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All reviews new tower slices of bread town area nice pool restaurants and bars overlooking the beach reception area each morning resort boats sunset nido tour palawan paradise
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Reviewed 14 May 2017

Our experience at this hotel was terrible and the hotel in general was in very low quality. The pool was dirty and the filter was not running and the people at the reception showed very little effort to fix this. The hotel is located right next to a construction site which ruins the surroundings. The beach in front of the hotel is disgusting and spill water from the hotels is led right into the ocean. The only upside in this hotel is the view during sunset and the pool table

  • Stayed: May 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Mikael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2017 via mobile

Whatever you do, don't stay here. The pool filtering system is turned off so the water was getting green with algae. The beach is absolutely terrible. The sewer runs out right in front of the hotel so it stinks on the beach. Besides that stray dogs run around and use the beach front as their toilet.
The electricity went off several times a day and there is only very poor internet in the lobby.
They are renovating some of the hotel so be ready for a lot of noise.
Only positive thing was a run down pool table we could play at.
I'm sure you will be able to find something better !

Stayed: May 2017, travelled with friends
Thank Peter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2017 via mobile

Positives:
- helpful staff, easy to book tours through them
- delicious breakfast
- amazing view over the pool and of sunset
- great location

Negatives:
- construction work was very noisy and woke us up about 6am each morning, we weren't entitled to a discount because we didn't book directly through the hotel which was frustrating
- water suddenly turned off mid shower, took a long while to fix it, had to go to reception in a towel to get them to hurry up haha
- quite expensive for what it is

Stayed: April 2017, travelled as a couple
Thank Megan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2017

We were troubled with this Hotel when booking it, the reviews previously were very mixed.

The good thing about this place are two things.

The staff ( apart from Chinese management)
The view ( which is stunning)

Everything else need to be improved significantly, from the breakfast, lack of restaurant,wi-fi which does not exist.

One thing that needs to change immediately are the Stupid rules, get rid of them

Room Tip: Wait a while before booking as in a years time it may be better. But not yet. .
  • Stayed: April 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Andrew2andrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2017

upon arrival we were told we have been moved to their second resort (2 houses down), which is not so nice, but we only stayed 1 night, so we were fine with it, we also received a refund and could take breakfast at the Garden Beach Resort and we also had a massage there. Staff is very friendly at the Garden Beach Resort

  • Stayed: February 2017, travelled as a couple
    • Location
    • Service
Thank Conny A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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