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Hotel reviews

5.0 of 5 bubblesReviewed 13 Jul 2024
Very nice and amazing hotel suitable for family gatherings friends and loved ones.. can spend good and quality time.. this hotel near to restaurant shopping mall shops and mrt station good customer service and staff very friendly rooms very clean and near
Date of stay: May 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Team, Other at Fragrance Hotel - Ocean View, responded to this review
Responded 25 Jul 2024
Dear Guest,

We are delighted to hear that the service of our team, our convenient location and clean rooms were the highlights of your stay with us. You are correct to point out that our hotel is in the vicinity of many restaurants, public transport and shopping amenities. We can’t wait to welcome you back for another memorable experience at our hotel!

Warm Regards,
Roland
Guest Experience Executive
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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1 - 6 of 31 reviews
Reviewed 5 July 2023

Convenient hotel based on the price and location. The room was clean, functional air conditioner. Good for short stays but would not recommend to families as you may experience happy couples noises anytime of the day and night.

Date of stay: June 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Mael r
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jack Chee, Other at Fragrance Hotel - Ocean View, responded to this reviewResponded 20 July 2023

Dear Mael,

We appreciate your positive comments of your hotel stay in particular for our affordable rates, convenient location and clean rooms. It is our pleasure to be of service to you and we look forward to serving you again.

Warm Regards,
Roland
Guest Experience Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2022

The front desk clerk is really nice and easy to talk to. I stayed there from June 16 to June 19. My room is originally just a regular room but they upgraded it to a deluxe room with a window view, large bed and restroom, since the room im orginally booked was going to have a renovation. Thank you for the smooth transfer. Im recommending this to hotel!:)

Date of stay: June 2022
Trip type: Travelled solo
Thank samsalcedoc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jack Chee, Other at Fragrance Hotel - Ocean View, responded to this reviewResponded 17 July 2022

Dear Sam,

We gratefully accept your strong recommendation for Fragrance Hotel - Ocean View. It has been our utmost pleasure to have gone the extra mile to improve your hotel stay, and we certainly invite you to return again as soon as possible.

Best Regards,
Thaddaeus
Guest Experience Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2019 via mobile

This hotel is convenient if you are attending to some events in NUS or the western part of Singapore.

A pretty small hotel but adequate based on the price paid. Not recommended for families as they cater to short time booking of the rooms as well; by the hour rates. So I guess many couples visit this hotel for a “happy” time.

Many food joints just round the corner and operates 24 hrs. Thus this is a plus point, just a 3 min walk. 7-11 is also close by.

Date of stay: April 2019
Trip type: Travelled with friends
1  Thank Your_Travel_Buddy_SG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 August 2017

Staff at the reception, Syazwan Shahrom and Syahidah, left a good impression on us. They were patient, cheerful, and calm handling our enquiry and requests, even on a busy day where other customers awaited their turn. We want to say "Thank You", and wish them well in their career in the hospitality industry.

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank shuphay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 January 2017 via mobile

Would love to say 2 of the staff at oceanview by the name of salamat and faizal or faisal was extra nice and caring. They gave us directions to places and we wanted to go via buses and the train. Because we were on a tight budget travel. And we didnt want to cab everywhere. They even shared stories of singapore and even told us where to get cheap food or even the nearest shopping center to go shopping and all. Would definitely come back to oceanview because of this 2 guys really cool people. Good job frangrance you need more people like them.

Date of stay: December 2016
Trip type: Travelled with friends
2  Thank matt s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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