Wedding planning is a very challenging and tiring task, but with the assistance of the Events Manager Michelle, it has become an enjoyable process. From the start of the enquiry process to food tasting to multiple meetings and discussion, she is always so enthusiastic and always give the best advise to accommodate the request by the wedding couple. I still can recall during the last discussion with the couple (1st day of the returning of the P2HA), as there were more restrictions in placed and led to changes in program, but the couple wasn't aceeptive of any ideas. The atmosphere was very tensed, however she still portrayed a professional image and remained calm.
Thank you Michelle for her endless assistance from the start till the end of the wedding. I would like to apologise on behalf of the couple if we caused any inconvenience to you.

Chef Steven never fail to wow us with the presentation and taste of the food. Thank you Chef Steven for the efforts and time in making it possible for us. We shown Chef Steven the ideas of the presentation and menu that we have in mind, without hesitation, he agreed and willing to take up this challenge. Without Chef Steven and his team, the wedding lunch will not be successful. We received a number of positive feedback with regards to the food and presentation. In the guest list, there were at least 3 couples whose wedding was held in Shangri-La (2 of them were in Tower Ballroom). They were amazed with the whole banquet, and they did not know that wedding at Shangri-La can be so wonderful and unique.

Lastly we would like to thanks the following people who made the wedding a successful one.
Banquet - Alvin, Ryan, David, Jason and all the casuals who provided us with professional, wonderful and excellent service and advise.
Houseman - Sha'Ahfuan, Rasyidi, Faizal and all set up team.
AV - Zaidi
Kitchen - Chef Steven and the chef team
Housekeeping for the beautiful landscaping along the stage.

Once again, we sincerely thank all the people in Shangri-La Hotel Singapore for making it possible and allow us to experience what is the true Shangri-La hospitality all about. 👍

During this COVID-19 pandemic, it has certainly become a hunt for the best hotel experience.

The grandiose of the lobby sets the mood for a good holiday. Ample seating in the lobby means that your partner/family can patiently wait while you get everyone check in with the reception. The check in procedures with clear instructions on facilities booking and a walk through of hotel activities/offering.

Since our room was not quite ready, a fun pack for children was given ahead of time and we were invited for drinks at The Lobby Lounge and for a mere 20mins delay in deliverance of the room $50 dining credits was offered. Service recovery was immediate, I loved their anticipation and keenness in provided the best service.

You will also find plenty of activities without even leaving the property. Fish feeding is available at the koi pond twice a day or you can collect a treasure hunt map from Buds to complete tasks and redeem a gift upon completion. Through the hunt you will also be able to explore the entire property and learn more about the hotel. Children will also enjoy the Splash Zone water play area with multiple slides with lifeguard/staff and life vest available onsite. Adults can also enjoy the main pool and not need to fight for lounge chairs, because they have one too many!

The most loved part, though, has got to be the room. The good ol’ resort feel. Large room at 50sqm, large king bed, sofa, double sinks, bathtub and balcony. So complete!

Excellent stay - staff were amazing, even with restrictions and made it feel brilliant! We thoroughly enjoyed the facilities, highlights for the kids were the splash zone and buds play space and for us it was the swimming pool 2-hour slots!