The balcony and high ceiling makes the room feel more spacious. The free benz ride is a nice touch and we manage to use it a couple times. Pool and gym are nice and clean. Breakfast is delicious and staffs at cafe are friendly.
I was waiting to check in and staff A ask another staff B to come outside to assist. Another customer came out of the cafe and walk up to staff B. I think staff A should’ve told staff B we were waiting in line. Staff B check us in but didn’t provide us with any hotel info.
I was going to rate 4, but from booking to check out questions May Ng is quick and professional. She deserves a star.