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Irish P
Indian Rocks Beach, Florida

One of the best hotel in Singapore, great service, great environment

5.0 of 5 bubblesReviewed 14 May 2024
The room are elegantly furnished neat and tidy, the staffs was professional and warm welcoming, citadine science park was one of the best hotels in Singapore which makes you feel homely and great location.. the hotel is very quiet and calm where you can work peacefully,.. swimming pool was huge and well maintain. I would definitely like to come back to your hotel whenever traveling to Singapore...Thank you entire team for the great stay
Date of stay: May 2024
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CC LAM, Owner at Citadines Science Park Singapore, responded to this review
Responded 30 Jul 2024
Dear Irishp936,

Greetngs from all of us at Citadines Science Park Singapore!

Thank you for choosing to stay at our serviced residence during your recent business trip here and for sharing this heartwarming review about your stay experience on Tripadvisor.

We are delighted you had a fabulous experience during your business trip and found our serviced residence to be elegantly furnished, neat, and tidy.

All of us truly appreciate your kind words about our professional and warm welcoming staff. Providing a homely atmosphere is important to us, and we are glad that you felt comfortable and welcomed throughout your stay.

We are pleased to hear that the location of Citadines Science Park Singapore was convenient for your needs and that the hotel provided a quiet and calm environment for you to work peacefully. We understand the importance of a conducive atmosphere for work, and we strive to create an environment that supports productivity.

Thank you for your compliments on our huge and well-maintained swimming pool. We believe that our facilities contribute to our guests' overall experience, and it's great to know that you enjoyed your time by the pool.

It brings us much joy to learn you will return to stay with us again. We are truly grateful for your valued support, and we shall do all possible to deserve your valued trust. If there is anything we can assist you with your future stays at our serviced residence, we invite you to let us know as we would be most glad to be of assistance to you.

All of us have truly enjoyed being of service to you and we eagerly look forward to welcoming you back and providing you with another great stay.

Thank you once again for your kind words. We will share your feedback with our team, and we sincerely appreciate your recognition of their efforts.

We are at your service, and we wish you well.

Best regards,
The management of Citadines Science Park Singapore

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 20 February 2024 via mobile

If tranquility and peace is what you’re looking for, you’ll find it here. Hotel is recently opened and therefore occupancy is not in full swing as yet. There is minimal staff on site and no F&B options available as yet. Staff recommends going to nearby (10mins sheltered walkway) train station (Kent Ridge) for food or drink. We visited over Lunar New Year holidays and luckily food court at nearby NUH hospital was open. Overall the facilities pool and gym are very well kept. There is a work space cum dining tables indoors and also outdoors poolside which you can use to dine in your BYO food. Very thoughtful of hotel to setup induction stove, microwave and hotel water dispenser at lobby area for food warming. There’s even a BBQ PIT and sink next to pool but unsure how to register to use. Have suggested to hotel to setup some vending machines until their F&B outlet is operational. Don’t think it’ll happen too soon as renovations still ongoing for food outlet. Will definitely return for R&R again. But need to BYO drinks, snacks or food! Or just order Grab delivery!

Room tip: Remote location not suitable for lone female travelers due nearby construction sites and deserted offices space. Bring your own food drinks
Date of stay: February 2024
Trip type: Travelled with family
1  Thank Jet4worknplay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cynthia Lim, Owner at Citadines Science Park Singapore, responded to this reviewResponded 21 February 2024

Dear Jet4worknplay,

Greetings from Citadines Science Park! Thank you for taking the time to review your recent 2 nights stay at The Ascott Limited’s newest serviced residence in Singapore on Tripadvisor.

All of us are thrilled to learn you and your lovely family had an enjoyable and relaxing stay with us, and you like the ambiance of the 14th level apartment you stayed in and its in-room facilities.

We sincerely thank you for sharing a comprehensive write-up on the facilities we have at our serviced residence, and we hope your family and you spent time at our pool area.

We truly appreciate your valuable suggestion regarding vending machines at our property and we are happy to share that we have partnered with a company to supply these food and beverage vending machines.

All of us are thrilled to learn you and your lovely family will return to stay with us again and we assure you we will do all possible to deserve your valued trust. If there is anything we can do to assist you with your future stays, we invite you to reach out to us as we would be most glad to be of assistance to you.

It has truly been our great pleasure and privilege to have been of service to you and your lovely family, and we earnestly look forward to welcoming you back soon.

We are at your service, and we wish all of you well.

Thank you for your valued support.

Kind regards,
Cynthia Lim,
Social Media Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC