We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (253)
Filter reviews
253 results
Traveller rating
125
83
26
14
5
Traveller type
Time of year
LanguageAll languages
More languages
125
83
26
14
5
Show reviews that mention
All reviewsone bedroom apartmentserviced apartmentwashing machineoffice buildingfull kitchenbusiness districtdining tablebad smellhome away from homeroom servicelong staybreakfast restaurantbed roomthe ground floorgrand indonesiaextra bedbusiness stay
Filter
Updating list...
12 - 17 of 253 reviews
Reviewed 16 March 2018

We were very impressed by this apartment complex, from the security guys who were so sweet and looked after us every time we needed a taxi, which was a lot, to the desk staff who were all smiles, and even to the young man who would push our lift button for us to go up to our apartment..the apartment was really great, big Jakarta views, clean and spacious..the pool was wonderful, especially in the morning we would have a spa and then jump in the pool then go out for breakfast..good value for great service. Highly recommended..People complain about the traffic, and yes there was some congestion , but we tried to travel in the off peak, and that was ok, and the taxis are cheap..after all this ia a major city, like London, New York, etc so the traffic will be busy..

Room Tip: Get a room at the back overlooking the main road through the city to the north.
  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Hol369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shashank S, General Manager at The Mayflower, Jakarta - Marriott Executive Apartments, responded to this reviewResponded 18 March 2018

Dear Hol369,

Thank you for this valuable feedback based on your recent experience at the Mayflower Jakarta, Marriott Executive Apartments.

Your kind words towards the stay and Security staff service delights us and encourages us to keep hosting our guests to similar seamless services in the future.

The pool and facilities are the key highlight which our guests continue to enjoy and I am so happy to hear the same.

Thank you for acknowledging our Security associates, for their outstanding services in making your stay more memorable.

We look forward to hosting you to many such seamless stay in the future.

Warm regards,

Shashank Sinha
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2018 via mobile

First trip to jakarta and i choose this hotel and i am happy with customer service officer who attend to us... They are friendly and and went extra mile to assist to our need.. the 1 bed room and extra bed for free for the kids was much appreciated.. the food at cafe may not have varity selection but still the taste do count and i like all the food there.. the in room service for food is also good and tasty... esp the banana fritters... my children love swimming as it was indoor but prob it was indoor, the pool is so cold at first but its ok...my hubby loves the best... comfy and dont wish to get up... the bathroom is big too... this hotel doesnt provide shuttle bus to any nearby shopping mall but its ok.. just take the bluebord taxi with meter and it save a lot....overall i enjoy my stay there.. Thank You Marriot Mayflower...

Stayed: March 2018, travelled with family
1  Thank Shasani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shashank S, General Manager at The Mayflower, Jakarta - Marriott Executive Apartments, responded to this reviewResponded 18 March 2018

Dear Shasani,

Thank you for this valuable feedback based on your recent experience at the Mayflower Jakarta, Marriott Executive Apartments.

We are indeed delighted to learn that you found the hotel a perfect place for the family getaway. Your kind words towards the services and facilities on 28th floor like swimming pool and Jacuzzi extended during your visit, to the team of our associated who hosted you to an exemplary experience delights us.

True to your words, the hotel is located in the prime location and provides an easy access to nearby malls and eats outs. We are glad that you have a great time during you stay at the property and we look forward to seeing you soon.

Regards,

Shashank Sinha
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2018 via mobile

1. Airpprt Transfer - It is better to be coordinated directly with the hotel for little difference in fare But u can better service as compared to Airport's.

2. Commuting Around - Taking taxi back to hotel, you shouldnt mention The Mayflower Marriot Serviced Apartment because hardly anyone know about this place. Its better known as "Indofood Tower".

3. Gym - The staircase to the gym is slippery at the edges od each steps. The friction patch should be pasted at the edges.

