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All reviews south jakarta mini mart business area four star hotel small mall spacious room breakfast buffet is hotel is located short stay convenience jek varieties meeting taxis furniture conference comfort
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Reviewed 25 July 2017

stayed in this hotel for a business trip for 4 days. my first impression was this is an old hotel. however the service is above my expectations. i reached the hotel late at night on the first day. when i checked into my room, some of the lights are not working. i made a comment to the bellboy who escorted me to my room. i thought it will only be fixed tomorrow since it was really late, but the technician actually came after that. and he even waited outside until i answered the door as i was in the shower (couldnt hear the bell in the beginning so he actually waited for a good 10 minutes or so). the staff are very friendly. despite it is an old hotel, the air con works perfectly. wifi is free and smooth. the one thing that i was unsatisfied with is the water flow from the shower room. i think it was partially clogged as the water didnt flow out fast enough so at some point the shower room was flooded with water.
the location is great as it is located at south jakarta but away from the hustle n bustle of the city so it is peaceful. there is a few cafes including starbucks downstairs. my office is just behind at menara bidakara 2 so it is a 5 minutes walk from the hotel to my office. the location also makes it easy for grab or go-jek to find.

  • Stayed: July 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank sLengK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBidakara, General Manager at Hotel Bidakara Grand Pancoran Jakarta, responded to this reviewResponded 27 July 2017

Dear Mr. SlengK,

Warmest Greetings from Hotel Bidakara Grand Pancoran Jakarta

First of all we would like to thank you for your continuous support towards Hotel Bidakara Grand Pancoran Jakarta.

On behalf of Management and staff Hotel Bidakara Grand Pancoran Jakarta we would like to sincerely apologize due to the inconvenience happen during your stay.

Please be rest assured that this is nor typical neither a standard of service we are providing to our customers. We do hope that we could serve you better in the near future.

All comments from our valued Guests especially yourself is treated as the valuable input for improving our quality of services dedicated to our guests in the future.

Again, let me extend our sincere gratitude for your input and we look forward to welcoming you back to Hotel Bidakara Grand Pancoran Jakarta - Indonesia.


Sincerely yours,

Diah S. Rahayu
General Manager ic

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2017 via mobile

Stay in room 917 very comfortable and clean.bidakara hotel is very suitable for business activities because it is located in the heart of south jakarta.terdapat swimming pool and where children play on the third floor.breakfast at the hotel is also a lot of variety and pretty good.nice stay at bidakara hotel pancoran

Stayed: July 2017, travelled on business
1  Thank Putu N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Bidakara ... P, General Manager at Hotel Bidakara Grand Pancoran Jakarta, responded to this reviewResponded 2 weeks ago

Dear Mr. Putu N,

Warmest Greetings from Hotel Bidakara Grand Pancoran Jakarta.

First of all we would like to thank you very much for your valuable review,

We are glad that you enjoy our service and facilities during your stay in our Hotel.

It has been a pleasure for us to have you stay in our Hotel.

We hope you will continue supports towards Hotel Bidakara Grand Pancoran Jakarta, as we look forward to welcome you again, soon and remain.

Best Regards

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2017 via mobile

I have meeting program in Bima Room at 3rd floor of this hotel, it will be convenient if I stay here. Although oldies, they have spacious room with cozy bed and pillows that make me sleep well. Unfortunately, I got room with broken shower valve, spray can not be directed. They have various menu of breakfast such as american, japanese, chinese, and of course Indonesian with its traditional menu, I like it. We can find family mart, ATM center, some shops incl. Starbucks at ground floor of this hotel.

Stayed: May 2017, travelled on business
1  Thank Ekabarman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Bidakara ... P, General Manager at Hotel Bidakara Grand Pancoran Jakarta, responded to this reviewResponded 2 weeks ago

Dear Mr/Mrs. Ekabarman,

Warmest Greetings from Hotel Bidakara Grand Pancoran Jakarta.

First of all we would like to thank you for choosing Hotel Bidakara Grand Pancoran Jakarta, and we sincerely apologize for the inconvenient caused during your stay.

Your review is highly appreciated and will help us to improve our service & facilities.

To exceed guest’s expectation is our constant mission, so we assure you that this kind of inconvenience will not happen again in the future.

We hope you will continue supports towards Hotel Bidakara Grand Pancoran Jakarta, as we look forward to welcome you again, soon and remain.

Best Regards

Management

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Reviewed 17 May 2017 via mobile

it's a good hotel attached with a small mall with good amenities and huge room ... breakfast buffet is good with varieties of dishes ... located in the business district of Jakarta ... transportation is important due to its location; but there are grab , uber etc is always available for your convenience ...

Stayed: May 2017, travelled on business
1  Thank khairul a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Bidakara ... P, General Manager at Hotel Bidakara Grand Pancoran Jakarta, responded to this reviewResponded 2 weeks ago

Dear Mr. khairul a,

Warmest Greetings from Hotel Bidakara Grand Pancoran Jakarta.

First of all we would like to thank you very much for your valuable review,

We are glad that you enjoy our service and facilities during your stay in our Hotel.

It has been a pleasure for us to have you stay in our Hotel.

We hope you will continue supports towards Hotel Bidakara Grand Pancoran Jakarta, as we look forward to welcome you again, soon
and remain.

Best Regards

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2017

Me and my friend stay for 2 nights in this hotel, nice room , good service for House keeping, Breakfast was great many varieties of food . Many selection of restaurant and the price was value for money. I will recommended this hotel to my friend in Bali
Keep it up!!

  • Stayed: March 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Guswina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBidakara, General Manager at Hotel Bidakara Grand Pancoran Jakarta, responded to this reviewResponded 5 April 2017

Dear Guswina,

Thank you for your nice feedback, we are delighted to receive it!

We look forward to welcoming you again soon and remain :)


Sincerely yours,

Diah S. Rahayu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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