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Reviews (4,315)
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3,330 - 3,335 of 4,315 reviews
Reviewed 1 December 2005

Originally booked 2 nights in a courtyard suite. When we arrived we were told we had been upgraded to a "nicer suite". We were pretty thrilled at this but nothing prepared us for where we were to spend the next two nights. To our absolute amazement we were shown to the Sir Stamford Raffles Suite. It defies description ! We had a massive bedroom with Chinese antiques, huge electrically operated thick drapes and every amenity one could imagine from a de-luxe marble bathroom, dressing room, pantry with state of the art wine fridge, expresso coffee machine, cut glass, fine china, a 12 seater dining room, a triple aspect living room, a small library and a private terrace that stretched more than 75 feet. We think there was another bedroom and bathroom in the suite but they were closed off to us and occupied by other guests. It was totally unexpected and overwhelming and for a while we dare not touch anything in case there had been a mistake! But the personal letter with fruit basket from the management confirmed we were booked into this suite. Our personal valet, on call 24 hours did a sterling job showing us around the suite.

On a more down to earth level, the front desk/concierge were very helpful and gracious. However, the service in the restaurants, especially the Tiffin Room at breakfast was erratic and the meal we had in the Long Bar Steakhouse was disappointing. And as other reviews have mentioned the "Singapore Sling experience" lacked romance! The areas soley for "residents" are stunningly furnished and very comfortable and it is true that one gets a slightly smug feeling being able to cross the "residents only threshold" and leave the gawping tourists behind!

The hotel complex was much larger than imagined and the array of restaurants, bars and shops is very impressive and the courtyard cafe and bar areas a very pleasant spot to spend a warm evening. One thing that did annoy was being overcharged by 100% for postage stamps bought at the front desk and £6 sterling for a beer in the Writer's Bar did hurt a bit while sending a simple email from the Business Centre turned out to be a very frustrating experience.

However, staying at Raffles be it in the the Sir Stamford Raffles Suite or the (far from) basic Courtyard suite has to be an experience that remains in ones memory for ever.

  • Stayed: November 2005
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11  Thank Whinbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2005

In October, we stayed 1 night at the legendary Raffles and were very impressed. The hotel is beautiful and the suites are charming. The suites and bathrooms are large and very comfortable. The staff was very friendly and attentive. The concierge was able to get us a reservation at the last minute on a Friday night at a very busy Indian restaurant we had requested.
We had the obligatory Singapore Sling (expensive and overrated) at the courtyard bar/restaurant which had live entertainment on Friday night.

  • Stayed: October 2005
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7  Thank lance92270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2005

Another five star hotel that has everything going for it - location, facilities, grandeur .... but unfortunatley is (once again) let down by the fact that their staff are clearly afraid to smile or make guests feel at home. The curse of five star establishments unfortunately.

Would it be "below" silver service to ask your guests how their day was - where they went - what they did ? Introduce them to the menu - recommend a few things and then ..at the very least .. ask them how their meal / drinks were once they've had them ?

A little personal touch would go a long way at the most basic level.

Stayed: October 2005
10  Thank NZ_SandS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2005

I can only defend this hotel, it is simply wonderful. The suite was beautiful and our valet professional and efficient. The staff knew our names within a day and never once let any standards slip. The food was delicious, especially the steak house if you are one for that kind of thing and the breakfast buffet choice was extensive . The spa is luxurious and the outdoor pool is not what I had expected within such a setting. You do meet a lot of people around and about the hotel visiting but it seems to add to it's charm. It truly is what Singapore was about and definately worth a visit.

  • Stayed: August 2005
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9  Thank Lilliando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2005

This was our second stay at Raffles this year. Our expectations were high, and were fully met. We had a Palm Court suite. These rooms are absolutely the most comfortable hotel rooms I can think of. They are large and wonderfully furnished, with a sitting area at the entrance which is set off from the rest of the room with shutters. Beautiful wood floors and an incredible colonial feel. The view of the Palm Court is the best one at Raffles, I think, and worth the minimal extra expense. Bathrooms are wonderfully maintained. Breakfast at the Raffles is simply unbeatable. Everything is amazingly delicious. Their blueberry muffins are the best I have tasted, as is almost everything else. Their tea in the Tiffin Room is also well worth it, as it is a feast of Asian and western treats, all wonderful tasting. As stated by another reviewer, the pool is also tranquil and calm. We too had bats zipping around us as we swam at night. My kids loved it.

I am definitely planning another stay. Singapore has plenty to do, and I long to have more time to spend enjoying this wonderful hotel, which is such a piece of living history. Make sure and check out the Raffles Museum as well. Kudos Raffles, for your high standards.

  • Stayed: September 2005
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9  Thank kingsroadgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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