4. Staff - All of the staff i have encountered were Helpful, Courteous and Thoughtful. Pardon me as i forgotten to tip some of them who have assisted me 1 way or another.

5. Comfort - My stay was very comfortable. Did not encounter any disturbance. Rooms were kept quite well. Maybe the cushions at the sofa should be washed frequently to raise the hygiene.

6. Location - Well situated at the city centre area if you are on a business trip here.

Stayed: March 2018, travelled on business
1  Thank Lim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shashank S, General Manager at The Mayflower, Jakarta - Marriott Executive Apartments, responded to this reviewResponded 14 March 2018

Dear Lim F,

What a superb review! Thanks so much for taking the time to share your experience with us and detailed breakdown of the stay which does enable us to understand and make progress in each area.

We are indeed very strategically located right in the very heart of business district of Sudirman that proves to be very convenient with our guests. You could be glad to know that we are working on our presence in “Indofood Tower” building by having Marriott Executive Apartment Logo on the building which will further help us.
While I am glad to hear that our team took such great care of you during your stay and you loved the spacious room, I will work hard with my House Keeping for cleaning check and maintain the international hygiene standards all the time. I am revisiting your points on the steps of gym and checking each anti-skid strips and ensure there is no concern there.

Lim F, once again thank you for the recommendation. We can't wait to welcoming you back soon!

Kind regards,

Shashank Sinha
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

The property has very good location next to office areas...the unit is very spacious and our children likes this regard...the indoor pool is good for children during pouring rain outside...the resto for breakfast is to small to cater for the coming guests

Stayed: March 2018, travelled with family
1  Thank Tri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shashank S, General Manager at The Mayflower, Jakarta - Marriott Executive Apartments, responded to this reviewResponded 5 March 2018

Dear Tri S,

It is extremely overwhelming to receive such positive feedback and I thank you for taking the time to share this. I am glad that you found the hotel’s spacious room, indoor pool & amenities to your liking, and enjoyed your breakfast at the Cafe! We have made the note on the space issue in the Café and we try to accommodate as many with seating arrangement. At Mayflower Jakarta, Marriott Executive Apartments we take special care to ensure our guests and especially with family and make stay with us memorable.

I really look forward to personally welcoming you back to the hotel very soon in future.

Regards,
Shashank Sinha
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2018

I stayed at The Mayflower Marriott Executive Apartments for 3 weeks in February 2018. The main reason I initially selected The Mayflower was the prime location along one of the main thoroughfares (Jalan Sudirman) in the CBD. Traffic congestion in Jakarta is an issue and being close by taxi or within walking distance of offices and malls makes the Mayflower a great location. As I quickly found out, however, the property had a lot more to offer than just a great location. The service at all levels was absolutely outstanding, I was made to feel extremely welcome and as a solo traveler I really felt at home. My deluxe one bedroom apartment room was very comfortable, quiet, clean with good amenities (kitchen and washing machine). The views from my room were great. WiFi was good. The gym was very well equipped with great views across the city. Breakfast choices were excellent with very attentive and friendly waiting staff. Room service menu choices were good and there are also a couple of eateries in the office building.

  • Stayed: February 2018, travelled on business
    • Location
    • Cleanliness
    • Service
2  Thank putrisolo123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shashank S, General Manager at The Mayflower, Jakarta - Marriott Executive Apartments, responded to this reviewResponded 5 March 2018

Dear Putrisolo123,

Thank you for this valuable feedback based on your recent experience at the Mayflower Jakarta, Marriott Executive Apartments. We are happy to learn that you chose to stay with us for your three weeks visit to Jakarta.

We are indeed very strategically located in the heart of business district of Sudirman and does serve very convenient for our guests. Your kind words towards the room where you stayed in, amenities, standards of cleaning, Wi-Fi, facilities and the staff and the services extended during your stay that lived up to your expectations is much appreciated.

We look forward to seeing you soon and delighting you with many such memorable experiences in the future.

Regards,
Shashank Sinha
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews