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All reviews don vito ambassador suite premier sea view beach front the general manager the hotel manager d mall hotel is located noisy at night nice pool buffet breakfast white beach pool side third floor water activities beach view kalibo airport
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Reviewed 17 July 2017 via mobile

Great spot on station 2 with a good pool and comfortable rooms. Staff was very friendly and polite which btw is a default in the Philippines.. smiles everywhere you go!

Property seems dated and is slightly expensive for what it offers, good deal during the off peak season. Breakfast was complimentary and was just average, however the Italian restaurant was good value.

Overall, good package.

Stayed: July 2017, travelled with friends
Thank SalSAS1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2017

We chose the premier sea view room but there isn't much of a sea view since the room was on the inside of the hotel. But this is a blessing as rooms nearer to the beach are subjected to loud music from the beachside bar until late at night.

Overall, the hotel was nice and within our expectations.The rooms are a little dated but in good condition. The location was central and walking distance to almost everything in White Beach.

The staff were friendly and helpful with all our requests. We got the hotel to arrange the transfer from Kalibo airport to the hotel and they arranged everything for us making the process seamless.

Room Tip: Try to not to get adjoining rooms. The doors are quite thin and you can hear noisy neighbours.
  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Thexder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2017

It's the Mandarin, right? It can't be that bad... We all know the brand, the name, it's up there with the other fine hotels. Meh...

Mandarin Boracay is like most hotels (or services) in the Philippines, second-rate knock-off. It's unfortunate for visitors and locals alike.

Looking at the photos the hotel looks pretty fresh. Photos only though. In real life it's faded. I got the Attic Suite, there's only one.. Let's just say it was a HOT stay, all the heat rises and the hotel didn't see fit to sufficiently aircon the room. We just laid in bed sweating.

The pool area is downright dirty, debris floating in the water, people drinking from glass bottles in the pool, creepy guests doing creepy things. Their beach-front offers you nothing - nobody to bring you a towel or drink, nobody to watch your stuff. You get a plastic chair to sit on. We walked away to get a drink, came back and another guest had cleared off all out things - put them in the sand and proceeded to camp.. We asked them to leave and they just started speaking chinese.. sigh..

The staff at the front desk seem clueless. When we left they physically dragged our Rimowa suitcases down long rocky streets and through puddles... Thanks - just what my Rimowa needs - lots of deep scratches..

Their cleaners are boys who spend more time checking out your girlfriend than cleaning the room, as well as the staff in general - I would often watch them stop walking and just gape the foreign women in bikinis in the pool. Professional! ;)

Public restroom was dire - I mean like stepping in puddles of urine dire..

And for all this? You get to pay premium.. Hundreds of dollars a night for a totally average stay...

Boracay sucks as well. Beautiful beaches, but c'mon - Filipino fast food joints every few meters right on the beach, only one restaurant with ai-conditioning and no aircon bars that we could find.. Was really a miserable, hot, dirty week.

Room Tip: Run from this hotel
  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank blackrice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2017 via mobile

What a lovely experienced we had in mandarin hotel we stayed 8 days started July 19-27. First of all they had friendly and accommodating staffs from the reception, housekeeping and the entire team, thank you so much guys you'd made our vacation fabulous. We got the ambassador suite it was lovely and cool, we have a private pool, a nice balcony where you can see the beach and the fire dancing every night. It's worth it to stay in this Hotel. Breakfast was good, the Italian restaurant was great too.So many restaurant option with different types of cuisine. Wow! we are so happy during our stay. Keep it up Mandarin hotel staffs, you did a great job. Thank you so much.

Stayed: June 2017, travelled as a couple
2  Thank mcshane07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2017 via mobile

Mandarin is the perfect hotel for us. Perfect location -- quiet in the morning and loud at night . If you're just like our next door neighbors who complained abt every noise they hear, Station 2 is not for you! Mandarin has an awesome pool overlooking the beach too. The staff was just awesome. It was my teenager's bday and they let him celebrate it in the pool with his cousins who were staying at a nearby hotel. Best bday ever, so he says! Food was great, not too many options but enough to fill you in during the day. Loved the made to order eggs. Don Vito resto makes authentic Italian dishes! All pasta dishes were good incl the pizzas and oysters. We also tried most of the activities in Boracay and had the best time! Our local guide was very friendly, funny, and honest enough to tell us the best deals and places to go to! We didn't waste any time and the hopping to one activity after the other was smooth and stress-free! Look for this guy named Onyok and you'll have the best time in Boracay! We will definitely be back! Missing the place already. Thanks Mandarin! Your staff is the best!

Stayed: June 2017, travelled with family
2  Thank ymChi96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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