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Reviews (2,373)
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All reviewssana sini restaurantnew wingtikagrand deluxe roompillow menuthe executive loungebreakfast buffetcar free daygrand hyattsmall roombusiness tripcentral locationan excellent hotelbusiness districtthamrin cityshopping centref b
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481 - 486 of 2,373 reviews
Reviewed 19 November 2017 via mobile

Great food, great service very friendly atmosphere. A+++
Came for sunday brunch with family and girlfriend the food is amazing. All the people are super friendly and great service.
Well recommended a++

Stayed: November 2017, travelled with family
Thank lych a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullman_JKT-Indo, Manager at Pullman Jakarta Indonesia, responded to this reviewResponded 21 November 2017

Dear lych a,

Thank you very much for taking the time to share your amazing 5-stars review with us. It such a pleasure to know that you really had a good Sunday Brunch moment at our Sana Sini restaurant. We certainly look forward to your return very soon!

Best regards,

Bening Setara Bulan
Quality & Attitude Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2017

I travel often for business mainly in the UK but this time a new partnership required me to travel to Jakarta.

The hotel is in a superb location, right in the centre and next two to major shopping malls. Staff are extremely friendly and after check-in they send me Camomile tea to the room with a card saying "Rest well after your long journey" - truly amazing, never happened to me in any other hotels - THANKS

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Service
Thank Bryan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullman_JKT-Indo, Manager at Pullman Jakarta Indonesia, responded to this reviewResponded 21 November 2017

Dear Bryan J,

Thank you very much for your review. We really appreciate your thoughtful mention on the level of service extended by our young passionate team and glad to know that we left you with a great impression of the hotel Pullman Jakarta Indonesia which never happened to you in any other hotels. We certainly look forward to your return.

Best regards,

Bening Setara Bulan
Quality & Attitude Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2017 via mobile

Excellent location to beat the traffic jam situation in Jakarta. Very good breakfast spread and wide selection to choose from.
Clean and modern rooms. Staff are friendly and very helpful. Would highly recommend to business Travellers.

Stayed: August 2017, travelled on business
Thank JulianVincent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullman_JKT-Indo, Manager at Pullman Jakarta Indonesia, responded to this reviewResponded 21 November 2017

Dear JulianVincent,

Thank you for sharing your 5-stars review with us. We happy to note that everything was up to your satisfaction and that you enjoyed the excellent location, vast breakfast, and the services. Thank you again for recommending everyone to stay in our hotel. We wish to welcome you back real soon.

Best regards,

Bening Setara Bulan
Quality & Attitude Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2017 via mobile

Had amazing stay in this hotel. Location wise at central of the town , food was excellent toward all their restaurants( we tried 3 spots - bfast room, lobby lounge and bar) . My highlighted for sure , are their staffs who really patient with our requests. We went there as part our wedding venue survey and I am amazed with the options of their venues that we can consider for our small intimate city wedding next year. I just found out that they have this rooftop area we can strongly consider as my future venue

Stayed: November 2017, travelled as a couple
Thank Kaylaimyut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullman_JKT-Indo, Manager at Pullman Jakarta Indonesia, responded to this reviewResponded 21 November 2017

Dear Kaylaimyut,

Thank you very much for sharing your amazing 5-stars review. It is great to learn that you had an amazing stay with us. Thank you specially for mentioning our excellent customer service as our young passionate team is working relentlessly to deliver outstanding service and memorable experiences for all of our guest. We are also proud to learn that you were completely amazed by our gorgeous rooftop venue and considered it as a choice for holding your outstanding event. We hope that you will have the opportunity to come again real soon!

Best regards,

Bening Setara Bulan
Quality & Attitude Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017 via mobile

Keep doing good maintenance in order to rise your Star Reputation is part of service and hospitality.
Need to support the technical matter, replacing out of order tool’s facility to be able to work properly as a standard of 5 Star Hotel & Resort under Accors Hotel Brand.

Stayed: November 2017, travelled solo
Thank evyhendry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullman_JKT-Indo, Manager at Pullman Jakarta Indonesia, responded to this reviewResponded 15 November 2017

Dear evyhendry,

Thank you very much for your constructive feedback. Please accept our sincere apologies for any inconveniences that we may have caused you. Keeping all of our Fit&Spa equipment in top condition is a key priority of ours. We sincerely appreciate your constructive feedback and we would very much appreciate to meet with you next time you plan to use our facilities to discuss your concerns further. Please do not hesitate to contact me directly on: h8491-fo1@accor.com. Thank you once again for taking the time to share your feedback with us and we look forward to keep welcoming you at our Fit&Spa.

Best regards,

Bening Setara Bulan
Quality & Attitude Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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