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Grand Mercure Jakarta Harmoni
Ranked #52 of 469 Hotels in Jakarta
Certificate of Excellence
Reviewed 29 October 2017 via mobile

Hotel is good with nice city view rooms. The view gives a good feel of how big Jakarta is. The staff is warm hospitable and the food served offers good variety. Though going from India i thought breakfast should have some more variety suiting my taste buds.

Stayed: March 2017, travelled solo
Thank SarfarazSyed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this reviewResponded 31 October 2017

Dear Mr/Mrs SarfarazSyed,

Thank you for staying with us and taking your time to write your comment in TripAdvisor Reader.

We are glad to hear that you really enjoy stay in our hotel. We are delighted to know that you are pleased and satisfied with our product and service as well. We always try to give our best service for our lovely guest every they stay.

Hope the service that we delivered to you will remind you of the sweet memories you had at Grand Mercure Jakarta Harmoni.

The team and I look forward to welcoming you back in the near future.

Best Regards,

Rulvastina Randy
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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12 - 16 of 1,037 reviews

Reviewed 26 October 2017

Excellent breakfast with a lot of variety.Quiet room, excellent modern furniture. Good shopping center across the street, not a tourist trap! The street where the hotel is located brings you directly to the National Monument to the South and also directly to the North almost to the old port. It is located in the Chinese sector. The water temperature at the pool is fairly cold. The "Sparadise spa " is for men only...I did not try it.

Room Tip: Away from the street
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  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank denis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this reviewResponded 31 October 2017

Dear Mr/Mrs. Denis,

Thank you for your review through TripAdvisor reader.

and I am glad that you enjoyed your stay with us. I am looking forward to welcome you again in the future whether on business or pleasure.

Best Regards

Rulvastina Randy
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2017 via mobile

Stayed in the deluxe room for 6 nights. Room was very comfortable and clean. Breakfast was substantial with a wide assortment of food. There's a shopping mall opposite with restaurants, fast food places, and a supermarket too.

Stayed: October 2017, travelled with family
Thank wewong366
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this reviewResponded 26 October 2017

Dear Mr/Mrs. wewong366

Thank you for your review through TripAdvisor reader.

and I am glad that you enjoyed your stay with us. I am looking forward to welcome you again in the future whether on business or pleasure.

Best Regards

Rulvastina Randy
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2017

a very nice new hotel in the city center close to
shopping malls,
old town,
museums and national monuments "Monas"
culinary center at night,
new hotel,
clean,
comfortable room,
family pool, sauna, steam is good

Room Tip: This is a new hotel supposedly all rooms are nice
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  • Stayed: October 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank ymagdalena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this reviewResponded 26 October 2017

Dear Mr/Mrs. Ymagdalena,

Thank you for your review through TripAdvisor reader.

and I am glad that you enjoyed your stay with us. I am looking forward to welcome you again in the future whether on business or pleasure.

Best Regards

Rulvastina Randy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017 via mobile

Stayed for 1 night at this hotel to be near my meetings. The rooms were basic but sufficient for a business trip.
Breakfast was very crowded with many tourist and food was not up to standards as some items were not covered properly and tables were quite messy with food items

Stayed: April 2017, travelled on business
Thank Elizabeth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this reviewResponded 26 October 2017

Dear Mrs. Elizabeth P,

Thank you for choosing our hotel as your accommodation in Jakarta.

Your positive review about our hotel facilities really appreciate. I'm apologies with the situation about the situation you had.

Thank you again for sharing your experience on TripAdvisor, and we do look forward to welcoming you again in the near future.

Best Regards,


Rulvastina Randy
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Mercure Jakarta Harmoni

Address: Jl. Hayam Wuruk no. 36-37, Jakarta 10120, Indonesia
Region: Indonesia > Java > Jakarta > Gambir
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 469 Hotels in Jakarta
Price Range: €52 - €94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Jakarta Harmoni 4*
Number of rooms: 483
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