room would be wet! Going up with the manager to the room he then explained to me that the it was not that the sprinklers that went off but that the room smelled of smoke and that there were ashes all around the room. I explained that neither my guest or I were smokers and that the perculiar smell had been there prior to us entering. And that if we were in fact smoking that the sprinklers would go off and that is what I was told happened to the room in the first place. He insisted that we were smoking and he was "just doing his job" and there was nothing he could do. He tried to coerce me not to write in to the managemnt beacuse of the "evidence" he had and the fact that the room did in fact smell like smoke.
This was the first I have experienced such a thing. This hotel probably does this all the time! Where they make unsuspecting patrons pay additional charges by making up bogus claims! It needs to be SHUT DOWN FOR GOOD!!!
