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Jenis Limbani

Had a great stay.

4.0 of 5 bubblesReviewed 28 Jul 2021via mobile
I wanted to send sincere appreciation for the Furama Riverfront and It was a pleasure to stay at Furama. I served 14days QO and it was so memorable, at the end of my QO I was thinking it was my staycation for 14days haha. Anyway, the room was so clean, very comfortable and well prepared before I arrived. Staff and receptionist were amazing! One day my dinner was delayed until 9pm and I called the front desk staff to check for my dinner and she ( sorry I really do not remember her name) called back to me to apologize and immediately served dinner. Next day at morning, the front desk staff called me and he apologized to me about being late for dinner last night and followed up about breakfast! During the whole day they checked with me about meals and service. I really appreciate your warm hospitality. The staff is extremely efficient, pleasant and helpful. Check in and out was smooth. All in all an amazing stay with lots of fond memories.
Date of stay: July 2021
Trip type: Travelled with family
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Team Furama, Guest Services / Front Office at Furama RiverFront, responded to this review
Responded 2 Aug 2021
Hi Jenislimbani,

Warmest greetings from Furama RiverFront, Singapore!

We are delighted that your overall 14days staying experience with us was a memorable one.

It brings us joy to learn that the exemplary service extended by our associates had contributed to making your experience with us a pleasant one. Your lovely review is a firm endorsement of striving to provide all our guests with excellent service and hotel experience.

Stay tuned on coming back for actual “staycation” with us soon.

Take care till then.

Warmest Regards,
Mae Tan
Guest Experience Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 26 July 2021

My quarantine with Furama was great! The staff were friendly and all the towels, linens and food were delivered on time. Had no issues with the room as it was clean and comfortable. All the room amenities were working well too. Overall, a great experience even though it was for quarantine.

Date of stay: July 2021
Trip type: Travelled solo
2  Thank Benleong96
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Team Furama, Guest Services / Front Office at Furama RiverFront, responded to this reviewResponded 2 August 2021

Hi Mr Ben,

Warmest greetings from Furama RiverFront, Singapore!

Thank you very much to write your recent great staying experience with us.

As we pride ourselves on delivering the extra mile hospitality and experiences to all our guests, It is wonderful to hear that team was able to provide you with the excellent experience that we strive to provide to all our guests.

Wishing you good health till we see you again!

Thank you.

Warmest Regards,
Mae Tan
Guest Experience Manager

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Reviewed 17 July 2021

Many thanks to Sanjiv, who came down to personally ensure that everything was ok during my second visit for the Work From Hotel program. It was great to have a nice little chat with a friendly, humble, and down to earth guy.

First time I was here I was with my coworker and we were definitely impressed with the ambience and food. It is very much a comfortable place to work with ample amount of sunlight (in the day) and a good view of the waterfall.

However, the Twilight pass was what got me sold, as I am more of a night owl and tend to work better later in the night. Also, the timing is just nice for when I need to schedule a meeting with clients and/or partners in US or Europe, due to the timezone difference. So definitely for those people like me, running a startup in addition to a normal daytime job, who have a need to meet with people in different timezones, Twilight pass is awesome!

And at the current price for 12 hours, with access to power points and unrestricted wifi, as well as printing and F&B credits, THIS is definitely much better than the cheapest cafe in your neighbourhood.

So no worries Sanjiv, I will definitely bring my friends and colleagues, be it for work or play! Hoping to see you soon!

Date of stay: July 2021
    • Value
    • Location
    • Service
2  Thank aranisme
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Team Furama, Guest Services / Front Office at Furama RiverFront, responded to this reviewResponded 2 August 2021

Hi aranisme,

Warmest greetings from Furama RiverFront, Singapore!

Thank you very much for your heartfelt review on this Tripadvisor platform. We are glad to know that you have enjoyed the Work from hotel program – our awesome Twilight Pass at the night.

We are delighted to hear the compliments that you have for our Front Office Associate, Sanjiv on his service from the heart. Your feedback is important in inspiring our associates to continually connect with our guests through extraordinary and curated experiences.

See you with your friends and colleagues either for work or play at Furama RiverFront soon!

Warmest Regards,
Mae Tan
Guest Experience Manager

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Reviewed 17 July 2021 via mobile

Very friendly, very patience, and always give courtesy call. Like the service and food provide. Thank you Jenny and Vivian for attentive service when we stay and talk to us. Hope to come back again soon

Date of stay: July 2021
Trip type: Travelled solo
1  Thank mungandabalasankaras
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Team Furama, Guest Services / Front Office at Furama RiverFront, responded to this reviewResponded 2 August 2021

Hi Mungandabalasankaras,

Warmest greetings from Furama RiverFront, Singapore!

Thank you for taking your time feedback on this platform and we appreciate the lovely review on your experience with us during your stay with us.
We are glad to know that our team has left such an impression on you and be rest assured that we will continue to take pride in rendering excellent service standards as guest comfort is of utmost priority for us. Our Front Office Associate, Jenny and Vivian were truly appreciated and we hope to extend the warm Furama hospitality to you again in the future.

Thank you.

Warmest Regards,
Mae Tan
Guest Experience Manager

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Reviewed 16 July 2021 via mobile

Served quarantine order in this exceptionally wonderful place where humanity is rich within every souls who worked here. Despite being away from home and family due to close contact, my partner and i were not feeling any lesser like being at home. We were treated very well from the moment we arrived untill the last tick on the clock of us both in this wonderful hotel. Alvin, Tini and another indian girl (sorry for not knowing the name) really took good care and were very professional in handling matters around and sincere thanks to them. A special name that my partner and me would always remember for showing us kindness, love and care would be Sanjiv. Extraordinary person who went an extra mile to make sure everything was perfect untill we reached our home. Being very passionate in his service for booking us a transport and to even talk to the driver to help us out after reaching home and as old folks, we are really in love with this guy. Love you Sanjiv for treating us as your own family and this proves humanity still exist in this world. Furama has done a great job.

Date of stay: July 2021
Trip type: Travelled solo
Thank Perreiragoony
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Team Furama, Guest Services / Front Office at Furama RiverFront, responded to this reviewResponded 2 August 2021

Hi Perreiragoony,

Warm Greetings from Furama RiverFront and thank you for sharing your experience with us.

The management at Furama RiverFront is very pleased to receive such a heart-warming compliment from you. I am pleased to learn that our team has gone the extra mile contributed to making you and your partner feel like being at home sweet home. We have conveyed your glowing commendation to our associates – Sanjiv, Alvin, Tini, and Nisa, they truly appreciated your kind words.

Once again, It has certainly been a pleasure to be part of your family in Singapore and we definitely hope this experience will bring you and your family back for many more unforgettable moments at Furama soon.

Wishing you and your partner the best of health!


Warmest Regards,
Mae Tan
Guest Experience Manager

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Reviewed 13 July 2021

We enjoyed their lovely and delightful Buffet from The Square at Furama Riverfront. Asst. Manager Mr Philip Chua is knowledgeable, friendly and all about the professional service, offering the best deals transparently.

The staff he leads are also friendly, very capable and always eager to assist, offering sterling service to the diners. The food is fresh hot and although not a ridiculously wasteful selection, all the food choices are delectable and thoughtfully paired -- they even bothered to offer Japanese pearl rice for their Japanese themed buffet, soaking up the delicious salmon juices and the chili crab sauce if you decide to forego the fragrantly fried mantou buns.

There are also different ethnic themes offered daily, with intercontinental and thai choices, and more selections on other days of the week.

At 33.80/pax, you can take advantage now of the offer and receive a complimentary return-to-dine voucher for each diner at the table.

As for the cold seafood platter, the curated choices are salmon sashimi, spanner crabs, prawns and conchs; as the spanner crabs and conchs are seldom seen in majority of singapore buffets, it is, therefore, a nice change from the regular briney snow crab legs or overly diluted steamed clams of other typical buffets.

Altough portions are consciously bite sized and small, you are heartily encouraged to eat as much as you can, and they greet your umpteenth time back at the socially distanced queue lines with welcoming dispositions.

The lovely japanese styled cakes are served postage stamp-sized, and each is a good savouring-sized mouthful..... So, i probably ate enough postage to send a shoebox of satisfaction to China and back!

These cakes are lovingly prepped with flavours such as matcha+azuki pinwheel slices, cream cheese, taro+black sesame, matcha+cheese, and all the coffee and tea to keep you up all night for that Netflix Binge!

The atmosphere is relaxed and friendly, and the staff always ensured the soiled and used plates and the dining debris on them are swiftly cleared to give you an uncluttered eating space that will be welcoming you when you come back with a new freshly laden plate.

Thanks to the warm and welcoming staff, all the small anxieties of dining out amidst the covid are temporarily gone, as we feel most safe to relax and reacquaint ourselves with our "Old Normal" gastronomic joie de vivre!

As i leave, glancing at the freshly replenished display of tempura, that i had deprioritized for that shoebox of confection postage, i could only utter silently with the steely resolve of a Food-TargetingTerminator, the iconic words: " i 'll be back."

An all-round surprisingly satisfying weekday buffet expedition, i recommend you go try the Furama Riverfront's Buffet at The Square. And remember to say "hi" to Philip and the serving staff and chefs for me

Date of stay: July 2021
Trip type: Travelled with family
1  Thank walktheworldover
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Team Furama, Guest Services / Front Office at Furama RiverFront, responded to this reviewResponded 2 August 2021

Hi Walktheworldover,

Warmest greetings from Furama RiverFront, Singapore!

Thank you for taking your precious time to write in and share your wonderful dining experience with us at The Square @ Furama.

I am glad that you have enjoyed so much of our Japanese Themed Buffet as well as the outstanding services from our team. Indeed, your generous compliments are truly appreciated and it is important in inspiring us to continually connect with guests with personalized service and attention to the smallest details. Philip and the teams were thrilled to know that you appreciate their efforts.

Philip, the service crew, and the chef team can’t wait to say “Hi” to you on other Themed Buffets soon!

Stay safe till we see you again!


Warmest Regards,
Mae Tan
Guest Experience Manager

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