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Reviewed 4 November 2017

From the moment we arrived, we received one of the best customer service at a hotel or resort so far- even compared to here in the States. It's not necessarily the fanciest/newest, but I give 5 stars for the experience. When you arrive, they give you a cold towel (you will appreciate this because of the hot humidity) along with fresh mango smoothies. SO YUMMY! I booked through Agoda.com and there were no issues with my booking. We had to wait a few minutes to be brought to the room but not any more than the usual. There are no elevators but still not an issue considering this was a beach resort SO close to the beach in Boracay, Philippines. The room size and bathroom was decent for just the 2 of us. Our view was a little obstructed but was able to see the beach a little bit. Not an issue, because the beach was only a few steps away.
They have a restaurant right across the street which is beach front. We had dinner on the beach (my first). The staff is connected with Jony's so any we needed, they were always eager to provide. We were passing and they were about to close, and they let us order a mango smoothie (i loved them) which was delivered to our room. We even got room service which was prompt and friendly which was pretty much in line with what we've had been experiencing. It's the main thing we kept saying is how exceptional the customer service was. In a sense, they pretty much make you feel like you're royalty. The location was perfect because it was technically in Station 2 but at the end of station 2 so it was fairly quiet for the most part. For the price, we both agreed that it was well worth the experience.

Stayed: June 2017
Thank Rhencie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JONYSBEACHRESORT, Front Officer at Jony's Beach Resort, responded to this reviewResponded 9 November 2017

Dear Rhencie P,

Warmest greetings!

Our deepest thanks for telling all the readers of TripAdvisor that you were able to experience the best customer service at Jony's Beach Resort and even compared to high end resorts in States. It is such a great honor receiving excellent review from a very satisfied guest like you. Thank you appreciating simple efforts given by our staff who are always happy to be of service. We are delighted that our perfect location added to your enjoyment even we are not the newest in the Island. Please do visit us once again and see what else we can do to make your stay truly memorable.


At your service,

Jony's Beach Resort Team

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Reviewed 4 November 2017 via mobile

No wonder this resort is in the top 10 hotels in Boracay for the last few years now. Its not luxurious but the quality of service is at par with the top hotels. The staff are really friendly. From the reception, housekeeping and at the restaurant. I was upgraded for free and the room is very spacious, clean and pleasant interior. Location is in station 1 and very convenient. Highly recommended for Bora travelers.

Stayed: November 2017, travelled solo
Thank TAuser_0907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JONYSBEACHRESORT, Front Officer at Jony's Beach Resort, responded to this reviewResponded 9 November 2017

Dear Jigger-Fred,

Warmest greetings!

Thank you for choosing to stay at Jony's Beach Resort and for the excellent review. It is difficult to be on the top 10 resorts in Boracay because nowadays a lot of newest hotels were built with modern facilities and amenities. There were stiff competition especially with 5 star hotels and glad that we are still on top in terms of quality service. Our staff was well trained to provide excellent quality service in order for our guest to feel satisfied. We are happy to hear that you were able to experience the unique service of Jony's Beach Resort.

We highly appreciate your recommendation and thank you for the time spent reviewing here on TripAdvisor.


At your service,

Jony's Beach Resort Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2017 via mobile

I was very disappointed. I had high hopes since our stay in Jony's Boutique was amazing when we went to Boracay last year.

My cousin, sister and I stayed for 4 days and 3 nights. During those days, the heater did not function at all. The staff fixed it, but once we turned the shower off, the heater would no longer work again once turned on. We were also assured that there's wifi. We weren't able to use their connection at all! When we tried to connect, it just says that there's no internet connection. The staff wasn't exactly very accommodating as well. We kept telling them the problem with the heater and the room. The moment we arrived back at the hotel, we were told that they fixed those already...only to find out that the problems still persist: still no heater and no wifi.

There were, however, a couple of people that we'd like to commend:
1. Kaye - She welcomed us when we first arrived. She was very professional and made sure that our bags, personal belongings and needs were well-taken cared of.
2. Sumangay - The security guard of Jony's Beach Resort was very kind. He always stopped vehicles just to make sure that we crossed the street and arrived safely at our hotel.
3. Toni - He was very friendly and made sure that our food have been cooked and served to our liking. He kept on greeting us even though we just pass by the restaurant.

If it weren't for those three people, I would probably rate this as my most disastrous stay in Boracay. In conclusion, I would not book here again.

Stayed: October 2017, travelled with family
Thank Adi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JONYSBEACHRESORT, Front Officer at Jony's Beach Resort, responded to this reviewResponded 3 November 2017

Dear Adi A,

Warmest greetings!

We are disheartened to learn your recent stay here at Jony's Beach Resort fell short of exceeding your expectations. We would like to extend our apologies for the multiple wi-fi connection shortfalls and maintenance oversights you experienced while staying with us. Weak Wi-fi connection is normally one of the problems encountered here in the Island but we are very much willing to assist you if we were given a chance to solve this issue. Room transfer was also offered since water heater has a problem, however you refused since the water heater is currently working after you have checked it.

Regardless of the miscues, we would like to say thank you for praising Ms. Khaye, Mr. Sumanga and Mr. Toni for doing their best to provide all your needs and ensures that your preferences was met to your liking.

We appreciate you for bringing these matters to our attention and hope you will provide us the opportunity to welcome you back to a more enjoyable stay in the future.


At your service,

Jony's Beach Resort Team

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Reviewed 7 October 2017

Our room had a nice view of the white beach. It was kept clean, well air conditioned and spacious. What I remember the most was the tasty black squid adobo along with garlic rice I ordered at its restaurant which is by the beach. The combo was really good! Anyone who likes seafood should try this when in town! The hotel also ensured that a staff accompanied us back from the hotel to Caticlan airport. Excellent service overall particularly the transfers, room service and restaurant. Keep up the friendly atmosphere.

  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JONYSBEACHRESORT, Front Officer at Jony's Beach Resort, responded to this reviewResponded 11 October 2017

Dear J B,

Warmest greetings from Jony's Beach Resort!

It brightens our day to hear such nice review from our satisfied guest. Thank you for the praises to our room and staff. We will certainly share this with the rest of the team. Our culinary team at Maya's Restaurant will be glad to hear that you liked their adobo squid with garlic rice, it is one of the best food in the Philippines "adobo". We are very happy that it hits your taste preference. Your good reviews will encourage us to continue the excellent service that we had.

Once again, thank you very much for choosing to stay with us and for sharing your great review.

At your service,
Jony's Beach Resort Team

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Reviewed 4 October 2017

we had a great experience during our stay here at jonys beach resort, they give a very good service, they had a clean room and nice ambiance, the staff are so friendly, they had a beautiful FO clerks. I will recommend this hotel to my friends and sure i will back here soon...

  • Stayed: September 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank steven j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JONYSBEACHRESORT, Front Officer at Jony's Beach Resort, responded to this reviewResponded 11 October 2017

Dear steven j,

Warmest greetings!

Thank you for taking time to share your recent experience at Jony's Beach Resort. We are likewise grateful to know that you had a great experience with us. We highly appreciate your wonderful reviews about our service, room and lastly our staff who truly make your stay memorable. Thank you very much for the recommendation.

We are looking forward on your next stay!

At your service,
Jony's Beach Resort Team

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