This hotel is aged it's easy to see how it was a top class hotel in its heyday.
Needs a revamp and removal of carpets in main areas. There was some leaking in the foyer caused by rain. The plus side is that the hotel is near enough to shops and one of the main shopping districts.. Also, the hop on hop off bus can be accessed nearby which was an added advantage.
I'd rate it as a 3 star or rather budget hotel. The reception staff were friendly and helpful.
Dear miss Lucy,
Thank you for sharing your experience with us on Trip Advisor!
We are certainly delighted to know that you had a comfortable stay with us and enjoyed in particular our hotel's prime location on Orchard Road with easy access to public transportation and a myriad of malls and the warm hospitality our hosts provided. We would like to share that our hotel completed a major renovation and refurbishment to all rooms, including change of all the carpets and furniture and fittings in late 2017; in accordance with our hotel’s continuous efforts and commitment to create seamless and comfortable experiences for our guests. Nonetheless, your feedback regarding the leak has been highlighted to our engineering department head for review and actions will be taken to rectify the situation. We hope you had a wonderful time exploring our beautiful country!
Do LIKE us on Facebook, or follow us on Twitter and Instagram @Concordehotelsg, as we use these channels to update our guests with news and upcoming promotions.
You may also wish to book directly on the hotel website the next time you visit Singapore for exclusive benefits.
Once again, thank you for your feedback and we certainly look forward to welcoming you back to Concorde Hotel Singapore in the near future.
Always at your service
Karl L Muir
General Manager
Concorde Hotel Singapore
This hotel is nicely located to allow for access to many sites on foot as well as one block away from the train station which expands your access exponentially. Also, as a guest of the hotel there is an offering of 2:1 for the most amazing seafood buffet I have ever seen! And the same restaurant is used for their breakfast which has an equally impressive buffet offering --- it is just huge.
Dear HikerBikerSkierDiver,
Thank you for sharing your wonderful review with us on Trip Advisor!
We are certainly delighted to know that you had an awesome stay with us and enjoyed in particular our hotel's prime location on Orchard Road with easy access to public transportation and a myriad of malls. It is a pleasure to know that our delectable seafood and breakfast offerings have greatly impressed you. We hope you had a wonderful time exploring our beautiful country and look forward to hosting you again in the near future!
Do LIKE us on Facebook, or follow us on Twitter and Instagram @Concordehotelsg, as we use these channels to update our guests with news and upcoming promotions.
You may also wish to book directly on the hotel website the next time you visit Singapore for exclusive benefits.
Once again, thank you for your compliments and we certainly look forward to welcoming you back to Concorde Hotel Singapore in the near future.
Always at your service
Karl L Muir
General Manager
Concorde Hotel Singapore
Location is good, easy access to MRT and bus stops. Only few minutes walk to Orchard Road, east access to Shopping Centres. Hotel is clean and cosy. Room Reservation Staff is friendly and helpful.
Hotel Ambience is good.
Dear Voyage43067094544,
Thank you for sharing your wonderful review with us on Trip Advisor!
We are certainly elated to know that you had a great recent stay with us and enjoyed in particular our hotel's strategic location on Orchard Road with easy access to public transportation and a myriad of malls. It is a pleasure to know that the clean rooms and warm hospitality provided by our hosts have greatly impressed you. We hope you had a wonderful time exploring our beautiful country and look forward to hosting you again in the near future!
Do LIKE us on Facebook, or follow us on Twitter and Instagram @Concordehotelsg, as we use these channels to update our guests with news and upcoming promotions.
You may also wish to book directly on the hotel website the next time you visit Singapore for exclusive benefits.
Once again, thank you for your compliments and we certainly look forward to welcoming you back to Concorde Hotel Singapore in the near future.
Always at your service
Karl L Muir
General Manager
Concorde Hotel Singapore
Very Good location. The rooms are big compared to other hotelsin Singapore. Walking distance to all the major Malls. MRT is walking distance from the hotel. 7/11 is just next to the hotel. Will definitely come back again.
Dear Charan R,
Thank you for sharing your wonderful review with us on Trip Advisor!
We are certainly delighted to know that you had a great recent stay with us and enjoyed in particular our hotel's prime location on Orchard Road with easy access to public transportation and a myriad of malls. It is a pleasure to know that our spacious rooms have greatly impressed you. We hope you had a wonderful time exploring our beautiful country and look forward to hosting you again in the near future!
Do LIKE us on Facebook, or follow us on Twitter and Instagram @Concordehotelsg, as we use these channels to update our guests with news and upcoming promotions.
You may also wish to book directly on the hotel website the next time you visit Singapore for exclusive benefits.
Once again, thank you for your compliments and we certainly look forward to welcoming you back to Concorde Hotel Singapore in the near future.
Always at your service
Karl L Muir
General Manager
Concorde Hotel Singapore
Concorde hotel singapore - worst hotel.
do not stay in this hotel.
overall hotel service is the worst I experienced with irresponsible house keeping, breakfast, customer service. room was unclean and cleaner was rude.
restaurant all staffs impolite and unhappy.
Reuse unclean toilet towels, use to wipe floors. Used floor mat towels were refold back, not replaced.
breakfast everyday same menu which doesn't even meet 4 star quality. (Should be under 1 star).
Staff came into our room using his card while we were in without knocking. Not secure.
what the management can do is just to say "apologize".
Nothing can do to resolve.
DISAPPOINTED. Yet you call yourself a 4 star hotel. 👎
Dear JeffTsw8888,
Thank you for sharing your feedback with us on Trip Advisor.
We would like to share that our hotel do have a computerised housekeeping log system which tracks our attendants cleaning and maintenance activities. From our understanding, our host entered your room without knocking only because your room door was left ajar. Additionally, based on information retrieved from our logs; our hosts did change the bath mats for all your 3 rooms daily.
Whilst we understand and accept your honest feedback, we also regret that you particularly feel aggrieved that your request for daily complimentary breakfast for your family members was not conceded. Just a gentle reminder that our hosts have actually already accorded you 50% discount on breakfast for your family members. Nonetheless, we do hope that you had a pleasant time exploring Singapore with your family..
Do LIKE us on Facebook, or follow us on Twitter and Instagram @Concordehotelsg, as we use these channels to update our guests with news and upcoming promotions.
You may also wish to book directly on the hotel website the next time you visit Singapore for exclusive benefits.
Once again, thank you for your feedback and we certainly look forward to welcoming you back to Concorde Hotel Singapore in the near future.
Always at your service
Karl L Muir
General Manager
Concorde Hotel Singapore
